Senior Solution Consultant

Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Job ID
Posted Date
2 months ago(5/27/2021 1:57 PM)
Regular Full-Time


Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and disease management;all while engaging users daily in building and sustaining healthy habits and behaviors. A global leader in health and wellbeing, Virgin Pulse is committed to helping change lives and businesses around the world for good so that people and organizations can thrive, together. Today, more than 3100 organizations across the globe are using Virgin Pulse’s solutions to improve health, employee wellbeing and engagement, reduce costs and create strong workplace cultures. 

Who are our employees? 

At Virgin Pulse we’re passionate about changing lives for good. We want to make a difference in the world by helping people be healthy so they can perform at their best, every day, at work and home. Our award-winning solutions support leading employers in improving and simplifying the employee health and wellbeing journey and engaging people in all aspects of their health. But our world-class products and programs are nothing without our people – the employees who design, build, promote, sell, test and perfect the latest innovations in workplace health and wellbeing. Our people are our top priority and we invest in their health and happiness. At Virgin Pulse, we have so much more than a strong, supportive company culture – have a shared vision for a healthier, happier world. 



Virgin Pulse values and celebrates diversity and is committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.



Who you are


Do you aspire to make an impact on people?

Solutions Consultants (SCs) sit at the intersection of sales and product, acting as a trusted advisor to customers and prospects (buyers) by solving the problems their employees face daily. In the process, they influence the lives of millions of people each year, helping change their lifestyles (for the better) one habit at a time.


How would you like to influence (almost) every meaningful dollar that flows through the business?

Because they support both new and existing business sales, Solutions Consultants are in a unique position to strategize with buyers to develop the best programs to support their employees. In the process, they drive revenue and influence the product roadmap with the insights they have learned.


Are you the person that people look to when they need answers? Do you thrive in the details?

As a member of team, you will work closely with Sales Directors to help make sure that the i’s are dotted, the t’s are crossed, and that the strategy presented puts the buyer in position to solve their problems and improve the lives of employees in the process.


If you answered ‘Yes’ to the above questions, here is an idea of what it takes to become a member of the team:

  • Embrace the Virgin Pulse Ecosystem
    • Work with the SCs and Sales Enablement Teams to become an expert on:
      • Each of Virgin Pulse’s product offerings
      • The vast partners ecosystem
    • Ongoing education to help ensure that the latest and greatest information is always available

  • Learn About the Buyer and the Problems They Need to Solve
    • Lead Discovery meetings to obtain an in-depth understanding of the buyer’s:
      • Priorities & Problems
      • Existing Program(s)
      • Timelines
      • Measures of success.
    • Evaluate each opportunity and prescribe the product(s) that empower people to live more full lives.

  • Work with the Sales Directors to Educate the Buyer on How Virgin Pulse Solves Their Problems
    • Work hand in hand with the Sales Directors to develop a plan for how to best help the Buyer and win the business.
    • Develop and deliver product demonstrations tailored to address the priorities and problems of the buyer.
    • Highlight the value the buyer will receive as a result of partnering with Virgin Pulse.
    • Keep up-to-date on relevant competitors, how to sell against them, and industry trends.
    • Deliver a white glove user experience by administering and managing the trial experience.
    • Research and identify answers to buyer’s questions.
    • While most of this is done online today, when the world returns to normal, these meetings will be done in person and require travel

Engage Teammates (Experts) on Behalf of the Buyer

      • Engage with peers (across teams) on technical matters to:
        • Comprehend how to solve a challenge
        • Provide thorough answers to questions or concerns
      • Anticipate potential challenges and work with colleagues to address them before they become an issue.
      • Deliver a successful client experience by documenting and sharing requirements to the Client Implementation & Client Success teams.
  • Grow the Relationship
    • Work with Client Success to identify ways to enhance/grow the programs and offerings customers offer to their employees while driving revenue for the business.
  • Innovate
    • Drive the product roadmap based on feedback from the market.
    • Work closely with members of the SC Team to analyze experiences, share feedback, and drive towards excellence.
    • Share feedback on how the market reacts to messaging with Product Marketing and Enablement to ensure that Virgin Pulse is always presenting the best version of itself


What you bring to the team

  • BA/BS or equivalent combination of education and experience in Business, Marketing or other related role.
  • +6 years’ prior experience in a client services, consulting, marketing, product marketing, project management (technical), software implementation, solutions consulting or equivalent role.
  • Previously demonstrated track record of delivering results and successfully working towards targets
  • Previously demonstrated ability to make effective presentations or demonstrations in time constrained situations.
  • Previously demonstrated ability to prioritize the work in multi-tasking environment.
  • Previously demonstrated ability to meet tight deadlines, follow up on commitments, and take action wherever appropriate.
  • Possesses strong selling and sales aptitude skills
  • Previously demonstrated effective verbal, written and presentation skills.
  • Good knowledge of Microsoft office and Salesforce (or equivalent sales/marketing) packages
  • Prior experience in corporate health/wellbeing or HCM industry experience/knowledge required.


No candidate will meet every single desired qualification. If you may be a good fit, we encourage you to apply. Virgin Pulse is an equal opportunity organization and is committed to principles of social justice, equity, diversity and inclusion. As we are committed to diversifying our company, we make a particular effort to recruit and encourage candidates that are historically from underrepresented communities to apply for open positions.




Security Competencies: 

Work to maintain system and data security at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised. Adhere to industry best practice coding standards and verify all code developed at Virgin Pulse is free from bugs and security vulnerabilities such as those defined and published by OWASP. 


Why work here?  

*We believe a career should provide competitive pay and benefits, a collaborative and supportive work environment, strong employee culture and cutting-edge technology and services — so many reasons to love it here. 


*We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to any protected class status.  


* Please note that Virgin Pulse representatives will only communicate with you via our own corporate communication tools with email addresses and through partnership with our Applicant Tracking System, iCIMS, which will clearly reference Virgin Pulse.  We do not use third part apps like WIRE or WhatsApp to communicate. 


*At no time during the interview process will we ask you for secure PII data unless you are offered a job with Virgin Pulse.  Should you be offered a job, and accept, you will be proivded with secure links through our partnership with ADP. 



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