Now is the time to join us! 

Who are you?

Personify Health is hiring an Account Manager to support the ongoing management of client groups that purchase clinical only programs through Personify Health. This individual will serve as the main point of contact for the groups to coordinate exceptional service. Candidates with prior experience in advanced clinical duties in chronic disease management are highly preferred.

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Serve as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate
• Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs
• Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies
• Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation
• Maintain a thorough knowledge of Personify Health benefit related products and attend product trainings as requested
• Stay informed of regulatory issues that affect benefit plans and update clients when necessary
• Gather product information and pricing to provide clients with comparison with current benefit offerings
• Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making
• Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information
• Meet with clients face-to-face to ensure business objectives are being met
• Monitor commission payments and make outbound calls to carriers who are delinquent on payments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• High School Diploma/GED required with some college
• Prefer a degree in business, health, insurance or some comparable degree
• 2+ years of experience as an Account Manager
• 3+ years of experience in health insurance, employee benefits, or healthcare industry

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Strong written and verbal communication skills
• Proficient in Microsoft Excel, Word, PowerPoint and Outlook
• Demonstrate ability to work independently with excellent judgment
• Excellent interpersonal and communication skills including able to give presentations to groups and individuals as needed.
• Good time management skills, highly organized.
• Knowledge of health plan testing, regulatory compliance, and mandates regarding insurance plan administration
• Valid driver’s license along with proof of insurance with defined limits must be presented to HR, a copy will be kept on file, and documentation will be requested on an annual basis
• Willingness to travel for multiple days at a time

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $64,000 to $85,000. Note that salary may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.