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Job Locations US-RI-Providence | US-MN-Minneapolis | US-Remote
Who are you?   You are a seasoned client-engaged professional skilled in assessing client situations, understanding strategy and desired outcomes for both the client and the business. You are able to translate this into options which maximize operational effectiveness with a productive and frictionless client and member experience.      The Solution Architect is responsible for executing upon the strategic & operational initiatives of the Solution Architect team cultivating strong cross-departmental relationships and utilizing proactive critical thinking to resolve complex needs of the organization and clients.    The Solution Architect's primary focus is on-demand support for specific clients and prospects that result in client satisfaction, client retention and/or securing bookings and revenue. Their secondary focus, as time and projects dictate, is to own or support proactive organizational efficiency projects.      This role will focus on our Health Plan Administration anchor product and services.    In this role you will wear many hats, but your knowledge will be essential in the following:     - Become a subject-matter expert within the Health Plan Administrator anchor product, including broker/client markets & nuances, product offerings, processes, and potential intersections with other products & services  - Work directly with clients or prospects to provide thoughtful recommendations based on needs identified in partnership with the account/strategy/sales team, which also account for feasibility operationally and cost of service  - Provide subject matter expertise as warranted via prospect or customer needs including but not limited to pre-sales, implementation, and account management support   - Manage at least 1 proactive operational efficiency project annually that seeks to increase client satisfaction or decrease operational lift without compromise to quality of client or member experience  - Establish and maintain key internal collaborator relationships with Product, Engineering, Client Success, Operations, Sales and/or Strategic Development   - Executes tactics to achieve strategic goals and annual operating plan of Solution Architect Team  - Be Resourceful on continued learning and change    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3143
Job Locations US-Remote
Who are you?   As a Product Manager, you'll work closely with a highly dynamic, fast-paced, and growing team and passionate team of Product Managers, UX Designers (UX), Content Strategists, Researchers, Engineering Managers, and Tech Leads to shape a cohesive, creative, and innovative vision that business customers and end users find to be useful, easy-to-use, and delightful. You enjoy both the upstream part of the process--figuring out the "right product" or enhancement, and the "done right" part of how best to bring it to life for maximum lift and impact. You'll build relationships with other departments including product marketing, member services, customer success, and sales. You'll develop product requirements and roadmaps, incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality.     In this role you will wear many hats, but your knowledge will be essential in the following:   - Collaborate with key stakeholders (ranging from management to marketing/ sales and customers) to define, develop, shape, and refine requirements. - Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals. - Define and communicate project goals, problem framing, major solution design scope decisions and target project timelines. - Work with UX Design to create User Stories based on design mockups. - Create detailed product documentation of User Stories to define end user functionality and enable commercialization. - Work with Engineering to estimate User Stories and continuously improve product ownership and other agile processes. - Build and groom product backlog(s). Create and groom short, medium, and long-term product roadmaps and get internal agreement with key stakeholders. - Conduct sprint planning with prioritized User Story requirements in time for sprint planning deadlines. - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates. - Keep abreast with Agile/Scrum best practices and new trends. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Product Management
ID
2024-3140
Job Locations US-Remote
Who are you?   As a Product Manager, you'll work closely with a highly dynamic, fast-paced, and growing team and passionate team of Product Managers, UX Designers (UX), Content Strategists, Researchers, Engineering Managers, and Tech Leads to shape a cohesive, creative, and innovative vision that business customers and end users find to be useful, easy-to-use, and delightful. You enjoy both the upstream part of the process--figuring out the "right product" or enhancement, and the "done right" part of how best to bring it to life for maximum lift and impact. You'll build relationships with other departments including product marketing, member services, customer success, and sales. You'll develop product requirements and roadmaps, incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality.     In this role you will wear many hats, but your knowledge will be essential in the following:   - Collaborate with key stakeholders (ranging from management to marketing/ sales and customers) to define, develop, shape, and refine requirements. - Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals. - Define and communicate project goals, problem framing, major solution design scope decisions and target project timelines. - Work with UX Design to create User Stories based on design mockups. - Create detailed product documentation of User Stories to define end user functionality and enable commercialization. - Work with Engineering to estimate User Stories and continuously improve product ownership and other agile processes. - Build and groom product backlog(s). Create and groom short, medium, and long-term product roadmaps and get internal agreement with key stakeholders. - Conduct sprint planning with prioritized User Story requirements in time for sprint planning deadlines. - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates. - Keep abreast with Agile/Scrum best practices and new trends. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Product Management
ID
2024-3139
Job Locations US-Remote
Who are you?   Under the supervision of the Director, Operations Enablement, the Trainer will be responsible for delivering product, process, and related trainings with approaches for operational and commercial staff, clients, and members, operations staff on-boarding and product release operational readiness process management. This role will focus on our Health Plan Administration suite of products and services.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Partner cross functionality with internal business partners and subject matter experts to translate processes, products, and related business priorities into learn centric designs. - Ensure that internal audiences are engaged and able to develop critical skills and knowledge for the Health Plan Administration suite of products and services. - Create and facilitate on-boarding & professional development programs for roles across Client Operations, Client Solutions and Client Success departments, including: multi-modal learning, measuring effectiveness, and continuous improvement. - Pathways to growth and promotion within and across functional areas. - Measure against key performance indicators and metrics for each functional area. - Collaborate with the Technical Documentation team to ensure training includes related documentation - from technical interface to user experience – and is clearly outlined and defined. - Manage the creation, execution, and hosting of external/ client-facing operational enablement sessions, as needed. - Lead training sessions as assigned. - Perform all other duties as assigned. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3133
Job Locations US-Remote
Who are you?   The Process Manager will be responsible for overseeing cross-functional coordination of operationalizing incremental product iterations and major product releases involving, but not limited to, Product Management, Commercial Enablement, Client Operations, DSR, Finance, Member Services and Live Services   In this role you will wear many hats, but your knowledge will be essential in the following:   - Facilitate relationship building and communication with primary stakeholders involved in operational readiness for releases and on-going process improvement. - Coordinate considerations across product streams, where applicable. - Manage bi-weekly review of Sprint Release notes with primary stakeholders. - Manage processes and communications for any beta testing efforts. - Facilitate internal client-impacting projects on an as-requested basis - Establish and measure against key performance indicators and metrics - Identify gaps in process knowledge and help develop standard operating procedures - Document existing process knowledge - Implement process management best practices, preferably informed by a certification in or related experience with a recognized program (such as, but not limited to, Six Sigma) You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3131
Job Locations US-Remote
In this role you will wear many hats, but your knowledge will be essential in the following:   - Telephonically manage cases on a long- or short-term basis per established Company guidelines, policies, and procedures, as well as other standardized criteria in the healthcare industry. - Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs. - Develop treatment plan for standard and catastrophic cases in collaboration with the patient, caregivers or family, community resources and multi-disciplinary healthcare providers that include obtainable short- and long-term goals. - Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care. - Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. - Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis. - Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. - Establish and maintain working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance, and information. - Evaluate and make referral for wellness programs. - Maintain complete and detailed documentation of case managed patients in Eldorado and UM Web; maintain site specific files ensuring confidentiality; prepare reports and updates at 30-day intervals for high-risk cases and 90 days interval for low-risk cases ensuring confidentiality according to Company policy and HIPAA - Perform Utilization Review for assigned members. - Serve as mentors to LVNs and provide guidance on complicated cases as it relates to clinical issues. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3130
Job Locations US-Remote
In this role you will wear many hats, but your knowledge will be essential in the following:   - Telephonically manage cases on a long or short term basis per established Company guidelines, policies and procedures, as well as other standardized criteria in the healthcare industry. - Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs. - Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care. - Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. - Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis. - Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. - Establish and maintain working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance and information. - Evaluate and make referral for wellness programs. - Maintain complete and detailed documentation of case managed patients in Eldorado Quick link, and UM Web; maintain site specific files ensuring confidentiality; prepare reports and updates at 30 day intervals ensuring confidentiality according to - Company policy and HIPAA You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3128
Job Locations US-Remote
Who are you?   The RBP Member Advocacy Manager is responsible for structuring, developing and providing leadership  to a team specialists who are tasked with delivering industry leading concierge level member services to our RBP plan members. This team consisting of member services specialists will look to this leader to empower and embolden through maintaining a culture of knowledge building and process training. Working closely with internal stakeholders (peers and leadership) as well as external RBP vendors, clients and partners to continuously strengthen our offerings to its current and future membership through enhancements and efficiencies.    In this role you will wear many hats, but your knowledge will be essential in the following:   - Responsible for the day to day and overall performance of the RBP Advocacy Team and results of assigned metrics/KPIs/SLAs/CSAT - Continuous training and development of RBP plan offerings for new and existing team members - Provides coaching through feedback management and performance  adherence - Maintains clear channels of communication with Account Management, Member Service leadership and Clinical staff in regard to escalations and client/broker sediment - Partners with the Account Management and Implementation Team to ensure seamless implementation of plan requirements - Represents Personify Health by regularly attending client reviews and vendor meetings - Partners with functional leaders to provide direct input into RBP product assessment and solutions to ensure alignment with organizational goals and vendor capabilities - Simplify and reimagine processes and procedures to improve Personify Health offerings You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Other
ID
2024-3114
Job Locations US-Remote
Who are you?   As a Senior Benefit Plan Builder you will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!   In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes - Audit plan build work of other teammates - Build out groups and upload benefit summary to website for members and faxback system for providers - Ensure compliance with applicable government regulations - Process Group terminations - Correspond with account managers, account coordinators, claims department, and other technical areas - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Other
ID
2024-3111
Job Locations US-Remote
Who are you?   You are a time-tested Payroll processing professional with solid, current experience managing and processing payroll, for companies of 500-1000 or more, utilizing ADP Workforce Now.  You are knowledgeable in the coordination of all aspects of a company’s bi-weekly payroll and know how to administer all of the company’s benefit offerings within the payroll.   As our Payroll Administrator you attend to the day-to-day operations of our payroll department (specifically within Workforce Now, Essential Time and Enterprise Enhanced Time) to ensure timely and accurate payroll process deadlines are met and that internal guidelines are followed while managing all phases of benefits administration and maintenance of employee programs.  You take care in the interaction with employees to address, assist, and resolve all employee payroll related issues.    In addition to the above, you are knowledgeable in payment of sales commissions on a monthly basis and skillfully able to assist with management of the Company’s bonus program, while assisting with other HR compliance initiatives, projects and events.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Processes payroll, reconciliations, payroll taxes, year-end procedures and W-2′s for multi-state employees - Prepares reports from ADP WFN for employee benefit and payroll audits - Ensures the accurate processing of all mandatory and voluntary deductions as well as garnishments, liens, direct deposit requests, 401K loans, etc. - Ensures legal compliance in completing all paperwork including all Federal, State and Local laws regarding payroll administration. Sets up and maintains state and local tax filing status with ADP’s tax filing service - Fully comply with all statutory payroll legislation and handle any inquiries from government agencies - Administer information flow and employee data in ADP suite of products including: Workforce Now (preferably 14.0 or higher) as well as Enterprise eTime.  Identifies, troubleshoots and resolves issues as appropriate - Coordinates the time and attendance system for hourly employees; understands time reporting rules and requirements; monitors the system for proper functioning; troubleshoots and resolves issues - Processes all special compensation, incentives / commissions, and bonus checks with the highest standard of accuracy and timeliness and in accordance with SOX requirements - Prepare year-end incentive accrual and reconcile to accrual to actuals as incentives are paid - Analyze current payroll policies and procedures and recommend best practices for efficiency and accuracy. Keeps current in trends and regulations as they relate to the payroll function - Complies with internal audit controls, ACA, FLSA, COBRA, SOX compliance, tax and other payroll and benefits related legislation - Ability to create and analyze reports on an as needed basis. Prepares and maintains standard and ad hoc reports, queries, and conduct appropriate audits to endure data integrity - Responds to inquiries and verifications for unemployment and other payroll-related data - Perform other duties and or special projects as necessary You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
People
ID
2024-3109
Job Locations US-Remote
In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage cases on a short- and long-term basis over the phone - Perform basic questionnaires and assessments to determine a patient’s diagnosis, treatments, barriers to care, and healthcare needs - Works with RN Case Manager to create and implement individualized plans - Educate patients on treatment and services options, navigating their health plan, benefits utilization, coordinating referrals, etc. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care - Monitor interventions, evaluate the effectiveness of the treatment plan, report measurable outcomes - Establish working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance, and information - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs - Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3107
Job Locations US-Remote
Who are you?   As the Payroll Manager at Virgin Pulse, your role will involve overseeing and executing  the payroll processes for an organization with a global footprint. Your responsibilities will include a variety of tasks to ensure accurate and timely compensation for our colleagues across several countries. These day-to-day tasks include:   - Payroll processing in compliance with local tax laws, - Data verification across multiple systems to ensure accurate allocation of funds and reconciliation. - Cross functional collaboration to manage monthly and quarterly processes such as generating W-2, 1099 and other regulatory forms - Identifying opportunities for continuous improvement of global processes to enhance efficiency and reduce payroll operation errors.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage global payroll team and processes according to the established deadlines with internal and partners. - Maintain full calendar of global payroll regulatory and operational deadlines. - Set internal control procedure in accordance with management and internal audit expectations to ensure continuous compliance. - Timely, accurate and complete payrolls with constant focus on process improvement - Manage all payroll and payroll tax accounting processes. - Completion of all global payroll and payroll tax journal entries - Balance sheet account reconciliations & review of both payroll and payroll accounts. Ensure all reconciling items are cleared timely and accurately. - Adjusting and ad hoc journal entries as needed to support fiscal close processes. - Manage the setup of payroll system including earning codes, deduction codes, memo codes and tax configurations. - Maintain regular KPIs of payroll processes internal and external. Utilize KPI metrics and results to drive process improvements across the organization. - Establish and maintain all standards of customer service within the payroll team providing best in class customer service. - Set goals and standards for the payroll process across all countries including US, Canada, Europe and other countries. - Maintain a full partnership with HR Shared Services driving agreed upon timelines and procedures where processes intersect. Continuously implement process improvements - Maintain documentation of all payroll SOPs ensuring consistent & repeatable processes - Provide continuous training to the payroll staff and set expectations of continued technical growth. - Global Payroll Tax - Manage tax requirements for each location - Provide continuous review of all taxes and coordinate with finance & accounting - Complete registrations for all necessary locations - Maintain payment schedules for all taxes not directly processed by ADP - Establish tax configuration standards for the HR Shared Services team, ensuring accurate application of all Federal, State and local tax requirements - Legal Compliance and Internal Controls - Facilitate complete, accurate and timely filing of annual tax returns including W2s, Canadian T4s/Releves, and other global tax statements - Maintain standards for all garnishment processing - Act as the key liaison for internal and external payroll related audits - Implement controls where needed to ensure accuracy of processes and financial statement - Partnership with international payroll team and HR teams setting and maintaining standards. Provide assistance to establishing payroll in each country as necessary - Budget/variance salary analysis upon request. Maintain budget for payroll vendor fees You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
People
ID
2024-3104
Job Locations US-Remote
Who are you? In the role of Regional Sales Director, you will be responsible for generating new direct sales of Virgin Pulse’s SaaS HR Technology solutions to private sector entities with between 1000 - 4999 FTE’s. VP’s Regional Sales Directors are responsible for following up on inbound marketing leads, developing outbound leads, qualifying leads, and pursuing a full cycle sale. To be successful in this role you will nurture relationships, build value, handle objections, create urgency, identify procurement cycles, and collaborate strategically with sales leadership to close new business opportunities. Our best and most successful Regional Sales Directors are able to consistently generate a high degree of trust with their prospects and clients. This is necessary to close a complex and often-personal sale with HR, Benefits and Employee Wellbeing professionals. The expectation will be that the Regional Sales Director’s industry reputation, knowledge of the market and job satisfaction will be heavily reliant on the delight of each new client as they move through the initial discovery process, solution building, contracting, implementation and launch.    In this role you will wear many hats, but your knowledge will be essential in the following:     - Achieve and exceed Annual Recurring Revenue objectives in your assigned territory.  - Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis.  - Develop strategic plans to maximize revenue across multiple verticals within the private sector.  -  Serve in a “hunter” capacity; hunt for new business and further develop opportunities.  - Creative lead generation initiatives through the use of direct mail, email marketing, external networking events, trade-shows, luncheon seminars, cold calling and research.  - Leverage Salesforce.com to build close plans, manage opportunities, and maintainaccurate forecasting and reporting.  - Demonstrate Virgin Pulse products to prospects via in-person or web meetings.  - Proactive outreach to get ahead of procurement cycles through ongoing outreach, sales efforts and support RFP team in managing procurement processes.  - Coordinate with Virgin Pulse Client Services on pre/post-sales implementation activities.  - Learn and maintain in-depth knowledge of Virgin Pulse product portfolio.  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3101
Job Locations US-Remote
Who are you?   As Audit Supervisor, you will join our Virgin Pulse/HealthCompteam. The Audit Supervisor will be responsible for supervisory tasks related to health insurance auditing and training. If you are interested in maintaining the standards of the company and have leadership skills witha strong attention to detail, this is a great opportunity to begin a career with a progressive leader in healthcare!   In this role you will wear many hats, but your knowledge will be essential in the following:   - Oversee the development and implementation of claims quality assurance standards, policies, and procedures to ensure product quality and product quality and compliance with regulatory requirements.  - Designing and administering training programs.  - Identify and report error trends.  - Knowledge of GIAS, Eldorado, QicLink operational system.  - Coordination of additional requested training for existing staff.  - Lead and manage the QA & training team, including hiring, training, and evaluating staff performance to ensure a competent and motivated team.  - Monitor and report on quality performance metrics to senior management, highlighting trends, and identifying areas for improvement.  - Provides daily oversight and guidance for the internal auditing team.  - Resolve audit disputes.  - Provides monthly reporting to the claims department on internal audit results.  - Identifying training needs and providing recommendations.  - Provides daily oversight and guidance for the training team.  - Understand and communicate regulatory changes and impacts to team.  - Manage ADP, vacation requests, evaluations, and compensation reviews.  - Attend department meetings.   You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3094
Job Locations US-Remote
Who are you? The Benefit Plan Build Specialist will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!    In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets  - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes  - Audit plan build work of other teammates   - Build out groups and upload benefit summary to website for members and faxback system for providers  - Ensure compliance with applicable government regulations  - Process Group terminations  - Correspond with account managers, account coordinators, claims department, and other technical areas  - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Other
ID
2024-3082
Job Locations US-Remote
Who are you? The Client Delivery Project Manager is responsible for ongoing programmatic planning and project management of complex initiatives during a client's lifecycle. This role will be assigned a specific group of clients to work with on an on-going basis.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Be assigned to a specific client(s) for on-going support of their dynamic and complete projects. - Build and maintain project plans to support key strategic initiatives within a client's program, in close partnership with the client and account team. - Lead coordination of internal teams and associated deliverables via a project plan, to ensure client obligations are being met. - Maintain overall project management approach internally and externally. - Drive the coordination between clients, vendors, and internal VP parties. - Manage the operational and tactical activities of supporting any 3rd party integrations. - Ensure that all parties, internal and external, have clearly defined deliverables and risks are outlined if deliverables are not met. - Serve as a subject matter expert on all operational aspects of all Virgin Pulse solutions. - Deliver the highest level of client satisfaction to ensure a successful launch. - Employ Virgin Pulse’s standard project methodology, processes, and procedures. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3081
Job Locations US-Remote | US-RI-Providence
Who are you? This role will report to the Senior Director of Tax and will assist with the review and preparation of U.S. and Non-U.S. direct tax provision, tax compliance and tax reporting obligations.  They will also assist in tax planning and tax risk mitigation projects.  This person should have a deep sense of curiosity and a solution oriented mindset.  They will need to be a person who embraces change and adapts quickly to changes in the business and in priorities.  Proficiency with technology and the ability to identify efficiencies will be key skills needed as the business and tax function scale to accommodate our rapid growth.  We are looking for someone with a great attitude who is excited to work with teams across the organization to solve problems, deliver excellence and celebrate wins.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Data collection and analysis for annual U.S. and Non-U.S. Income Tax Provision and Compliance - Work closely with external advisors to manage the annual tax compliance preparation and filing process for all U.S. and Non-U.S. jurisdictions - Data collection and analysis for quarterly provision and estimated payment calculations - Monitor changes in tax regulations and tax controversy environment for impact and planning considerations - Assist with monthly reconciliation of GL balances in tax accounts for financial close process - Manage annual benchmarking and annual transfer pricing documentation process prepared by external advisors - Analyze benchmarking results against intercompany arrangement to identify any risks or amendments needed to those arrangements - Prepare quarterly transfer pricing calculations for intercompany charges and review of transactions and outstanding balances for application of interest and withholding tax - Review and assist in responding to various tax notices - Assistance in identifying and implementing process and technology improvements - Assistance with integration and analysis related to acquisitions including transaction cost analysis and Section 382 loss limitation calculations - Assist with various tax planning and tax risk mitigation projects You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
G&A (General Administration & Finance)
ID
2024-3071
Job Locations US-Remote
Who are you?   The Proposal Team is a collaborative group of individuals who deliver high-quality written responses to new prospects and renewing client RFIs and RFPs. The team includes proposal writers. We value initiative, accountability, and mutual support. In this role you will wear many hats, but your knowledge will be essential in the following:   - Maintain a solid understanding of current and future product capabilities and pricing approach.  - Coordinate with the Sales lead on all aspects of the proposal delivery process: evaluation, project kick-off, initial response, refinement, proposal submission and follow-up  Essential Functions: - Analyze Request for Proposal (RFP)/ Request for Information (RFI) requirements, determine alignment with HealthComp’s value proposition and differentiation strategy. Prepare milestone schedule, outline, and cross reference matrix to meet proposal requirements. Act as main point of contact and project manager for the assigned proposal. - Organize and coordinate proposal resources and ensure completion of all assignments, review of all work and adherence to internal quality control process. - Ability to expertly support proposal management and technical writing assignments. - Coordinate final proposal document production for submission (in print and/or electronic format) - Facilitate regular progress updates with proposal deal teams while ensuring adherence to the established proposal matrix and schedule. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3067
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who are you? Tech Leads are the development point person for their Product Delivery Team and have a proven track record of excellence in their areas of expertise and are a “Development Expert” to engineering.  You stay current in the latest Engineering trends and have experience designing and implementing complex SaaS solutions.  You know dependencies with underlying systems and can fix issues in the system interfaces.  In addition to developing and solving complex tasks, you prioritize development stories, provide estimates, and create subtasks to implement product features within the sprint.  You have high ownership in production issues that arise and actively work to a timely resolution. You are involved with architecture decisions for the development framework, perform code reviews, promote coding standards, SOPs, and push for new development tools and technology where needed.    In this role you will wear many hats, but your knowledge will be essential in the following:   - Spearhead the design, development, and testing of new platform features, components, and enhancements.  - Collaborate, groom, and provide technical guidance to Product Management  - Translate business requirements into sequenced user stories aligned with product roadmap.  - Technical lead during sprint grooming, planning, and kick-off ceremonies to raise awareness, provide implementation guidance, and user story estimates.  - Set and guide the technical direction within and across teams.  - Lead in software architecture discussions and setting technical direction.  - Provide technical leadership and coaching to more junior team members.  - Promote, recommend, and enforce coding standards and SOPs.  - Perform code reviews.  - Research and implement new technologies where appropriate.  - Identify and come up with strategies to resolve technical debt.  - Takes operational responsibility in resolving production issues.  - All other duties as assigned.    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Engineering
ID
2024-3061
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who are you? The Director, Engineering is a leader of strategic and operational decisions and provides foresight and direction to engineering.  They are passionate about technology and foster a culture of continuous improvement through innovative solutions.  They develop architectural plans and release strategies, have advanced knowledge of our platform, tech stack and trends within the field of engineering.  They have demonstrated the ability to create and cultivate high performing teams that deliver products with quality, timeliness, and scalability.  They make measurable gains in operational efficiency and shown the ability to strategize by long-term thinking.  They are a role model and ambassador of our core values that have led by example.  They cultivate a culture of excellence across product delivery teams.  Comfortable owning business goals, they actively manage engineering activities of key components and initiatives across engineering teams and creatively solve execution problems to meet project timelines.      In this role you will wear many hats, but your knowledge will be essential in the following:   - Leader of strategic and operational decisions.  - Focus on operational efficiency and long-term thinking.  - Work with engineering teams to plan upcoming projects, coordinate with operations, support, and infrastructure teams to ensure smooth delivery.  - Lead efforts to resolve issues across product delivery team.  - Engage in Scrum team meetings to ensure work is consistently sequenced, digested and completed at a reasonable velocity.  - Collaborate on software architecture solutions.  - Excellent communicator across product delivery teams  Supervisory/Responsibilities/Duties  - Regular meetings with team members directly reporting to you to ensure they are meeting goals and happy with their career growth.  - Create and cultivate high performing teams.  - Attract and retain talent while improving overall team morale.  - Role model who leads by example and a good ambassador of our core values  - Mentor and coach engineers and leadership in their career development  - Performance management activities  - Foster a culture of teamwork, self-organization, and continuous improvement through innovative solutions.  - Assist team in finding innovative and creative ways of solving problems.  - Provide foresight and direction to engineering teams.  - Plan and manage budgets.  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Engineering
ID
2024-3060