Who are you?   As the Senior Program Manager, Data Operations, you will oversee complex projects related to data management, analytics, and process optimization. Your role involves collaborating with cross-functional teams, ensuring project success, and aligning data operations with key business priorities and deliverables, driving value for both internal and external customers. Looking for an individual to support CST or EST hours.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Project Leadership: Manage end-to-end project delivery for data operations projects, including planning, execution, and monitoring. - Program Management: Oversee multiple related projects within the data domain, ensuring alignment with organizational objectives. - Stakeholder Engagement: Collaborate with business leaders, data scientists, engineers, and other stakeholders to define project scope, objectives, and success criteria. - Resource Management: Allocate resources effectively, balancing workload and skill sets across project teams. - Risk Management: Identify and mitigate project risks, ensuring timely resolution. - Quality Assurance: Maintain high standards for data accuracy, consistency, and reliability. - Change Management: Facilitate smooth transitions during project implementation. - Reporting and Metrics: Provide regular updates on project status, milestones, and KPIs. - Process Improvement: Continuously enhance data-related processes and workflows. - Vendor Management: Coordinate with external vendors and partners as needed. - Budget Oversight: Monitor project budgets and expenses. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   Personify Health (formerly HealthComp + Virgin Pulse) is the nation’s largest independent Third Party Administrator (TPA) managing the medical benefits, claims, and care management for 1 million members and managing the wellbeing, health, and healthcare navigation for an additional 19 million members.   The VP, Health Plan Administration Solutions is the leader of Personify Health’s TPA / Health Plan Administration solution set and product line. You are the “solution CEO” responsible for the overall success of the solutions by creating and evangelizing a compelling strategy and vision, being in market with prospects and clients, and driving cross-functional initiatives including the end-to-end product lifecycle. You will be accountable for the success of your business including bookings, revenue, profitability, renewals, satisfaction, and value creation.   In this role you will wear many hats, but your knowledge will be essential in the following:   - In collaboration with ops/GM, overall market success of the solution / product line including new logo and expansion bookings, renewals, and revenue - Maintain a deep understanding of our prospective client base – problems they are trying to solve, what they have in place today, how they measure success - Build relationships with our client base to guide further solution development - Create and evangelize the solution’s vision externally and apply it across Product, Marketing, Sales, and Operations - Develop and maintain the solution’s master plan including product performance, market and competitive intel, strategy, roadmap, market requirements, buyer personas, and business case - Maintain competitive set expertise to position with and around key installed solutions and guide further solution development that complements this approach - Collaborate cross-functionally with Commercial, Operations, and other departments, manage the full solution/product lifecycle activities and plan from inception to commercialization to maturity to sunset including strategy, vision, pricing, packaging, and place (channels, distribution, market segments) - Manage integrated partner vendor relationships to support the Health Plan Administration business - Be an innovative thought leader and champion Personify Health externally - Become a trusted leader across all departments internally You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   The Engineering Manager is an experienced leader with demonstrable people skills, technical knowledge, and passion for delivering world-class software. As an engineering manager, you’re responsible for growing and inspiring engineering teams to contribute outstanding quality work. You will lead a group of cross-functional engineers to work closely with product owners, designers, and other engineering teams to ensure the overall business vision aligns with the development work. The ideal candidate comes from a background of having been a talented and self-motivated engineer with management experience and a track record of shipping code to production in rapid iterations in a high volume, high availability SaaS company. A passion for employee engagement and wellness industry is a must-have since Virgin Pulse's motto of changing lives for the better is what motivates us every day.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Run a team that maintains and extends our very large platform including web and mobile applications, API services, and myriad back-end services such as data ingestion for activity tracking devices. - Work closely with product managers and your team to prioritize stories, get them estimated, scheduled for sprints, and keep them on track for delivery. - Manage developers and QA engineers who report to you directly, meeting with them regularly to ensure they are meeting their goals and happy with their career growth. - Collaborate and coordinate with the engineering management group to brainstorm future strategies and plan resource needs. - Work with developers and QA to get everything tested and merged for a release. Review code and help QA with testing when needed. - Collaborate with team to improve operational efficiency and develop vision that leads long term success of engineering teams.  - Ensure delivery on excellent platform up-time guarantees and act as higher-level escalation contact for the platform.  - Cultivate a high performing engineering team culture to meet and exceed key success metrics, which include a people success metric.  - Provide communication to product owners with scope estimates and high-level milestones for evaluations of upcoming projects and work closely with scrum team in an angile environment.   - Provide architectural vision and technical coaching to tech leads and engineers for high-quality delivery of products.   - Work with other engineering teams to plan upcoming projects, coordinate with operation, support, and infrastructure teams to make sure delivery of new project goes out smoothly. - When you are not managing, you are strategizing, providing strategic direction to the team, removing roadblocks, reviewing metrics and data analysis, or building analytics dashboards. - Attend weekly Engineering Management team stand-ups and sync-up on larger Engineering initiatives. - Own and control your team roster, resources and deliverable's You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   You are a seasoned client-engaged professional skilled in assessing client situations, understanding strategy and desired outcomes for both the client and the business. You are able to translate this into options which maximize operational effectiveness with a productive and frictionless client and member experience.      The Solution Architect is responsible for executing upon the strategic & operational initiatives of the Solution Architect team cultivating strong cross-departmental relationships and utilizing proactive critical thinking to resolve complex needs of the organization and clients.    The Solution Architect's primary focus is on-demand support for specific clients and prospects that result in client satisfaction, client retention and/or securing bookings and revenue. Their secondary focus, as time and projects dictate, is to own or support proactive organizational efficiency projects.      This role will focus on our Health Plan Administration anchor product and services.    In this role you will wear many hats, but your knowledge will be essential in the following:     - Become a subject-matter expert within the Health Plan Administrator anchor product, including broker/client markets & nuances, product offerings, processes, and potential intersections with other products & services  - Work directly with clients or prospects to provide thoughtful recommendations based on needs identified in partnership with the account/strategy/sales team, which also account for feasibility operationally and cost of service  - Provide subject matter expertise as warranted via prospect or customer needs including but not limited to pre-sales, implementation, and account management support   - Manage at least 1 proactive operational efficiency project annually that seeks to increase client satisfaction or decrease operational lift without compromise to quality of client or member experience  - Establish and maintain key internal collaborator relationships with Product, Engineering, Client Success, Operations, Sales and/or Strategic Development   - Executes tactics to achieve strategic goals and annual operating plan of Solution Architect Team  - Be Resourceful on continued learning and change    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   As a Product Manager, you'll work closely with a highly dynamic, fast-paced, and growing team and passionate team of Product Managers, UX Designers (UX), Content Strategists, Researchers, Engineering Managers, and Tech Leads to shape a cohesive, creative, and innovative vision that business customers and end users find to be useful, easy-to-use, and delightful. You enjoy both the upstream part of the process--figuring out the "right product" or enhancement, and the "done right" part of how best to bring it to life for maximum lift and impact. You'll build relationships with other departments including product marketing, member services, customer success, and sales. You'll develop product requirements and roadmaps, incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality.     In this role you will wear many hats, but your knowledge will be essential in the following:   - Collaborate with key stakeholders (ranging from management to marketing/ sales and customers) to define, develop, shape, and refine requirements. - Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals. - Define and communicate project goals, problem framing, major solution design scope decisions and target project timelines. - Work with UX Design to create User Stories based on design mockups. - Create detailed product documentation of User Stories to define end user functionality and enable commercialization. - Work with Engineering to estimate User Stories and continuously improve product ownership and other agile processes. - Build and groom product backlog(s). Create and groom short, medium, and long-term product roadmaps and get internal agreement with key stakeholders. - Conduct sprint planning with prioritized User Story requirements in time for sprint planning deadlines. - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates. - Keep abreast with Agile/Scrum best practices and new trends. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   As a Product Manager, you'll work closely with a highly dynamic, fast-paced, and growing team and passionate team of Product Managers, UX Designers (UX), Content Strategists, Researchers, Engineering Managers, and Tech Leads to shape a cohesive, creative, and innovative vision that business customers and end users find to be useful, easy-to-use, and delightful. You enjoy both the upstream part of the process--figuring out the "right product" or enhancement, and the "done right" part of how best to bring it to life for maximum lift and impact. You'll build relationships with other departments including product marketing, member services, customer success, and sales. You'll develop product requirements and roadmaps, incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality.     In this role you will wear many hats, but your knowledge will be essential in the following:   - Collaborate with key stakeholders (ranging from management to marketing/ sales and customers) to define, develop, shape, and refine requirements. - Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals. - Define and communicate project goals, problem framing, major solution design scope decisions and target project timelines. - Work with UX Design to create User Stories based on design mockups. - Create detailed product documentation of User Stories to define end user functionality and enable commercialization. - Work with Engineering to estimate User Stories and continuously improve product ownership and other agile processes. - Build and groom product backlog(s). Create and groom short, medium, and long-term product roadmaps and get internal agreement with key stakeholders. - Conduct sprint planning with prioritized User Story requirements in time for sprint planning deadlines. - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates. - Keep abreast with Agile/Scrum best practices and new trends. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  In this role you will wear many hats, but your knowledge will be essential in the following:   - Work in conjunction with the management to establish work procedures and processes that support Company and departmental standards, procedures, and strategic directives. - Use appropriate judgment in upward communication regarding department or employee concerns - Monitor, audit and analyze employee performance; identify and resolve problems; prepare and complete action plans; assist in managing system and process improvement. - Meet periodically with staff as directed by manager to review performance. - Plan, organize and distribute work; keep team informed of updates and changes in policy or procedure; instruct employees regarding procedures and methods; resolve difficult or non-routine situations or problems. - Telephonically manage cases on a long or short term basis per established Company guidelines, policies and procedures, as well as other standardized criteria in the healthcare industry. - Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. - Develop treatment plan in collaboration with the patient, caregivers or family, community resources and multidisciplinary healthcare providers that include obtainable short and long term goals. Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. - Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. - Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  In this role you will wear many hats, but your knowledge will be essential in the following:   - Supervise the chronic disease management team personnel including participating in interviewing, hiring, and training employees; plan, assign, and direct work; appraise performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Keep team informed of clinical updates with trainings, meetings and memos. - Work in conjunction with the VP of UM to establish work procedures and processes that support Company and departmental standards, procedures, and strategic directives. - Track reporting for groups and build good relationships with groups and brokers utilizing account managers as instructed. - Use appropriate judgment in upward communication regarding department or employee concerns. - Maintain and improve CDM operations by monitoring system performance; identify and resolve problems; audit and analyze staff performance; prepare and complete action plans; assist in managing system and process improvement and quality assurance programs as it relates to clinical management and plan - language interpretation. - Oversee the negotiation and implementation of cost management strategies to affect quality outcomes and reflect this data in monthly chronic disease management reviews as it relates to clinical aspects. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   Under the supervision of the Director, Operations Enablement, the Trainer will be responsible for delivering product, process, and related trainings with approaches for operational and commercial staff, clients, and members, operations staff on-boarding and product release operational readiness process management. This role will focus on our Health Plan Administration suite of products and services.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Partner cross functionality with internal business partners and subject matter experts to translate processes, products, and related business priorities into learn centric designs. - Ensure that internal audiences are engaged and able to develop critical skills and knowledge for the Health Plan Administration suite of products and services. - Create and facilitate on-boarding & professional development programs for roles across Client Operations, Client Solutions and Client Success departments, including: multi-modal learning, measuring effectiveness, and continuous improvement. - Pathways to growth and promotion within and across functional areas. - Measure against key performance indicators and metrics for each functional area. - Collaborate with the Technical Documentation team to ensure training includes related documentation - from technical interface to user experience – and is clearly outlined and defined. - Manage the creation, execution, and hosting of external/ client-facing operational enablement sessions, as needed. - Lead training sessions as assigned. - Perform all other duties as assigned. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   The Process Manager will be responsible for overseeing cross-functional coordination of operationalizing incremental product iterations and major product releases involving, but not limited to, Product Management, Commercial Enablement, Client Operations, DSR, Finance, Member Services and Live Services   In this role you will wear many hats, but your knowledge will be essential in the following:   - Facilitate relationship building and communication with primary stakeholders involved in operational readiness for releases and on-going process improvement. - Coordinate considerations across product streams, where applicable. - Manage bi-weekly review of Sprint Release notes with primary stakeholders. - Manage processes and communications for any beta testing efforts. - Facilitate internal client-impacting projects on an as-requested basis - Establish and measure against key performance indicators and metrics - Identify gaps in process knowledge and help develop standard operating procedures - Document existing process knowledge - Implement process management best practices, preferably informed by a certification in or related experience with a recognized program (such as, but not limited to, Six Sigma) You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

In this role you will wear many hats, but your knowledge will be essential in the following:   - Telephonically manage cases on a long- or short-term basis per established Company guidelines, policies, and procedures, as well as other standardized criteria in the healthcare industry. - Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs. - Develop treatment plan for standard and catastrophic cases in collaboration with the patient, caregivers or family, community resources and multi-disciplinary healthcare providers that include obtainable short- and long-term goals. - Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care. - Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. - Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis. - Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. - Establish and maintain working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance, and information. - Evaluate and make referral for wellness programs. - Maintain complete and detailed documentation of case managed patients in Eldorado and UM Web; maintain site specific files ensuring confidentiality; prepare reports and updates at 30-day intervals for high-risk cases and 90 days interval for low-risk cases ensuring confidentiality according to Company policy and HIPAA - Perform Utilization Review for assigned members. - Serve as mentors to LVNs and provide guidance on complicated cases as it relates to clinical issues. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

In this role you will wear many hats, but your knowledge will be essential in the following:   - Telephonically manage cases on a long or short term basis per established Company guidelines, policies and procedures, as well as other standardized criteria in the healthcare industry. - Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs. - Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care. - Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. - Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis. - Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. - Establish and maintain working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance and information. - Evaluate and make referral for wellness programs. - Maintain complete and detailed documentation of case managed patients in Eldorado Quick link, and UM Web; maintain site specific files ensuring confidentiality; prepare reports and updates at 30 day intervals ensuring confidentiality according to - Company policy and HIPAA You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   The RBP Member Advocacy Manager is responsible for structuring, developing and providing leadership  to a team specialists who are tasked with delivering industry leading concierge level member services to our RBP plan members. This team consisting of member services specialists will look to this leader to empower and embolden through maintaining a culture of knowledge building and process training. Working closely with internal stakeholders (peers and leadership) as well as external RBP vendors, clients and partners to continuously strengthen our offerings to its current and future membership through enhancements and efficiencies.    In this role you will wear many hats, but your knowledge will be essential in the following:   - Responsible for the day to day and overall performance of the RBP Advocacy Team and results of assigned metrics/KPIs/SLAs/CSAT - Continuous training and development of RBP plan offerings for new and existing team members - Provides coaching through feedback management and performance  adherence - Maintains clear channels of communication with Account Management, Member Service leadership and Clinical staff in regard to escalations and client/broker sediment - Partners with the Account Management and Implementation Team to ensure seamless implementation of plan requirements - Represents Personify Health by regularly attending client reviews and vendor meetings - Partners with functional leaders to provide direct input into RBP product assessment and solutions to ensure alignment with organizational goals and vendor capabilities - Simplify and reimagine processes and procedures to improve Personify Health offerings You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   As a Senior Benefit Plan Builder you will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!   In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes - Audit plan build work of other teammates - Build out groups and upload benefit summary to website for members and faxback system for providers - Ensure compliance with applicable government regulations - Process Group terminations - Correspond with account managers, account coordinators, claims department, and other technical areas - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   As the Payroll Manager at Virgin Pulse, your role will involve overseeing and executing  the payroll processes for an organization with a global footprint. Your responsibilities will include a variety of tasks to ensure accurate and timely compensation for our colleagues across several countries. These day-to-day tasks include:   - Payroll processing in compliance with local tax laws, - Data verification across multiple systems to ensure accurate allocation of funds and reconciliation. - Cross functional collaboration to manage monthly and quarterly processes such as generating W-2, 1099 and other regulatory forms - Identifying opportunities for continuous improvement of global processes to enhance efficiency and reduce payroll operation errors.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage global payroll team and processes according to the established deadlines with internal and partners. - Maintain full calendar of global payroll regulatory and operational deadlines. - Set internal control procedure in accordance with management and internal audit expectations to ensure continuous compliance. - Timely, accurate and complete payrolls with constant focus on process improvement - Manage all payroll and payroll tax accounting processes. - Completion of all global payroll and payroll tax journal entries - Balance sheet account reconciliations & review of both payroll and payroll accounts. Ensure all reconciling items are cleared timely and accurately. - Adjusting and ad hoc journal entries as needed to support fiscal close processes. - Manage the setup of payroll system including earning codes, deduction codes, memo codes and tax configurations. - Maintain regular KPIs of payroll processes internal and external. Utilize KPI metrics and results to drive process improvements across the organization. - Establish and maintain all standards of customer service within the payroll team providing best in class customer service. - Set goals and standards for the payroll process across all countries including US, Canada, Europe and other countries. - Maintain a full partnership with HR Shared Services driving agreed upon timelines and procedures where processes intersect. Continuously implement process improvements - Maintain documentation of all payroll SOPs ensuring consistent & repeatable processes - Provide continuous training to the payroll staff and set expectations of continued technical growth. - Global Payroll Tax - Manage tax requirements for each location - Provide continuous review of all taxes and coordinate with finance & accounting - Complete registrations for all necessary locations - Maintain payment schedules for all taxes not directly processed by ADP - Establish tax configuration standards for the HR Shared Services team, ensuring accurate application of all Federal, State and local tax requirements - Legal Compliance and Internal Controls - Facilitate complete, accurate and timely filing of annual tax returns including W2s, Canadian T4s/Releves, and other global tax statements - Maintain standards for all garnishment processing - Act as the key liaison for internal and external payroll related audits - Implement controls where needed to ensure accuracy of processes and financial statement - Partnership with international payroll team and HR teams setting and maintaining standards. Provide assistance to establishing payroll in each country as necessary - Budget/variance salary analysis upon request. Maintain budget for payroll vendor fees You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you? In the role of Regional Sales Director, you will be responsible for generating new direct sales of Virgin Pulse’s SaaS HR Technology solutions to private sector entities with between 1000 - 4999 FTE’s. VP’s Regional Sales Directors are responsible for following up on inbound marketing leads, developing outbound leads, qualifying leads, and pursuing a full cycle sale. To be successful in this role you will nurture relationships, build value, handle objections, create urgency, identify procurement cycles, and collaborate strategically with sales leadership to close new business opportunities. Our best and most successful Regional Sales Directors are able to consistently generate a high degree of trust with their prospects and clients. This is necessary to close a complex and often-personal sale with HR, Benefits and Employee Wellbeing professionals. The expectation will be that the Regional Sales Director’s industry reputation, knowledge of the market and job satisfaction will be heavily reliant on the delight of each new client as they move through the initial discovery process, solution building, contracting, implementation and launch.    In this role you will wear many hats, but your knowledge will be essential in the following:     - Achieve and exceed Annual Recurring Revenue objectives in your assigned territory.  - Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis.  - Develop strategic plans to maximize revenue across multiple verticals within the private sector.  -  Serve in a “hunter” capacity; hunt for new business and further develop opportunities.  - Creative lead generation initiatives through the use of direct mail, email marketing, external networking events, trade-shows, luncheon seminars, cold calling and research.  - Leverage Salesforce.com to build close plans, manage opportunities, and maintainaccurate forecasting and reporting.  - Demonstrate Virgin Pulse products to prospects via in-person or web meetings.  - Proactive outreach to get ahead of procurement cycles through ongoing outreach, sales efforts and support RFP team in managing procurement processes.  - Coordinate with Virgin Pulse Client Services on pre/post-sales implementation activities.  - Learn and maintain in-depth knowledge of Virgin Pulse product portfolio.  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you? The Benefit Plan Build Specialist will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!    In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets  - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes  - Audit plan build work of other teammates   - Build out groups and upload benefit summary to website for members and faxback system for providers  - Ensure compliance with applicable government regulations  - Process Group terminations  - Correspond with account managers, account coordinators, claims department, and other technical areas  - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you?   The Proposal Team is a collaborative group of individuals who deliver high-quality written responses to new prospects and renewing client RFIs and RFPs. The team includes proposal writers. We value initiative, accountability, and mutual support. In this role you will wear many hats, but your knowledge will be essential in the following:   - Maintain a solid understanding of current and future product capabilities and pricing approach.  - Coordinate with the Sales lead on all aspects of the proposal delivery process: evaluation, project kick-off, initial response, refinement, proposal submission and follow-up  Essential Functions: - Analyze Request for Proposal (RFP)/ Request for Information (RFI) requirements, determine alignment with HealthComp’s value proposition and differentiation strategy. Prepare milestone schedule, outline, and cross reference matrix to meet proposal requirements. Act as main point of contact and project manager for the assigned proposal. - Organize and coordinate proposal resources and ensure completion of all assignments, review of all work and adherence to internal quality control process. - Ability to expertly support proposal management and technical writing assignments. - Coordinate final proposal document production for submission (in print and/or electronic format) - Facilitate regular progress updates with proposal deal teams while ensuring adherence to the established proposal matrix and schedule. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you? Tech Leads are the development point person for their Product Delivery Team and have a proven track record of excellence in their areas of expertise and are a “Development Expert” to engineering.  You stay current in the latest Engineering trends and have experience designing and implementing complex SaaS solutions.  You know dependencies with underlying systems and can fix issues in the system interfaces.  In addition to developing and solving complex tasks, you prioritize development stories, provide estimates, and create subtasks to implement product features within the sprint.  You have high ownership in production issues that arise and actively work to a timely resolution. You are involved with architecture decisions for the development framework, perform code reviews, promote coding standards, SOPs, and push for new development tools and technology where needed.    In this role you will wear many hats, but your knowledge will be essential in the following:   - Spearhead the design, development, and testing of new platform features, components, and enhancements.  - Collaborate, groom, and provide technical guidance to Product Management  - Translate business requirements into sequenced user stories aligned with product roadmap.  - Technical lead during sprint grooming, planning, and kick-off ceremonies to raise awareness, provide implementation guidance, and user story estimates.  - Set and guide the technical direction within and across teams.  - Lead in software architecture discussions and setting technical direction.  - Provide technical leadership and coaching to more junior team members.  - Promote, recommend, and enforce coding standards and SOPs.  - Perform code reviews.  - Research and implement new technologies where appropriate.  - Identify and come up with strategies to resolve technical debt.  - Takes operational responsibility in resolving production issues.  - All other duties as assigned.    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Who are you? The Director, Engineering is a leader of strategic and operational decisions and provides foresight and direction to engineering.  They are passionate about technology and foster a culture of continuous improvement through innovative solutions.  They develop architectural plans and release strategies, have advanced knowledge of our platform, tech stack and trends within the field of engineering.  They have demonstrated the ability to create and cultivate high performing teams that deliver products with quality, timeliness, and scalability.  They make measurable gains in operational efficiency and shown the ability to strategize by long-term thinking.  They are a role model and ambassador of our core values that have led by example.  They cultivate a culture of excellence across product delivery teams.  Comfortable owning business goals, they actively manage engineering activities of key components and initiatives across engineering teams and creatively solve execution problems to meet project timelines.      In this role you will wear many hats, but your knowledge will be essential in the following:   - Leader of strategic and operational decisions.  - Focus on operational efficiency and long-term thinking.  - Work with engineering teams to plan upcoming projects, coordinate with operations, support, and infrastructure teams to ensure smooth delivery.  - Lead efforts to resolve issues across product delivery team.  - Engage in Scrum team meetings to ensure work is consistently sequenced, digested and completed at a reasonable velocity.  - Collaborate on software architecture solutions.  - Excellent communicator across product delivery teams  Supervisory/Responsibilities/Duties  - Regular meetings with team members directly reporting to you to ensure they are meeting goals and happy with their career growth.  - Create and cultivate high performing teams.  - Attract and retain talent while improving overall team morale.  - Role model who leads by example and a good ambassador of our core values  - Mentor and coach engineers and leadership in their career development  - Performance management activities  - Foster a culture of teamwork, self-organization, and continuous improvement through innovative solutions.  - Assist team in finding innovative and creative ways of solving problems.  - Provide foresight and direction to engineering teams.  - Plan and manage budgets.  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.