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Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are You are a talented, motivated, and experienced Senior Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization. In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:   - Develop and maintain automation tests and test cases and contribute to continuous delivery - Participate in both manual and automated testing efforts - Execute all flavors of testing, including but not limited to functional, API, integration and end-to-end - Actively participates in requirements and design reviews, release readiness reviews and other inspections. - Coach engineering teams to set appropriate quality goals and acceptance criteria - Help with debugging and root cause analysis of defects and tracking them in Jira - Coordinate with business stakeholders and escalate issues as needed. - Provide ongoing process improvement and efficiency metrics for the department. - Be adaptable enough to work on whatever is necessary to finish tasks
Category
Engineering
ID
2021-1746
Job Locations US-Remote
Who you are You are a talented, motivated Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing Live Services Engineering team. You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization. In this role you will wear many hats but your skills will be especially essential in the following:   - Develop new automation tests and contribute to continuous delivery. - Develop and maintain a current and thorough understanding of existing system design, architecture, and business logic. - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model. - Provide project management with software testing effort estimates for project planning and scheduling purposes. - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements. - Report all defects discovered using defined defect reporting processes. - Actively participates in requirements and design reviews, release readiness reviews and other inspections. - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution. - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring. - Prioritize and delegate projects and tasks as needed. - Coordinate with business stakeholders and escalate issues as needed. - Provide ongoing process improvement and efficiency metrics for the department. Be adaptable enough to work on whatever is necessary to finish tasks
Category
Engineering
ID
2021-1745
Job Locations AU-Melbourne
Who you are The Regional Sales Manager is responsible for driving participation in the VP programmes by working collaboratively with the Global Sales Team to ensure that sales targets are achieved. This role sits within the New Business Development team and the ideal candidate is responsible for securing new logos and revenue, predominately with Medium to Enterprise sized businesses.     In the role of Regional Sales Manager you will wear many hats and your attention will be crucial in the following areas: New Business Development - Establish a wide-reaching network of new logo opportunities. - Implement strategies to secure short and long term revenue streams. - Work independently with a hunter mentality to secure meetings with potential new clients – both inbound leads and outbound approach - Meet with the decision makers within the SME market, spending approximately 70% of your time out of the office and 30% in the office (under normal circumstances). - Hold consultative, non-transactional meetings (face to face and video conference) with prospects across Australia and New Zealand. - Represent VP at exhibitions and networking events. - Manage a sales pipeline, progressing prospects from lead to close. - Strong focus on maintaining high conversion rates and thorough qualification of prospects. - Regularly and proactively seek 360-degree feedback from peers, clients and leadership to ensure excellence in role. - Maintain a strong knowledge of the Corporate Health & Wellbeing industry to enable consultative/collaborative and powerful client relationships. General Administration / Operations - Commitment to accurate CRM usage and reporting. - Role model a commitment to remaining completely up to date with all internal processes and policies. - Weekly personal forecasting.
Category
Sales
ID
2021-1744
Job Locations UK
Who you are This position will be based in the UK and will report to the Senior Director, Client Success, Virgin Pulse.   The Wellness Program Manager will work with Virgin Pulse, and Dell Technologies in the design and delivery of a comprehensive approach to improving team member health & wellness. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good.  Limited travel may be required as deemed safe by local jurisdictions.   The Wellness Program Manager will lead all efforts as it relates to Virgin Pulse (products and services). This will include, but is not limited to, supporting a team of Virgin Pulse Wellness Coordinator(s). The Wellness Program Manager will work with Dell extended Virgin Pulse team to create, organize, market and implement virtual and onsite wellness programs that address the health needs of the team member population. They will play a key role in the implementation of engagement strategies in the Virgin Pulse platform for Dell’s global population. Additionally, the Wellness Program Manager will work closely with country/region based stakeholders, wellness committees/departments and wellness champions to create integrated programming designed to support a culture of health, improving the awareness of health issues as well as creating opportunities for Dell’s team members to engage in healthy activities. This individual will be qualified and have the resources to answer all the questions about Virgin Pulse and its partner programs and services that Dell Technologies has implemented.    In this role you will wear many hats but your skills will be especially essential in the following:   - Support a team of Wellness Coordinator(s) - Serve as part of the team implementing engagement strategies in Dell’s Virgin Pulse platform - Partner with the Dell wellness team in the evolvement of Dell’s Global Wellness Champion Network and regional wellness committees - Support launch/renewal planning as necessary - Identify opportunities to integrate wellness into Dell’s culture - Monitor, evaluate and respond to program measurements, including operations and quality, to drive continuous quality improvement initiatives and goals - Engage Dell leadership to support a culture of wellness - Collaborate with Dell and Virgin Pulse account leadership, to drive engagement in healthy activities for non-US population. - Partner with Dell and Virgin Pulse to Create, coordinate and implement wellness strategy and initiatives for non-US population - Develop and leverage partnerships with other vendors and internal/external committees. - Utilize operational metrics to define, track and report on program activities, participation and results - Facilitate ongoing Dell committee/group/network meetings - Manage trending feedback from Dell contacts - Participate in ongoing client discussions
Category
Client Success
ID
2021-1742
Job Locations US-NC-Charlotte
Who you are You are a dedicated, passionate Health Coach who has the ability and fortitude to help support our client’s effort to promote and facilitate a healthier employee culture. You will offer coaching sessions designed to create a supportive environment for employees engaging in other lifestyle related health improvement areas.  This person will provide education on health matters, accountability to established goals, and direct the employees to the appropriate resources for health concerns outside of their scope of knowledge.     In the role of Onsite Health Coach you will, with the support of Virgin Pulse and client input, create, organize, market and implement onsite educational opportunities to address the health needs of the employee population. You will also promote and motivate consumers to enroll in online and telephonic programs, customer-specific programs and other activities as identified. Additionally, you should be qualified and have the resources to answer all the questions about Virgin Pulse, our products, and the client-specific incentive design.    In this role you will wear many hats but your skills will be especially essential in the following:   - Conducting individual and group coaching sessions that create a comfortable and confidential environment for consumers - Possessing a coaching style that supports consumer-driven goal setting and change - Being preventative-care minded and empathetic - Motivated with a demonstrated results orientation and ability to execute on goals - Possessing high energy and Enjoys a challenge - Willing to hold people accountable - Excellent communication skills and interpersonal relationship management skills (both verbal and written) - Personally demonstrate healthy behaviors in your life - Having strong presentation skills and comfortable presenting to small, medium, and large groups - Having knowledge of a wide variety of health concerns and approaches to drive towards change and positive outcomes - You are comfortable working with a diverse consumer population - Have strong organizational skills with a high level of attention to detail - You are Continuous Quality Improvement driven and works to streamline processes, procedures and programs. - Ability to multi-task with a high level of organization - Respectful of and use of an evidence-based approach while customizing the plan to the needs of the individual consumer
Category
Client Success
ID
2021-1741
Job Locations US-Remote
Who you are Hiring is the most important thing a growing business needs to do well. We look for engineers who have following the three attributes: they are technical, versatile, and data driven. Since each engineering team operates with a high degree of autonomy, the work to deliver software involves many functions from sprint to sprint with a model of "build it, run it". As we hire, we are looking forengineers who are good communicators and can do more than just writing code. Versatility and making decision based on data are important attributes of working in engineering.   In this role you will wear many hats but your skills will be especially essential in the following:   - Design, code, and test new platform components, features, and enhancements for our platform - Collaborate with agile cross-functional teams to define, design, and ship new features - Triage, analyze and improve app performance in production - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work - Unit-test code for robustness, including edge cases, usability, and general reliability - Monitor platform performance tools in production and raise awareness to team
Category
Engineering
ID
2021-1739
Job Locations BA-Tuzla
Who you are In this role you will wear many hats but your skills will be especially essential in the following:   - Maintain server infrastructure according to security and uptime standards. - Maintain network infrastructure, including WAN links, VPNs, and LAN/WLAN. - Track all changes and work through tickets and document steps followed. - Provide first point of escalation support for Corporate Service Desk team. - Deploy OS and 3rd party patches to remediate vulnerabilities. - Maintain systems integrations and data syncing tools and processes. - Assist security teams with information requests to support audits and questionnaires. - Support cyber security investigations. - Maintain automation workflows and scheduled scripts. - Configure and maintain SSO applications for cloud applications. - Research and implement new technologies and services. - Continually evaluate systems to identify and implement improvement projects and tasks. - Open and manage support tickets with vendors. - Participate in roadmap projects to support company-wide initiatives.
Category
Compliance/Security
ID
2021-1737
Job Locations US-RI-Providence | US-MN-Minneapolis | US-Remote
Who you are You are an experienced "Reporting and Visualization" Data Analyst who will be able to hit the ground running to support the organization’s efforts to maintain leadership in the employee health engagement SaaS industry. This role will be responsible for accessing and building datasets, designing, building, and delivering our advanced client-facing reporting and visualization needs for our advanced client-facing reporting. The incumbent will be able to interpret findings, clearly communicate results, and make recommendations to stakeholders. We are looking for someone who is self-directed and thrives working in a fast-paced, collaborative environment, in which expectations are high for both the quality and speed of work. A successful candidate will have a hunger for continuous learning, development of new skills on the job as well as the willingness to jump in on any project to support the team.   In this role you will wear many hats but your skills will be especially essential in the following:     **Experience in SQL and R is required for this role. Please only apply if you meet these criteria. - Develop and maintain complex R reporting processes critical to the business. This includes data calculation, visualization, and automation - Write SQL programs to access, clean, and transform required data prior to analysis and reporting - Gather requirements and serve as data expert with client success team. Take front-end needs and translate them into achievable technical tasks - Develop data visualizations to provide insights with more impact, specifically with relation to book of business outcomes reporting and client specific projects - Conduct ad-hoc analysis as required to support internal stakeholders in Client Success, Sales, and Marketing - Collaborate with other internal analytics and client reporting team members to ensure appropriate data is analyzed and that results are provided in a format consistent with standard and customized client reporting services - Troubleshoot and perform data audits to ensure and improve data integrity; investigate and resolve data discrepancies
Category
Insights
ID
2021-1736
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As a Senior Software Engineer at Virgin Pulse, you will work on a scrum team. You bring to the table a base understanding of many modern open-source web technologies and are dedicated to learning more. Each day you will be collaborating with Tech Leads, Product Managers, UX Designers, and other talented Engineers to deliver great solutions on an exponentially growing application.     You'll be working on a platform that serves: - Several million engaged users - 4.000 Clients across 190 countries, including 25% of Fortune 500 companies - 50 billion+ consumer-generated API calls a year In this role you will wear many hats but your skills will be especially essential in the following:   - You are an experienced Senior Engineer that is looking for an opportunity to join a fast-growing company that will challenge you. - You are an experienced Software Engineer that is looking to take the next step in your career. - You are looking to work on an engineering team that takes ownership and supports what they develop. - You are technical, versatile, and data driven. - You are not afraid to embrace new technologies. - You want to work on a team that shares and celebrates victories, learns from losses, operates with a high degree of autonomy, and consistently delivers on what it promises. - You are comfortable with the idea of CI/CD, “Build it, Deploy it, Run It”, and Agile software development. - You are an excellent communicator, not only within your team but within Engineering as a whole. - You want to work for a company that provides ample opportunities for personal and professional growth. - You embrace our company values of being Hungry, Humble, and Smart. What your typical day looks like: - Design, code, and test new platform components, features, and enhancements for our platform - Working with your team, establish best practices on the development, monitoring, and maintenance of technologies. - Collaborate with agile cross-functional teams to define, design, and ship new features - Triage, analyze and improve app performance in production - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work - Unit-test code for robustness, including edge cases, usability, and general reliability - Document procedures for troubleshooting
Category
Engineering
ID
2021-1735
Job Locations BA-Tuzla
Who you are Stream Product BAs report to Stream Directors with the main objective to write and validate product feature requirements and user stories aligned to major product stream projects (initiatives). Product Business Analysts have a natural career development path into Product Management as their skills broaden and deepen within the Product function. Among the BA duties and responsibilities as managed by Stream Directors:   For each project: - Work with the Product Manager to understand project goals, problem framing, major solution design scope decisions and target project timelines - Based on project scope, work with stakeholders to define and validate the requirements needed to execute on intended scope. Consult with Product Manager when trade-offs and/or prioritization is needed. - Work cross-team to collaborate on requirements as needed - Requirements should take into account influence from and impact on existing platform features and configuration settings. - Work with UX Design to create User Stories based on design mockups. - Create detailed documentation of technical User Stories to capture requirements as they map to product project Epics. - Work with Engineering to estimate User Story points so that they can be scheduled in sprints based on capacity. - Provide backlog management, iteration planning, and elaboration of the user stories. - Provide sprint planning with prioritized User Story documentation in time for sprint planning deadlines - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates - Follow our competitors and the industry  - Keep abreast with Agile/Scrum best practices and new trends  
Category
Product Management
ID
2021-1734
Job Locations US-Remote | US-RI-Providence
Who you are Stream Product BAs report to Stream Directors with the main objective to write and validate product feature requirements and user stories aligned to major product stream projects (initiatives). Product Business Analysts have a natural career development path into Product Management as their skills broaden and deepen within the Product function. Among the BA duties and responsibilities as managed by Stream Directors:   For each project: - Work with the Product Manager to understand project goals, problem framing, major solution design scope decisions and target project timelines - Based on project scope, work with stakeholders to define and validate the requirements needed to execute on intended scope. Consult with Product Manager when trade-offs and/or prioritization is needed. - Work cross-team to collaborate on requirements as needed - Requirements should take into account influence from and impact on existing platform features and configuration settings. - Work with UX Design to create User Stories based on design mockups. - Create detailed documentation of technical User Stories to capture requirements as they map to product project Epics. - Work with Engineering to estimate User Story points so that they can be scheduled in sprints based on capacity. - Provide backlog management, iteration planning, and elaboration of the user stories. - Provide sprint planning with prioritized User Story documentation in time for sprint planning deadlines - Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates - Follow our competitors and the industry  - Keep abreast with Agile/Scrum best practices and new trends  
Category
Product Management
ID
2021-1733
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are You are an experienced consultant with 5+ years health plan and payer experience, including extensive knowledge of health insurers and payers; private coverage (group, non-group) and public (Medicaid, Medicare, Military); health care management, delivery, providers and systems; value-based care, population health management, and social determinants of health; benefits navigation, guidance and advocacy.   As Product Strategy Director focused on health plans and payers, you will inform and direct an exciting growth area for Virgin Pulse that includes our Wellbeing, Healthcare and Digital Therapeutic, Benefits Navigation, Concierge and Advocacy products across distributor and public and private health plan markets, in the US and globally.   You are a thought leader with a deep understanding of the health plan and payer ecosystem and technology, and a passionate product advocate relentless about transforming the market. With constant attention to the market and utilizing your extensive knowledge of health plans and payers, you will formulate a vision and make recommendations that drive Virgin Pulse product and service investments, M&A activity, and partnerships.
Category
Product Management
ID
2021-1731
Job Locations US-RI-Providence | US-RI-Providence
Who you are As a mix of producer and editor, you take our video ideas from conception to reality through all aspects of a video production. It is your responsibility to leverage the team from pre-production, production and final delivery, making sure that video content projects are scheduled and run smoothly, adhering to the timeline, budget and creative vision. Additionally, you have a sense of what it takes to connect with people internally and externally, and you have a way of bringing out the best in others by maintaining an inspiring, collaborative, and positive environment.   In this role you will wear many hats but your skills will be especially essential in the following:   - Adobe Creative Suite – Premiere Pro, After Effects and other Mac based editing software. With an emphasis on intermediate-advance After Effects comprehension. - DSLR style video production shooting and editing - Fresh-thinking, with the awareness of online video content and types of videos that are effective - Cloud based workflow and media management
Category
Marketing
ID
2021-1730
Job Locations BA-Tuzla
Who you are You have a proven track record of excellence and can act as a “Development Expert” within a team, and engineering as a whole.  This role will be instrumental in helping make architecture decisions to evolve the platform, mentoring other engineers, and implementing new development tools and standards.   You would enjoy working with other Software Engineers on a platform that does 50 billion+ consumer generated API calls a year and features a real time event streaming pipeline backed by a big data infrastructure and large Cassandra cluster.   In this role you will wear many hats but your skills will be especially essential in the following:   - Spearhead the design, development, and testing new platform components, features, and enhancements.  - Work on a scrum team, collaborating with our Tech Leads, Product Owners and other talented Engineers to deliver great solutions on an exponentially growing application - Triage, investigate, and resolve issues across our platform. - Actively lead from an engineering perspective in sprint ceremonies to help the team design solutions, estimate effort, and effectively plan work. - Act as a development subject-matter expert for engineering as a whole
Category
Engineering
ID
2021-1728
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are   As a result of our strong business growth, this integral role within the leadership team of Virgin Pulse Engineering is available.  The candidate will be a good fit if they align with our organizational focus on customer centric efficiency, long term thinking, and passion for technology.  This specific role focuses on overseeing and giving direction within our DevOps and Site Reliability Engineering (SRE) teams.  This candidate will have a love for cloud technologies, scaling applications, communicating and establishing best practices, leadership, and wanting to be involved in building a world class engineering organization.    Being a skilled technical professional, you have skills in with experience in the Software as a Service (SaaS) sector, your key responsibilities and outcomes will include: - Overseeing the day-to-day operations, within the VP Platform Engineering group, encompassing the delivery of engineering projects, and the maintenance of platform.  Providing project management/directorship to deliver demanding and technically challenging projects on time. - Delivering on 100% SaaS platform uptime guarantee and acting as the highest-level technical escalation contact for the platform infrastructure and applications.  Implementing strategic risk-mitigation, remediation, and opportunity pursuit as required to deal with challenges and opportunities.  - Working closely with Engineering teams to identify opportunities to lower cost of operation. - Implementing engineering initiatives to improve team performance and workflow.  Examples of engineering initiatives include code quality, unit test coverage, source control practice and enforcing uniformity in areas such as security standards and continuous integration process that improve engineering efficiency. - Ensuring that engineering strategies and processes meet business objectives and operational needs with regard to cost, throughput / velocity, quality and delivery targets and which enable the company to win in the market (including the establishment of engineering quality and reliability standards by studying industry benchmarks and customer / business requirements) - Championing both DevOps and Site Reliability Engineering (SRE) culture amongst Engineering. - Thought leadership and expertise in CI/CD best practices and enablement. - Ownership of various aspects of our Disaster Recovery process. - Developing and mentoring the skills and expertise of engineering resources.  Acquiring talent and supporting high morale of the team - Establishing and aligning department objectives and monitoring of ongoing progress and performance - Providing business line reporting to Senior Management as required(i.e. reporting on engineering activities on a regular basis, ensuring accurate and timely reporting of relevant metrics / KPIs, including velocity, budget vs. actual spend, etc.) - Working with the senior management team regarding which engineering projects are the highest priorities against the business targets and which can be executed with the available resource.  Ensuring the engineering group meets budget and other financial objectives.  - Ensuring effective communication between staff under management and other departments to facilitate exchange of information and implement change and improvements - Establishing and maintaining operational relationships with all functions in Engineering, as well as international counterparts. Acting as the representative of engineering team for communicating with – and supporting – external stakeholders, including GC Sales / marketing, key clients, third party vendors, information security and compliance, and with other VP departments.
Category
Engineering
ID
2021-1727
Job Locations US-MN-Minneapolis | US-RI-Providence | US-Remote
Who you are You are passionate about improving people’s wellbeing. You are humble so you are “team-first” and bring in other’s opinions, but courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and how to engage and inspire others to do their own best work.   Virgin Pulse is growing and seeking to hire Engagement Guides in Minneapolis, MNand remote locations. The twoweeks of training will occur remotely and require a commitment to 40 hours for weeks 1 and 2. Guides must maintain a reliable internet speed and meet the requirement of at least 10 Mbps upload speed and 20 Mbps download speed. How do we schedule?  - Guides choose their preferred schedule using a set of scheduling guidelines. Working hours must be within our business hours of operations. - Business hours of operations (CST): M-Th 7a-8pm, Friday 7a-6pm - Each guide is required to work one evening per week - Your ‘preferred’ schedule is reviewed and approved two months in advance to set your working hours. Your commitment to the number of working hours is consistent week over week. In this role you will wear many hats but your skills will be especially essential in the following:   - The majority of this role will involve unscheduled outbound phone interaction with participants. - Virgin Pulse Engagement Guides drive participation in Virgin Pulse programs with an emphasis on Health Coaching, an offering that supports meaningful change to meet the participant’s goals and interests by: - Utilizing powerful behavior change techniques to uncover individuals needs, goals and interests - Serving in a concierge-like capacity to provide personalized recommendations - The Guide role requires interaction with multiple technology systems. - Guides will be qualified and utilize the resources available to answer questions about Virgin Pulse Health Coaching, our products, and the employer’s-specific incentive design, benefits and programs. - Guides aim to maintain quality and productivity benchmarks to ensure goals are being met as part of the responsibilities of this role. - Guides may flex to support participant engagement based on business need. As an overall part of the Live Services Team our Guides may cross train to support participant engagement based on business need. They are knowledgeable and know how to promote and motivate participants to enroll in online Virgin Pulse programs. Outside of Next Step Consult conversations, we leverage our Guide’s knowledge, experience, and feedback through their participation in piloting new initiatives and other projects as needed. As such, being open and curious are strong indicators of success in the role. Please note: In order to set you on a great career path, w/in Virgin Pulse, Engagement Guides commit to maintaining their title and role responsibilities for at least 9 months upon hire. After 9 months, Guides are eligible to apply for other roles within Virgin Pulse. 
Category
Live Services
ID
2021-1725
Job Locations US-RI-Providence | US-Remote
Who you are You are an experienced manager of people, projects, data systems, and analytics / BI tools.  You absolutely love what you do and you have fun doing it.  You’re able to take a vision and turn it into reality through your high level of organization, project management, team building, and communication skills.  You rise to challenges and enjoy a fast pace.   In this role you will wear many hats but your skills will be especially essential in the following:   - Strong communication – able to speak in deep technical terms with your teams as well as interact and communicate with non-technical people in a way they can understand. - Technical database technical knowledge – capable to teach and lead experienced data engineers when they get stuck on something. Able to provide guidance on technical solutions. - Planning, Vision, and Action – Able to think tactically to get urgent priorities done, but also strategically to progress the teams to be more productive and efficient. - Creative and Innovative – A mindset of continuous improvement and new ideas. - A role model and good ambassador for our core values and can lead by example, setting expectations and context. Integrity is not just fundamental to our business, it is core to our mission.
Category
Engineering
ID
2021-1721
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are Hiring is the most important thing a growing business needs to do well. We look for engineers who have following the three attributes: they are technical, versatile, and data driven.  Since each engineering team operates with a high degree of autonomy, the work to deliver software involves many functions from sprint to sprint with a model of "build it, run it". As we hire, we are looking for engineers who are good communicators and can do more than just writing code. Versatility and making decision based on data are important attributes of working in engineering.    In this role you will wear many hats but your skills will be especially essential in the following:   - Design, code, and test new platform components, features, and enhancements for our native mobile platforms (Swift) - Collaborate with agile cross-functional teams to define, design, and ship new features - Triage, analyze and improve app performance in production - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work - Unit-test code for robustness, including edge cases, usability, and general reliability Monitor platform performance tools in production and raise awareness to team
Category
Engineering
ID
2021-1720
Job Locations US-Remote | US-MN-Minneapolis
Who you are You are passionate about improving people’s wellbeing. You are humble so you are “team-first” and bring in other’s opinions, but courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and how to engage and inspire others to do their own best work.   In this role you will wear many hats but your skills will be especially essential in the following:   - Strategic owner of DTx Coaching service strategy - Accountable for the delivery and performance of DTx coaching service - Develop and drive strategies to address key performance indicators - Monitor current staffing levels and partner with Operations to plan future staffing needs - Focus on continuous optimization of coaching efficiency while balancing the workload of coaches - Partner with Operations on ongoing refinement of dashboard to maximize staff resources and deliver outcomes - People management of assigned team of Coach Team Managers - 1:1s with team members, on average 1x per week - Hold individuals accountable to job expectations, celebrate wins, provide regular feedback and don’t shy away from discussing challenges - Individual team member development plans - Performance reviews and performance plans, as needed - Talent planning - Hiring, interviewing and onboarding of Coach Team Managers - Team Management of assigned Coach Team Managers - Morale - Accountable for your team’s morale and strategies to address - Conduct culture building activities as appropriate - Lead regular team breakouts/meetings - Manage the communication flow between senior leadership and Coach Team Managers, ensuring that your team is up to date with relevant information and context. - Represent and Advocate for your Team - Roll up concerns to Directors, bringing clear proposed strategies to address concerns - Represent needs of your team in leadership meetings - Administrative Team Management - Manage Flexible PTO for your team - Oversee management of FTE and timecards for Coach Managers’ teams - Responsible for ensuring your team workload is managed as new modalities are rolled out - Ensure high quality calls and messaging for your indirect team - Assess and rollup quality trends for your indirect team on regular basis - Attend Quality huddles for your service area - Develop and execute strategies to address any quality related trends for your services in partnership with Coach Team Managers and other Strategic Managers - Support quality reviews with Coach Team Managers as needed - Partner and stakeholder to other functional areas of Live Services and departments within Virgin Pulse - Escalate any training needs for team and partner with training team as needed - Minimal support of new hire and team trainings, as needed - Partner with Operations and Product on role out of new modalities and product offerings to improve the efficiency and effectiveness of health coaching product - Represent Live Services and Virgin Pulse leadership to internal and external stakeholders - Support strategic direction and decisions of Live Services and Virgin Pulse leadership to the team - Coach 3% of time, including supporting and devising a plan around difficult members when coach does not feel comfortable - Support Live Services projects as related to role as assigned
Category
Live Services
ID
2021-1719
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are   Do you aspire to make an impact on people? Solutions Consultants (SCs) sit at the intersection of sales and product, acting as a trusted advisor to customers and prospects (buyers) by solving the problems their employees face daily. In the process, they influence the lives of millions of people each year, helping change their lifestyles (for the better) one habit at a time.   How would you like to influence (almost) every meaningful dollar that flows through the business? Because they support both new and existing business sales, Solutions Consultants are in a unique position to strategize with buyers to develop the best programs to support their employees. In the process, they drive revenue and influence the product roadmap with the insights they have learned.   Are you the person that people look to when they need answers? Do you thrive in the details? As a member of team, you will work closely with Sales Directors to help make sure that the i’s are dotted, the t’s are crossed, and that the strategy presented puts the buyer in position to solve their problems and improve the lives of employees in the process.   If you answered ‘Yes’ to the above questions, here is an idea of what it takes to become a member of the team: - Embrace the Virgin Pulse Ecosystem - Work with the SCs and Sales Enablement Teams to become an expert on: - Each of Virgin Pulse’s product offerings - The vast partners ecosystem - Ongoing education to help ensure that the latest and greatest information is always available - Learn About the Buyer and the Problems They Need to Solve - Lead Discovery meetings to obtain an in-depth understanding of the buyer’s: - Priorities & Problems - Existing Program(s) - Timelines - Measures of success. - Evaluate each opportunity and prescribe the product(s) that empower people to live more full lives. - Work with the Sales Directors to Educate the Buyer on How Virgin Pulse Solves Their Problems - Work hand in hand with the Sales Directors to develop a plan for how to best help the Buyer and win the business. - Develop and deliver product demonstrations tailored to address the priorities and problems of the buyer. - Highlight the value the buyer will receive as a result of partnering with Virgin Pulse. - Keep up-to-date on relevant competitors, how to sell against them, and industry trends. - Deliver a white glove user experience by administering and managing the trial experience. - Research and identify answers to buyer’s questions. - While most of this is done online today, when the world returns to normal, these meetings will be done in person and require travel Engage Teammates (Experts) on Behalf of the Buyer - - - Engage with peers (across teams) on technical matters to: - Comprehend how to solve a challenge - Provide thorough answers to questions or concerns - Anticipate potential challenges and work with colleagues to address them before they become an issue. - Deliver a successful client experience by documenting and sharing requirements to the Client Implementation & Client Success teams. - Grow the Relationship - Work with Client Success to identify ways to enhance/grow the programs and offerings customers offer to their employees while driving revenue for the business. - Innovate - Drive the product roadmap based on feedback from the market. - Work closely with members of the SC Team to analyze experiences, share feedback, and drive towards excellence. - Share feedback on how the market reacts to messaging with Product Marketing and Enablement to ensure that Virgin Pulse is always presenting the best version of itself
Category
Sales
ID
2021-1717