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Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are You’re a People pro: You know our employees are our customers, and your priority is getting it right for them. You’re a responsive, proactive and empathetic partner; when questions are asked or problems pop up, you find the answers and lead the resolution. You prioritize data integrity and systems optimization and have the experience and motivation to help our entire People team to understand and support our systems, with best practices always front of mind. You don’t take problems at face value – you dig in and involve all the relevant parties, making sure you’re recommending the absolute best solutions for our business and our colleagues. Technology is your secret power – you live in systems and apps, you could write a book on Excel, creating and running relevant reports and providing analysis is like breathing to you, and making sure it’s all accurate is your passion!   In this role you will take on many tasks but your skills will be especially essential in the following:   - As a systems subject matter expert, support the administration, configuration, optimization, and maintenance of ADP Workforce Now, including testing, training, upgrading, developing, and building new and better processes; including the integration with other People Team and company systems. - Identify, institutionalize and drive process for accurate and timely reporting of all data, transactional audit and improved use of technology for efficiencies. Collaborate with payroll, benefits and compensation team to ensure a cohesive results oriented team. - -Oversight and administration of all -People Team Systems and applications including implementations, upgrades, testing and system changes as needed by building project plans, ensuring adherence to project schedules, maintain system orientation, and working effectively to set technology priorities and conduct long term strategic planning. Document processes, policies, and results. - Identify and implement best practices to improve efficiencies and reconciliation processes for all provider services - Work with Business Partners and serve as technical point of contact to assist with ensuring data integrity, testing of system changes, report writing, and analyzing data flows for process improvement opportunities and to identify other service needs including reporting, training, audits, business process enhancements and follow up on open issues. - Provide production support, including researching and resolving HRIS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet business needs and requirements - Support the selection, use, and administration of all systems that support the People Team. - Recommend system improvements that provide technology advancement, automation, and value which align with the company’s goals and culture - Provide training support for cross functional system end users - Regularly review data. Coordinate needed corrective action with relevant stakeholders to ensure integrity of systems and processes - Identify and assess system or process issues using standard procedures and make sound decisions regarding resolution. Elevate unresolved issues to appropriate support team - Responsible for auditing and processing of data interface files and initiating first level root cause analysis for any data file issues - Manage system security, user access, and permissions - Manage ad hoc reporting. Prepare statistical summaries and special reports involving demographic, employment, compensation, performance, payroll, and other employee data - Provide customer service to internal and external customers (i.e., payroll team, finance department, benefits administrators, security and information technology team, vendors, etc.) to ensure consistent processes and a high level of data accuracy and compliance. - Assist with data entry, audits, and special projects as necessary - Partner on all People team initiatives
Category
Human Resources
ID
2021-1669
Job Locations US-MN-Minneapolis | US-Remote
Who you are You are a capable, proactive, client-facing professional who has exceptional communication skills as well as outstanding execution and project management skills.  You have the competence to successfully maintain and build client relationships; both old and new.     Attributes you regularly demonstrate include:  - You thrive in a fast-paced, entrepreneurial environment  - You are passionate about improving health and well-being  - You value collaboration and teamwork  - You are committed to client satisfaction and delight  - Self-motivated with a positive attitude  - Take pride in being accountable and proactive  - A creative and innovative professional, you are great at solving problems  - You like to wear multiple hats to drive performance results  - You always work with a sense of urgency with competing priorities and demands    Meet the team Virgin Pulse’s Client Solutions Associates are a key part of our Client Success team.  They support our employer portfolio focused on both key and mid-market clients. The Account Associates work with the Client Success team to support overall client management including new and renewal implementations, customer service coordination, issue resolution, root cause analysis, reporting, incentive rewards tracking and ongoing client requests.     A day in the life of a Virgin Pulse Account Associate includes a number of elements that are sure to keep you engaged while also allowing you to wear many hats to keep you interested and always learning.   - Partner with the Senior Account Executives and Account Executives to support the day-to-day execution of a group of portfolio clients Coordinate the delivery, tracking and monitoring of client program requirements  - Support customer service delivery by resolving client-specific consumer tickets, training agents and completing documentation  - Proactively monitor and ensure satisfactory resolution of client technical support issues  - Build relationships with cross-functional teams (Operations, Software Development, Communications, Product, Data Science, and Clinical) to troubleshoot issues and to support the delivery of client promises  - Develop presentations, reports, project tracking tools and account plans to support client meetings and dashboard reports  - Escalate issues internally when appropriate 
Category
Client Success
ID
2021-1667
Job Locations BA-Tuzla | BA-Sarajevo
Who you are You are a talented, motivated Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization. In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:     - Develop new automation tests and contribute to continuous delivery - Develop and maintain a current and thorough understanding of existing system design, architecture, and business logic. - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model. - Provide project management with software testing effort estimates for project planning and scheduling purposes. - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements. - Report all defects discovered using defined defect reporting processes. - Actively participates in requirements and design reviews, release readiness reviews and other inspections. - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution. - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring. - Prioritize and delegate projects and tasks as needed. - Coordinate with business stakeholders and escalate issues as needed. - Provide ongoing process improvement and efficiency metrics for the department. - Be adaptable enough to work on whatever is necessary to finish tasks  
Category
Engineering
ID
2021-1665
Job Locations US-RI-Providence
Who you are A knowledgeable, junior level network support associate, you will work under general direction to help us manage our organization’s IT related support requests via the Corporate Systems help desk.  In this role you will support the office infrastructure and corporate users, including local and remote employees, printers, servers, user hardware and other technology used within the organization. You will know best how to apply your skills to provide 1st through 3rd level support to all end users based in our office as well as remotely.  Possessing solid attention to details, you will ensure documentation, hardware and software assets are maintained properly and accurately.  You will also assist in providing support to clients and members who may be involved in special projects to improve our network and infrastructure.     In the role of Corporate Systems Analyst you will wear many hats though your talents will be crucial in the following areas: - Ensure secure configuration of all user machines and systems to make sure OS and Anti-Virus patching is up to date. - Respond promptly to support requests and maintain the 4 hour response and 24 hour fix / escalation SLA. - Provide first level support to corporate users via phone and email to diagnose and resolve issues; escalating to senior team members proactively where required to ensure efficient closure of tickets. - Assist in management of file transfer platform, creating and testing new connections, perform updates and changes to existing connections, review automation rules and workflows to aid in issue resolution. - Assist in maintenance of Active Directory and related accounts and services, including mail and file services through standard tools to ensure settings and accounts created / removed in a timely fashion. - Create process and user documentation relating to laptop / PC setup and review configurations before delivery to user, ensuring issues are fed back and corrected before deployment. - Proactively recommend hardware and software solutions and plan replacement processes. - Assist in the procurement of hardware and software and manage configuration and deployment throughout the organization. - Track licensing statistics and manages IT asset list, ensuring all records are kept up to date. Help to maintain software licensing requirements. - Assist in the maintenance and management of at stable and secure internal network. - Support user training and the optimization of the IT infrastructure to improve business productivity. - Delivery of assigned projects within a timely manner. - Test applications and systems to ensure functionality before production deployment. - Assist with special projects as requested.
Category
Compliance/Security
ID
2021-1664
Job Locations BA-Tuzla
Who you are A knowledgeable, junior level network support associate, you will work under general direction to help us manage our organization’s IT related support requests via the Corporate Systems help desk.  In this role you will support the office infrastructure and corporate users, including local and remote employees, printers, servers, user hardware and other technology used within the organization. You will know best how to apply your skills to provide 1st through 3rd level support to all end users based in our office as well as remotely.  Possessing solid attention to details, you will ensure documentation, hardware and software assets are maintained properly and accurately.  You will also assist in providing support to clients and members who may be involved in special projects to improve our network and infrastructure.     In the role of Corporate Systems Analyst you will wear many hats though your talents will be crucial in the following areas: - Ensure secure configuration of all user machines and systems to make sure OS and Anti-Virus patching is up to date. - Respond promptly to support requests and maintain the 4 hour response and 24 hour fix / escalation SLA. - Provide first level support to corporate users via phone and email to diagnose and resolve issues; escalating to senior team members proactively where required to ensure efficient closure of tickets. - Assist in management of file transfer platform, creating and testing new connections, perform updates and changes to existing connections, review automation rules and workflows to aid in issue resolution. - Assist in maintenance of Active Directory and related accounts and services, including mail and file services through standard tools to ensure settings and accounts created / removed in a timely fashion. - Create process and user documentation relating to laptop / PC setup and review configurations before delivery to user, ensuring issues are fed back and corrected before deployment. - Proactively recommend hardware and software solutions and plan replacement processes. - Assist in the procurement of hardware and software and manage configuration and deployment throughout the organization. - Track licensing statistics and manages IT asset list, ensuring all records are kept up to date. Help to maintain software licensing requirements. - Assist in the maintenance and management of at stable and secure internal network. - Support user training and the optimization of the IT infrastructure to improve business productivity. - Delivery of assigned projects within a timely manner. - Test applications and systems to ensure functionality before production deployment. - Assist with special projects as requested.
Category
Compliance/Security
ID
2021-1663
Job Locations US-Remote | US-RI-Providence
Who you are   This is a four month temporary Non-Exempt position that is NOT eligible for benefits.    As Virgin Pulse’s ABM (Account-Based Marketing) Specialist, you will be responsible for supporting a wide variety of marketing campaign tactics to support pipeline growth across several ABM Programs with the end goal of helping employers empower their employees to change their lives … for good!   These tactics will include: - Account research - Intent monitoring - Contact acquisition - Campaign execution (landing pages, emails, digital advertising, intent monitoring) - Quality assurance (QA) - Maintenance - Reporting Responsibilities On a day to day basis, you will: - Assist in the technical conceptualization and execution of ABM campaigns. - Create emails, landing pages, forms, ads, segments, and reports. - Follow existing, and document evolving, ABM best practices and playbooks - Curate, validate, standardize, cleanse and upload/orchestrate contact lists - Train other marketing and sales partners how to leverage various ABM content, campaigns, and technologies. Organizational Partnership You will partner with colleagues across: - Marketing, including demand generation, creative, product marketing, field marketing, and operations - Business Development, including SDRs - Sales - Revenue operations - Customer success Technologies Supporting the Role You should be familiar with technologies such as: - Marketing Automation Platform, HubSpot preferred - Salesforce - Intent Monitoring - LinkedIn - Google AdWords - HTML editor Success Metrics You will be reporting weekly progress against goals related to: - Pipeline generation - Landing page engagement - Email deliverability and response - Contact acquisition
Category
Marketing
ID
2021-1662
Job Locations US-Remote | US-RI-Providence | US-Remote
Who you are You offer strength in production-ready code in Java or Kotlin using strong analytical skills. We value the desire and ability to learn quickly but familiarity with Angular and the AWS ecosystem would be a plus. Excellent problem-solving abilities, strong communication skills, and the desire and ability to self-start and time-manage in a fast-paced environment will set you up for success in our team.   In this role you will wear many hats but your skills will be especially essential in the following:   - Delivering production ready code in Java and Kotlin - Design, develop and deploy backend services with focus on high availability, low latency and scalability - Monitor, test, and continuously optimize your designs - Provide technical leadership and coaching to the more junior team members to enable them to build better software - Master our development process, culture and code base, then think of ways to improve it and implement within our team - Take operational responsibility for the services that are owned by your team, potentially including taking part in off hour calls with systems support team
Category
Engineering
ID
2021-1661
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are Do you have a background, experience or pure passion for health and wellness? Do you get excited about learning how things are set up on the back end without being in development and be able to interact with clients? Looking for a Client Operations Specialist on the Configuration Team that is highly motivated and responsible for understanding our best practice models on program design and for the back end set up and game configuration for each of our sponsors by working with Client Success Managers to determine the needs for each client. This role will be responsible for investigating and resolving issues reported by our internal and external clients’ relevant offerings, plus the ability to update content areas for each sponsor set up. Collaborates closely with the Client Success Managers on their accounts to support each client through the client lifecycle.    In this role you will wear many hats but your skills will be especially essential in the following:   - Maintains a strong working knowledge of all aspects of all Virgin Pulse programs. - Handles the back-end set up and configuration for clients that are making a change to their program. - Works with Client Success Managers to determine the best set up for each client. - Provides support to Client Success Managers for all applications.  - Reviews client inquiries and research responses to issues while identifying when an item must be escalated.  - Responds to and resolves routine requests and questions.  Seeks assistance from management with questions that are more complex. - Attends promotional events for clients when necessary. - Collaborate with other team members to continually improve processes to become more efficient. - Performs special projects as requested.
Category
Client Operations
ID
2021-1660
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are Do you have a background, experience or pure passion for health and wellness? Do you get excited about analyzing data and problem solving?  Looking for an Integrations Specialist on the Client Operations Team to handle the initial setup, and ongoing maintenance, of data feeds used to manage client eligibility, rewards, and program participation.  Collaborate closely with Client Success team on their accounts to support each client through the client lifecycle.  May travel to customer sites occasionally; less than 5%-10% of the time or 1-2 days per month. In this role you will wear many hats but your skills will be especially essential in the following:   - Maintains a strong working knowledge of all aspects of all Virgin Pulse programs. - Works with Project Management teams to implement new clients onto the Virgin Pulse platform. - Processes and analyzes vendor files coming in, determining and fixing any errors with the data. - Prepares data files being sent to third parties or clients. - Works with Client Success Managers, Clients and Vendors to have file transmission and setup discussions. - Responds to and resolves routine requests and questions.  Seeks assistance from management with questions that are more complex. - Attends promotional events for clients when necessary. - Collaborate with other team members to continually improve processes to become more efficient. - Provides overflow support to Reporting Specialists for basic reporting requests - Performs special projects as requested.
Category
Client Operations
ID
2021-1659
Job Locations BA-Tuzla
Who you are Associate  QA Engineer is familiar with QA processes and feature testing.  Working under the supervision of a more experienced engineer, they are capable of running tests, investigating irregularities, and documenting any issues found. Responsibilities and Duties: - Manually updating existing test cases to fit current product requirements - Investigate and follow up on bugs - Writing test cases with minimal help from more senior engineer - Delving into functionality to investigate suspected issues - Basic knowledge of HTML/CSS - A detail-oriented person who designs, develops, and executes quality assurance testing procedures - Skilled in general day-to-day computer usage (Windows/MacOS)
Category
Technical Operations
ID
2021-1658
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are In the role of Marketing Communications Manager, you will develop and oversee the implementation of communication strategies to successfully drive member engagement in Virgin Pulse programs and services. In support of these strategies, you will create, manage, proofread and deliver communications to members that are aligned to Virgin Pulse business objectives and brand. You will develop an in-depth understanding of Virgin Pulse clients, how they value health and wellness and apply those learnings, along with industry standards and best practices, to meet the individual needs of each client.   In the role of Marketing Communications Manager you will wear many hats and your focus will be crucial in the following: - Working closely with 6-8 clients, you will design and implement marketing communications strategies to drive member engagement. In addition to core client assignments, you will also develop and execute communications for clients across the Virgin Pulse book of business. - Learning and gaining an in-depth understanding of member segments, their needs and key drivers for engagement and achievement. - Writing, designing, developing and proofing member engagement campaigns and content using the Virgin Pulse brand personality with conversational tone that also inspires members to live better every day and promotes long term behavior change. - Providing detailed Quality Assurance of member communications, including proofreading and audience validation to ensure flawless delivery of communications. - Keeping current with new developments in program design, competitive approaches and behavioral change techniques. - Working closely with Client Success teams to ensure that client commitments and expectations are met.
Category
Client Operations
ID
2021-1657
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are You have a background, experience or pure passion for health and wellness.  You are an exceptional content producer. You are a market specialist with lots of energy focus and drive and seek to join our team of specialists to provide clients with  communications by developing and curating fun and engaging online interactive content that engage our members to interact with our member portal and participate in all aspects of our program.   In the role of Communications Specialist you will be responsible for creating, managing and delivering member engagement communications that are aligned to Virgin Pulse business objectives and brand. Develop an in-depth understanding of Virgin Pulse clients, how they value health and wellness and their evaluation to drive participation in the Virgin Pulse program.   In this role you will wear many hats but your skills will be especially essential in the following:   - Learning and gaining an in-depth understanding of member segments, their needs and key drivers for engagement and achievement. - Working with a catalog of standard communications templates, write, design, develop and proof member engagement campaigns and content that helps inspire members to live better every day and promotes long term behavior change. - Creating and curating fun and engaging content for email campaigns, landing pages, videos, quizzes, polls, tips, offline assets, and challenges for our clients to drive member engagement.  - Keeping current with new developments in program design, competitive approaches and behavioral change techniques. - Reporting on results of all emails to determine the success of the campaign.  - Supporting Virgin Pulse onsite client events as needed (post-COVID.) Characteristics you regularly demonstrate: - Exceptional organizational, time management skills and multi-tasking skills. - Excellent interpersonal and written communications skills. - Strong attention to detail, with a focus on delivering high quality, error-free communications to members. - Be an energetic and enthusiastic representative of Virgin Pulse at various onsite client events. - Has a strong sense of pace and urgency to ensure work is completed in the expected timelines. - Ability to build relationships to work effectively with and through others - Required to work cross-functionally within the organization and with external partners. - Strong analytical, problem-solving skills.
Category
Client Operations
ID
2021-1656
Job Locations BA-Tuzla
Who you are You are passionate about improving people’s wellbeing. You are humble so you are “team-first” and bring in other’s opinions, but courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and how to engage and inspire others to do their own best work.   In the role of Live Services Coordinator, you will wear many hats though your talents will be crucial in the following areas: - Partner with Client Success and Client Success Enablement teams within Virgin Pulse - Ensure clear communication of client programs for Live Services team - Perform knowledgebase review and quality assurance - Provide feedback to Client Success team as needed - Support Client Success requests for transitions of care and collaboration with other 3rd parties - Coordinate client specific processes and trainings - Serve as the main point of contact for Live Services team members related to client specifics - Equip Live Services team with client related information and processes via weekly communications or team meetings - Field client specific questions from the Live Services team, partner with Client Success for answers - Maintain and organize client and team member related information - Accountable for Live Services new and terming client processes - Represent Live Services on cross-departmental projects which impact Live Services - Determine feasibility of operational requests - Partner with Live Services to build scalability within the department - In partnership with Live Services Operations, implement process and projects across Live Services - Support Live Services projects as related to role as assigned
Category
Live Services
ID
2021-1655
Job Locations US-GA
Who you are This position will be based in Georgia.  The Onsite Well-being Coordinator will work with Virgin Pulse and the University System of Georgia (USG) to promote holistic well-being to faculty and staff within the institutions. Specific emphasis will be on a holistic approach that includes physical, nutrition, and mental, but health, social engagement, community involvement, financial stability, and the built environment. The Onsite Well-being Coordinator will collaborate with the Virgin Pulse and USG team to develop programs, communications outreach tactics and engagement activities. This individual will advocate Virgin Pulse products and demonstrate the Virgin Pulse mission to change lives for good. About 15% travel will be required to support 27 institutions when safe.   The Onsite Well-being Coordinator will partner with Virgin Pulse and the University System of Georgia to promote a culture of health and well-being that addresses the population's health needs.  Additionally, the Onsite Well-being Coordinator will work closely with the USG Benefits team to create integrated programming designed to improve awareness of health and well-being issues and create opportunities for USG faculty and staff members to engage in healthy activities. This individual will be qualified and have the resources to answer all the questions about Virgin Pulse and our products and questions and/or concerns regarding USG’s additional well-being programs and resources.    In this role you will wear many hats but your skills will be especially essential in the following:  - Identify opportunities to integrate health, social engagement, community involvement, financial stability, and built environment into USG’s culture - Collaborate with both VP and USG Account Leaders to drive engagement in healthy activities - Develop and enhance the well-being champion network and provide leadership, support, and resources to Well-being Liaisons and champions at multiple locations. - Execute against project milestones - Advocate on behalf of USG throughout the Virgin Pulse organization. - Successfully escalate concerns within the applicable organization and help drive issue resolution promptly.  - Create and facilitate virtual and onsite health education programs and events, such as platform education, Lunch and Learns, workshops, and other programs. - Utilization of operational metrics to define, track and report on program activities, participation, results, and collect well-being liaison campus activity report. - Support implementation of onsite health promotion programs including health screenings, flu shots, and others across USG’s multiple locations - Utilize vendor resources, where applicable, to meet program objectives and support members. - Attendance at health events as requested, - Perform other related duties as assigned, including coordination of well-being liaison and champion committee meetings, support with hosting events - Operate by USG approval timeline
Category
Client Success
ID
2021-1653
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are We have a remarkable opportunity for a Product Manager to join the fast-growing Product Team at Virgin Pulse. Our purpose at Virgin Pulse is to change lives for good. We create software products across web and mobile devices that help people become healthier, happier, and more productive.    Our work spans IOS, Android, Web apps, wearable and connected devices, and reaches 2 million + users across 20 languages, for their everyday engagement, behavior change, and success.  You will join a fast-growing team Product team that includes product managers, user researchers, UX designers, and content strategists, in an exciting agile, innovative, and collaborative environment.    As a Product Manager, you'll work closely with a highly dynamic, fast-paced, and growing team and passionate team of Product Managers, UX Designers (UX), Content Strategists, Researchers, Engineering Managers, and Tech Leads to shape a cohesive, creative, and innovative vision that business customers and end users find to be useful, easy-to-use, and delightful. You enjoy both the upstream part of the process--figuring out the "right product" or enhancement, and the "done right" part of how best to bring it to life for maximum lift and impact.    You'll build relationships with other departments including product marketing, member services, customer success, and sales. You'll develop product requirements and roadmaps, incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality.       **Candidates must be authorized to work in the United States.   
Category
Product Management
ID
2021-1647
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As a Product Manager for Virgin Pulse, you will manage the entire product life cycle for your feature lane. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality. You act as the CEO for your lane and demonstrate leadership through ability to partner with and influence multiple internal resource groups. To better understand requirements and dependencies you work with stakeholders across the business (including, but not limited to engineering, user experience & design, product marketing, client success, and legal). You drive product strategy through a deep understanding of business needs, maintaining a prioritized backlog with near-term deliverables and longer-term vision.   Possessing an insatiable curiosity and desire to solve user problems, you advocate for your feature roadmap with an eye towards user empathy. You serve as the evangelist for your feature lane, communicating the roadmap vision to stakeholders. You also share this vision with your scrum team, rallying engineers to develop with business needs in mind.   **Candidates must be authorized to work in the United States.    Meet the Team. Our product managers enjoy working with lots of inputs and constraints:  product and UX vision, use cases, go to market timing, and development budget.  They also have a passion for creating winning products, can own the process of product delivery, and can work well within a close-knit product delivery team.    
Category
Product Management
ID
2021-1646
Job Locations US-OH-Dayton
Who you are This position supports the well-being program of employees and covered spouses within the OBC member jurisdictions (the OBC Pool) and will be based in/around Dayton, OH. The Wellness Coordinator will work with OBC Wellness Committee members and the CSM, promoting well-being among the eligible employees and their covered spouses within the OBC Pool. The Wellness Coordinator will collaborate with the OBC Wellness Committee to develop programs, communications outreach tactics and engagement activities. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good.   This position will be based out of the Coordinators home.  This position requires regular daytime travel to each of the OBC Pool member jurisdictions.  Travel time involved will be dependent on the home location of the Coordinator as the starting point but may include distance of a 1-hour commute.  Member jurisdictions are within the greater-Dayton and greater-Cincinnati, OH area.  There is no overnight travel expected.   Who is the OBC Pool? The Ohio Benefits Cooperative (OBC) is a not-for-profit partnership of government and public entities throughout Ohio that have pooled resources to help control rapidly escalating benefit costs.  Among other offerings, the OBC provides group medical for members’ eligible employees and their families.  Membership in the OBC may consist of municipalities, counties, townships, special districts and school districts.  The OBC philosophy of “strength in numbers” has resulted in a stable, comprehensive and affordable benefit package that comes with an established benefit cooperative.     The OBC Pool is a subset of the larger OBC.  This Pool is a combination of member groups pooled together for their health and wellness needs (including their medical and wellness program).  The Wellness program in place is included in the benefit for all OBC Pool members.  As of April 2021, there are 12 member groups in the OBC Pool, with an average of 1000 covered employees.  Both covered employees and their covered spouses are eligible for the wellness program.   Essential Job Functions: The Wellness Coordinator will partner with OBC Pool to promote a culture of health that address the health needs of OBC Pool’s population.  Additionally, the Wellness Coordinator will work closely with OBC Wellness Committee members to create integrated programming designed to improve awareness of health issues as well as create opportunities for OBC members’ employees and covered spouses to engage in healthy activities. This individual will be qualified and have the resources to answer all the questions about Virgin Pulse and our products as well as questions and/or concerns regarding our well-being programs, benefits, and resources.  Additionally, this position will support efforts to build out tools, resources and training which lend themselves to “onsite” including but not limited to Wellness Champion Networks.   In this role you will wear many hats but your skills will be especially essential in the following:   - Have the resources and skillset to answer all participant questions about Virgin Pulse and our products and technology - Identify opportunities to integrate well-being into the culture of the OBC Pool members - Monitor, evaluate and respond to program measurements, including operations and quality, to drive continuous quality improvement initiatives and goals - Engage and partner with OBC leadership to support a culture of well-being - Collaborate with OBC Wellness Committee to drive engagement in healthy activities - Develop and leverage partnerships with other OBC Pool well-being programs - Provide data and analytics support to define, track and report on program activities, participation and results - Serve as a liaison between Virgin Pulse and ongoing OBC Wellness Committee/Pool/Board/member jurisdiction meetings - Manage, respond and report feedback from participants - Research trending wellness & health management topics for consideration by OBC Wellness Committee - Ensure strategies are translated to implementation plans and that such plans are communicated and implemented effectively - Collaborate with OBC and Virgin Pulse including, but not limited to, Marketing, Product, Business Operations and Customer Service, to support key implementation/program update activities - Participate in ongoing Virgin Pulse discussions/meetings - Support for renewal planning as appropriate - Build out and Support the well-being champion network and provide leadership, support and resources to champions at multiple locations - Successfully escalate concerns within the applicable organization and help drive issue resolution in a timely manner - Support implementation of health promotion programs including health screenings, flu shots and others across client’s multiple locations - Perform other related duties as assigned
Category
Client Success
ID
2021-1645
Job Locations BA-Tuzla
Who you are The Engineering Manager is an experienced leader with demonstrable people skills, technical knowledge, and passion for delivering world-class software. As an engineering manager, you’re responsible for growing and inspiring engineering teams to contribute outstanding quality work. You will lead a group of cross-functional engineers to work closely with product owners, designers, and other engineering teams to ensure the overall business vision aligns with the development work. The ideal candidate comes from a background of having been a talented and self-motivated engineer with management experience and a track record of shipping code to production in rapid iterations in a high volume, high availability SaaS company. A passion for employee engagement and wellness industry is a must-have since Virgin Pulse's motto of changing lives for the better is what motivates us every day.   The engineering manager is the strategic and operational leader of an engineering group within Virgin Pulse. They are responsible for creating a high performing group that delivers products with quality, timeliness, and scalability. They will be a good fit if they align with our organizational focus on efficiency, long term thinking, and passion for technology. Specifically, we think good engineering leaders will demonstrate the following traits: - They are hands-on. We expect engineering leaders to improve operational efficiency and develop a vision that leads to long term success of engineering teams. To accomplish that, the engineering leaders will need to acquire in-depth domain knowledge about every aspect of engineering operation. - They are role models and good ambassadors for our core values and can lead by example, setting expectations and context. Integrity is not just fundamental to our business, it is core to our mission. - They are comfortable with owning business goals. They actively manage engineering activities of key components and initiatives owned by the team; they come up with creative solutions to solve execution problems along the way to meet the project timeline. - They deliver on excellent platform up-time guarantees and acts as the higher-level escalation contact for the platform. - They cultivate a high performing engineering team culture to meet and exceed key engineering success metrics, which include a people success metric. They attract talent and improve team morale. They are excited to develop engineer's careers and goals. Engineers love working for them. - They communicate well with the business. They provide product owners with scope estimates and high-level milestones for evaluations of upcoming projects and work closely with the scrum team in an agile environment to ensure work is consistently sequenced, digested, and completed at a reasonable velocity. - They provide architectural vision and technical coaching to tech leads and engineers to deliver high-quality products. They establish, communicate, and enforce engineering best practices such as code quality, unit test coverage, pull requests, and code reviews. - They care about long term quality and productivity improvement by strategizing and implementing a wide range of engineering initiatives such as automation and training to improve delivery capability. They continuously identify and address inefficiencies at a macro level. Typical day looks like: - Run a team that maintains and extends our very large platform including web and mobile applications, API services, and myriad back-end services such as data ingestion for activity tracking devices. - Work closely with product managers and your team to prioritize stories, get them estimated, scheduled for sprints, and keep them on track for delivery. - Manage developers and QA engineers who report to you directly, meeting with them regularly to ensure they are meeting their goals and happy with their career growth. - Collaborate and coordinate with the engineering management group to brainstorm future strategies and plan resource needs. - Work with developers and QA to get everything tested and merged for a release. Review code and help QA with testing when needed. - Work with other engineering teams to plan upcoming projects, coordinate with operation, support, and infrastructure teams to make sure delivery of new project goes out smoothly. - When you are not managing, you are strategizing, providing strategic direction to the team, removing roadblocks, reviewing metrics and data analysis, or building analytics dashboards. - Attend weekly Engineering Management team stand-ups and sync-up on larger Engineering initiatives. - Own and control your team roster, resources and deliverable's.
Category
Engineering
ID
2021-1643
Job Locations BA-Tuzla | BA-Sarajevo
Who you are Hiring is the most important thing a growing business needs to do well. We look for engineers who have following the three attributes: they are technical, versatile, and data driven.   Since each engineering team operates with a high degree of autonomy, the work to deliver software involves many functions from sprint to sprint with a model of "build it, run it". As we hire, we are looking for engineers who are good communicators and can do more than just writing code. Versatility and making decision based on data are important attributes of working in engineering.   You will: - Design, code, and test new platform components, features, and enhancements for our native mobile platforms (Swift/Java/Kotlin) Collaborate with agile cross-functional teams to define, design, and ship new features - Triage, analyze and improve app performance in production - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work - Unit-test code for robustness, including edge cases, usability, and general reliability Monitor platform performance tools in production and raise awareness to team
Category
Engineering
ID
2021-1642
Job Locations US-PA-Philadelphia
Who you are You are a dedicated, passionate Health Coach who has the ability and fortitude to help support our client’s effort to promote and facilitate a healthier employee culture. You will offer coaching sessions designed to create a supportive environment for employees engaging in other lifestyle related health improvement areas.  This person will provide education on health matters, accountability to established goals, and direct the employees to the appropriate resources for health concerns outside of their scope of knowledge.     In the role of Onsite Health Coach you will, with the support of Virgin Pulse and client input, create, organize, market and implement onsite educational opportunities to address the health needs of the employee population. You will also promote and motivate consumers to enroll in online and telephonic programs, customer-specific programs and other activities as identified. Additionally, you should be qualified and have the resources to answer all the questions about Virgin Pulse, our products, and the client-specific incentive design.    This position is for our client Children's Hospital of Pennsylvania (CHOP) and will be located in various locations in the Philadelphia, PA area and travel by car is required.     In this role you will wear many hats but your skills will be especially essential in the following:   - Conducting individual and group coaching sessions that create a comfortable and confidential environment for consumers - Possessing a coaching style that supports consumer-driven goal setting and change - Being preventative-care minded and empathetic - Motivated with a demonstrated results orientation and ability to execute on goals - Possessing high energy and Enjoys a challenge - Willing to hold people accountable - Excellent communication skills and interpersonal relationship management skills (both verbal and written) - Personally demonstrate healthy behaviors in your life - Having strong presentation skills and comfortable presenting to small, medium, and large groups - Having knowledge of a wide variety of health concerns and approaches to drive towards change and positive outcomes - You are comfortable working with a diverse consumer population - Have strong organizational skills with a high level of attention to detail - You are Continuous Quality Improvement driven and works to streamline processes, procedures and programs. - Ability to multi-task with a high level of organization - Respectful of and use of an evidence-based approach while customizing the plan to the needs of the individual consumer
Category
Client Operations
ID
2021-1640