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Job Locations US-MN-Minneapolis | US-Remote
Who you are You are passionate about improving people’s wellbeing. You are humble so you are “team-first” and bring in other’s opinions, but courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and how to engage and inspire others to do their own best work.   In this role you will wear many hats but your skills will be especially essential in the following:   - Strategic owner of the relationship between Live Services, Client Success, and Client Success Enablement - Serve as the main point of contact for Live Services questions, escalations, and program designs - Manage departmental relationships - Support the maintenance of Live Services documentation - Determine operational and strategic feasibility of customization requests for Live Services - Coordinate and support member research with Client Success and Live Services functional teams - Provide feedback on client specifics to Client Success owners - Effectively communicate Live Services offerings, strategy, and processes to key stakeholders or clients - Partner with other departments within Virgin Pulse to drive Live Services revenue - Collaborate with internal departments to develop, implement, and drive operational components of strategies forward - Provide strategic direction and revenue support to Client Success and the Live Services department - Join sales meetings to represent as a Live Services SME as needed - Serve as a partner and stakeholder to other functional areas within Live Services and departments within Virgin Pulse - Raise client training needs for team and partner with training team as needed - Partner with Live Services team on client needs, upcoming impacts to the team - Partner with Live Services Operations team to build processes related to client specific requests or commitments - Support the Live Services coach and guide team with client specific essentials - Maintain a strong knowledge of the Live Services offerings and processes - Support Live Services team on client specific information, training, and process requirements - People management of Live Services Coordinator - 1:1s with team member - Hold accountable to job expectations, celebrate wins, provide regular feedback and don’t shy away from discussing challenges - Perform reviews and performance plans, as needed - Talent Planning - Manage flexible PTO - Responsible for ensuring appropriate workload - Support Live Services projects as related to role as assigned
Category
Live Services
ID
2021-1639
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are The Justice, Equity, Diversity and Inclusion (J.E.D.I.) Sr. Program Specialist will be responsible for supporting the J.E.D.I. strategy of Virgin Pulse by recommending, developing, and implementing programs and initiatives across Virgin Pulse’s employee population. This role will report to the Director of J.E.D.I and work closely with the People Team, ERG’s, the DEI Council and key stakeholders across the organization to ensure initiatives, resources and tools are effectively leveraged to drive Virgin Pulse’s organizational goals. The individual will manage projects, programs, logistics, and communications, and engage employees and leaders across the company to advance a culture of justice, equity, diversity, and inclusion at Virgin Pulse.   In this role you will wear many hats but your skills will be especially essential in the following:   - Organize, facilitate, and moderate org-wide events that educate and create community around diversity, equity, justice, and inclusion. - Design and execute a strategy to scale our employee resource group program for employees across the globe. - Oversee the project management of a J.E.D.I education and learning program. - Assist with and co-facilitate J.E.D.I educational curriculum, strategies, and tools to ensure the effectiveness and alignment to the overall J.E.D.I. strategic strategy. - Aid the development and management of the Diversity Council and assess opportunities to link diversity with ongoing business, People processes and initiatives. - Build and run scalable development programs including mentorship and sponsorship programs for employee resource groups and minoritized communities. - Oversee data and case management related to consultation requests and bias reporting. - Observe and measure the efficacy of our programs, leveraging analytical rigor to guide decisions. - Supply administrative support in the form of calendaring, scheduling, and technical assistance.
Category
Human Resources
ID
2021-1638
Job Locations US-ME-Portland
Who you are This position supports the MaineHealth employee well-being program and will be based in/around Portland, Maine and will support locations throughout the MaineHealth service area. MaineHealth is a not-for-profit integrated health system consisting of eight local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and over 23,000 employees. It is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.   The Onsite Wellness Coordinator will work with MaineHealth Wellbeing Manager and Virgin Pulse Client Success Manager (CSM), promoting well-being among the employees and their families. The Onsite Wellness Coordinator will collaborate with the MaineHealth Wellness team to develop programs, communications outreach tactics and engagement activities. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good. This position is temporarily remote but will include moderate travel once safe to do so.   In this role you will wear many hats but your skills will be especially essential in the following:   The Onsite Wellness Coordinator will partner with The MaineHealth Wellness to promote a culture of health that address the health needs of MaineHealth’s employee population.  Additionally, the Onsite Wellness Coordinator will work closely with the team to create integrated programming designed to improve awareness of health issues as well as create opportunities for MaineHealth employees to engage in healthy activities. This individual will be qualified and have the resources to answer all the questions about Virgin Pulse and our products as well as questions and/or concerns regarding our well-being programs, benefits, and resources.  Additionally, this position will support efforts to build and implement tools, resources and training which lend themselves to “onsite” including, but not limited to Wellness Champion Networks across the MaineHealth system.    - Identify opportunities to integrate well-being into the MaineHealth culture - Monitor, evaluate and respond to program measurements, including operations and quality, to drive continuous quality improvement initiatives and goals - Engage and partner with leadership to support a culture of well-being - Collaborate with leadership to drive engagement in healthy activities - Develop and leverage partnerships with other MaineHealth Wellness programs - Accountable for planning, implementation and evaluation of assigned program(s) - Thinks strategically to facilitate integration of assigned program(s) and activities with other related initiatives - Provide data and analytics support to define, track and report on program activities, participation and results - Facilitate ongoing Wellness committee/group/network meetings - Manage trending feedback - Ensure strategies are translated to implementation plans and that such plans are communicated and implemented effectively - Collaborate with MaineHealth partners/stakeholders including, but not limited to, Marketing, Product, Business Operations and Customer Service to support key implementation/program update activities - Participate in ongoing Virgin Pulse discussions/meetings - Support for renewal planning as appropriate - Build out and support the Wellness champion network and provide leadership, support and resources to champions at multiple locations - Successfully escalate concerns within the applicable organization and help drive issue resolution in a timely manner - Support implementation of health promotion and Wellness programs across multiple locations - Perform other related duties as assigned - Performs high quality work within deadlines, with or without direct supervision - Be a liaison for the Call Center Team to assist with employee issues  
Category
Client Success
ID
2021-1637
Job Locations US-MI-Detroit
Who you are This Wellness Program Coordinator (WPC) role will be based at a DTE location and will report to the WPC Lead at DTE.    As a knowledgeable Wellness Program Coordinator, you will collaborate with the VP and DTE teams to develop programs, communications outreach tactics and engagement activities. You will provide advocacy for VP products and demonstrate VP’s mission of helping people be healthy.  While this job is currently remote due to COVID protocol, it will transition permanently to being onsite at the WPC DTE specific locations throughout Michigan.  Travel is required between these locations to support health and wellbeing initiatives.   In the role of PWC you will partner with DTE and VP to promote a culture of health that addresses the health needs of DTE’s employee population. You will work closely with the internal DTE wellness program team to create integrated programming designed to improve awareness of health issues as well as create opportunities for employees to engage in healthy activities. You will use your talents and resources to answer all the questions about VP and its products as well as questions and/or concerns regarding DTEs additional wellness programs and resources.      In this role you will wear many hats but your skills will be especially essential in the following:   - Identify opportunities to integrate wellness into Company’s culture - Collaborate with both the Company and Virgin Pulse team to drive engagement in healthy activities - Support a wellness champion network and provide leadership, engagement and resources to champions at multiple locations - Execute against project milestones - Advocate on behalf of Company throughout the VP organization - Successfully escalate concerns within the applicable organization and help drive issue resolution in a timely manner  - Create and facilitate onsite health and wellness programs and events, such as Lunch and Learns, wellness moments, workshops and other events and programs  - Utilization of operational metrics to define, track and report on program activities, participation and results - Support implementation of onsite health promotion programs across Company’s multiple locations - Utilize vendor resources, where applicable, to meet program objectives - Manage trending feedback from Company contacts - Attend Company’s health events as requested - Perform other related duties as assigned - Attend Company and VP discussions and meetings as needed
Category
Client Success
ID
2021-1636
Job Locations US-TN-Memphis
Who you are The Onsite Wellness Coach/Coordinator will provide support to International Paper (Memphis, TN) in a remote setting and onsite when appropriate and approved. This position will report to the Wellness Team Lead, Virgin Pulse. The Onsite Wellness Coach/Coordinator will work with Virgin Pulse and International Paper, promoting health and wellness within the company. The Onsite Wellness Coach/Coordinator will collaborate with the team to develop programs, communications outreach tactics and engagement activities. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good.   The Onsite Wellness Coach/Coordinator will work with International Paper and the Virgin Pulse team to promote a culture of health that addresses the health needs of employees.  Additionally, the Onsite Wellness Coach/Coordinator will work closely with the Virgin Pulse team to create integrated programming designed to improve awareness of health issues as well as create opportunities for International Paper’s team members to engage in healthy activities. This individual will be qualified and have the resources to answer all the questions about Virgin Pulse and our products as well as questions and/or concerns regarding the client’s wellness programs and resources.    In this role you will wear many hats but your skills will be especially essential in the following:   - Establish self as trusted resource on key elements of Client’s wellness program - Partner with the Client’s wellness team in the evolvement Wellness Champion Network and regional wellness committees - Develop strategies to introduce wellness programs and the new partnership and platform with Virgin Pulse - Create and facilitate onsite and virtual health education programs and events, such as lunch and learns, workshops, webinars and other programs. - Identify opportunities to integrate wellness into clients culture - Develop and leverage partnerships with other onsite health programs, clinics, EAP and other internal/external committees and wellness champions. - Monitor, evaluate and respond to program measurements, including operations and quality, to drive continuous quality improvement initiatives and goals - Collaborate with Client and Virgin Pulse account leadership to drive engagement in healthy activities - Support for renewal/implementation/change management planning as appropriate - Support wellness champion network and provide leadership, support and resources to champions at multiple locations. - Support implementation of onsite health promotion programs including health screenings, flu shots and others across multiple locations
Category
Client Success
ID
2021-1632
Job Locations US-Remote
Who you are You are passionate about improving peoples’ wellbeing. You are a skilled, passionate coach with the capacity to work in a trusted primary coach role with the coaching participants of Virgin Pulse’s clients.  You are capable of promoting individual health and well-being through multiple modalities, including phone and chat, as well as group-based sessions related to participants’ goals.  You are humble and supportive of others. You have a “team first” mentality but are courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and find solutions to challenges.  Our coaches work with Virgin Pulse participants to help promote and facilitate a healthier lifestyle and overall well-being.  Virgin Pulse coaches provide coaching sessions designed to create a supportive environment for participants by assisting them in identifying their life and well-being vision, improve health and well-being habits.   As an overall part of the Live Services Team our coaches may cross train to support participant engagement based on business need. They are knowledgeable and know how to promote and motivate participants to enroll in online Virgin Pulse programs. Outside of 1:1 coaching, we leverage our coach’s knowledge, experience, and feedback through their participation in piloting new initiatives and other projects as needed. As such, being open and curious are strong indicators of success in the role.    In the role of Health Coach you will wear many hats though your talents will be crucial in the following areas: - Support and complement the DTX Transform digital curriculum in effective, meaningful, and compelling ways. - A passion for utilizing coaching strategies digitally and telephonically, including motivational interviewing, appreciative inquiry, and participant led focus, for improving the health of others.  - Encourage group participation, foster relationships, and support learning on the social forum with the use of open-ended questions. - Facilitate participants’ commitment to program components and knowledge retention. - Interact with participants to establish individual dietary plans and safe exercise routines within the framework of the Diabetes Prevention Program. - Prepare before each check-in with participants (i.e., reviewing participants’ food tracking, physical activity, lesson completion, quiz answers, homework responses, goals, weight loss progress, and send reminders). - Record and monitor data for each participant (lesson completion, body weight, total weekly minutes of physical activity, etc.). - Tailor interventions for participants based on individual needs and goals. - Recognize and act accordingly when you need to customize your coaching style, especially in cases where participants are showing a drop in engagement. - Be accessible throughout the week to answer individual and group questions, provide guidance and follow up promptly. - Be on time for each check-in. - Enthusiastic with a positive attitude and a solution-oriented approach. You are resilient and adaptable.   - Preventive care minded; empathic, flexible and energetic.  - Strong organizational skills with a high level of attention to detail and ability to manage multiple tasks and priorities at once.  - Ability to support participants with a wide variety of health concerns and approaches to drive towards change and positive outcomes. 
Category
Live Services
ID
2021-1626
Job Locations US-RI-Providence | US-MN-Minneapolis
Who you are You are a skilled client services/success professional who is dedicated to your craft and capable of working under limited supervision.  In this role you will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business. They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts and to be involved with the operational activities that impact our largest, most complex customers. In the role of Senior Client Success Manager for VP you will wear many hats and your skills will be crucial in the following:  - Deliver the highest level of client satisfaction for a complex and demanding client base while ensuring annual contract renewal and growth.  - Demonstrate a passion to embrace and immerse yourself in our clients’ business models and employee engagement initiatives.  Participate and lead internal and external networking and educational events, trade-shows and seminars. - Develop and maintain relationships with senior level client contacts and decision makers. - Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management. - Broaden horizontal reach within our client partnerships to drive product growth beyond traditional wellness. - Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars. - Deliver quarterly reviews for each assigned account. - Develop strategic recommendations and action plans aligned with client’s goals and objectives. - Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering. - Represent Client Success team during final stages of sales efforts.  - Provide oversight of the implementation process for assigned accounts and serve as an expert on all Virgin Pulse programs and solutions. - Possess and demonstrate a sincere appreciation for the value of partnerships with internal stakeholders and partners. - Share your in-depth knowledge of the Virgin Pulse product portfolio. Maintain a strong knowledge of the employee wellness/engagement space and competition. - As needed, represent the Client Success Team in internal cross functional activities - Act as a mentor for other Client Success Managers.
Category
Client Success
ID
2021-1624
Job Locations US-RI-Providence
Who you are You are a creative and enthusiastic professional who is seeking to be part of a dedicated, growing People team focused on the exceptional experience of our employees. You will demonstrate strong customer service and project management skills as well as an eagerness to juggle a wide variety of responsibilities. As Manager, Employee Experience and Operations for Virgin Pulse you will be an integral part of the People Team (consisting of HR, Talent Acquisition and Employee Experience), reporting to the Sr. Manager, Employee Experience. In this role you will oversee the operational responsibilities and lead the employee experience initiatives for the Providence office. This dynamic role involves equal parts management of the office and of the culture. You will also be accountable for supporting various aspects of employee engagement including: new hire onboarding, social events, employee perks, recognition programs, employee communication, department meetings and Virgin Pulses’ Values and Virtues.   Ideally, you have experience in managing or running various office culture initiatives, planning and implementing company events, managing vendor relationships, creating internal messaging and campaigns, taking on special projects and boosting and fostering morale.   In this role you will wear many hats but your skills will be especially essential in the following:   - Coordination of all office operations for Virgin Pulse’s headquarters. - Communication to the Providence employee community that supports the business, culture, and operations. - Support for all aspects of the Employee Experience including onboarding, offboarding and employee perks.   - Planning and executing of onsite or virtual events. - Oversight of the facilities and relationship with building management. - Management of all headquarters’ vendor relationships, contracts and invoicing. - Other special projects as needed or required.
Category
Human Resources
ID
2021-1623
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are. The Strategic Sales Associate identifies sales opportunities, creates interest, drives brand and solution awareness and preference, and assists the VP of Strategic Accounts in matriculating pipeline. Primary responsibilities include, but not limited to, generating new business by following up on inbound marketing leads, sourcing outbound leads, qualifying interested prospects, setting up meetings for the Vice President of Strategic Accounts that adhere to the qualification guidelines, and working in partnership to bring business to close. To be successful in this role, the associate will nurture relationships, build value, handle objections, create urgency, open and assist in the management of the sales cycle, and collaborate strategically with the VP of Strategic Accounts and marketing to create a sales pipeline that exceeds quota expectations.   In the role of Strategic Sales Associate you will wear many hats and your focus will be key in the following: • Manage top of the funnel activity • Follow up daily on inbound leads and campaign responders generated from marketing and lead gen efforts • Ongoing outbound campaigning and outreach • Account mapping • Research and buyer group creation • Work closely with Account-Based Marketing (ABM) team to accelerate target accounts campaigns • Work closely with product marketing on messaging and • Initial calls / meeting / demonstrations • Create and follow up on target account lists • Strategize, coordinate, and complete strategic outbound prospecting campaigns • Active pipeline support • Active prospect and pipeline relationship management • Participate in onsite / offsite meetings • Ongoing meeting participation and presence • Conferences, micro events, networking events • RFI / RFP support • Assist in prospect follow up and selling between events • Coordinate with VP of Strategic Accounts to keep salesforce records updated • Meeting preparation • Contracting and deal closing • Gathering internal resources and departments to support contracting phase • Support transition of closed deals to implementation team  
Category
Marketing
ID
2021-1617
Job Locations US-MN-Minneapolis | US-RI-Providence | US-Remote
Who you are You are a talented, motivated Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization. In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:   - Develop new automation tests and contribute to continuous delivery - Develop and maintain a current and thorough understanding of existing system design, architecture, and business logic. - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model. - Provide project management with software testing effort estimates for project planning and scheduling purposes. - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements. - Report all defects discovered using defined defect reporting processes. - Actively participates in requirements and design reviews, release readiness reviews and other inspections. - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution. - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring. - Prioritize and delegate projects and tasks as needed. - Coordinate with business stakeholders and escalate issues as needed. - Provide ongoing process improvement and efficiency metrics for the department. - Be adaptable enough to work on whatever is necessary to finish tasks
Category
Engineering
ID
2021-1615
Job Locations BA-Tuzla
Who you are We are focused on continuing the growth of our next-generation SaaS application and are looking for new Software Engineers to join our team.   As a Lead Software Engineer with a focus on Front End at Virgin Pulse you will work on a platform engineering team. You bring to the table a base understanding of many modern open-source web technologies and are dedicated to learning more. Each day you will be collaborating with Tech Leads, Product Managers, UX Designers, and other talented Engineers to deliver great solutions on an exponentially growing application.   You'll be working on platform that serves: - Several million engaged users. - 4,000 Clients across 190 countries, including 10% of Fortune 500 companies - 50 billion+ consumer generated API calls a year In this role you will wear many hats but your skills will be especially essential in the following:   - Architect and implement micro frontend frameworks - Develop a reusable components library - Develop design patterns and contribute to and improve our internal design systems to enable a delightful user experience - Work to implement UX patterns that are reusable, responsive, and accessible - Be an impactful and mature contributor to the team to plan, design, and build elegant solutions - Collaborate with software engineers, product managers, and designers, both within your team and across teams - Deliver testable, maintainable, and high-quality code - Share knowledge, evangelize best practices, and collaborate with web engineers throughout the company - Design, code, and test new platform components, features, and enhancements. - Triage, investigate, and resolve issues across our platform. - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work.
Category
Engineering
ID
2021-1614
Job Locations US-RI-Providence | US-MN-Minneapolis
Who you are You are a skilled client services/success professional who is dedicated to your craft and capable of working under limited supervision.  In this role you will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business. They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts and to be involved with the operational activities that impact our largest, most complex customers.   In the role of Senior Client Success Manager for VP you will wear many hats and your skills will be crucial in the following:  - Deliver the highest level of client satisfaction for a complex and demanding client base while ensuring annual contract renewal and growth.  - Demonstrate a passion to embrace and immerse yourself in our clients’ business models and employee engagement initiatives.  Participate and lead internal and external networking and educational events, trade-shows and seminars. - Develop and maintain relationships with senior level client contacts and decision makers. - Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management. - Broaden horizontal reach within our client partnerships to drive product growth beyond traditional wellness. - Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars. - Deliver quarterly reviews for each assigned account. - Develop strategic recommendations and action plans aligned with client’s goals and objectives. - Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering. - Represent Client Success team during final stages of sales efforts.  - Provide oversight of the implementation process for assigned accounts and serve as an expert on all Virgin Pulse programs and solutions. - Possess and demonstrate a sincere appreciation for the value of partnerships with internal stakeholders and partners. - Share your in-depth knowledge of the Virgin Pulse product portfolio. Maintain a strong knowledge of the employee wellness/engagement space and competition. - As needed, represent the Client Success Team in internal cross functional activities - Act as a mentor for other Client Success Managers.
Category
Client Success
ID
2021-1613
Job Locations CH-Zurich
Who you are The Operations & Support Associate is an on-site role, at our Zurich, Switzerland Centre of Excellence, and will be responsible for supporting both the Europe Sales Team as well as the Zurich office location, to succeed by executing all required support processes. In this role you will need to work proactively, efficiently and reliably to ensure that you inspire confidence from your internal and external customers at all levels.   In the role of Operations & Support Associate you will wear many hats though your talents will be crucial in the following areas: Operations - Negotiate / Support negotiation of lucrative contracts with relevant suppliers and partners, establishing and upholding strong relationships with all of their key contacts. - Maintain an organised, tidy, and clean office environment that’s equipped with the necessary supplies and technology, ensuring efficient allocation of budget. - Manage the inventory. - Be responsible for managing all inbound and outbound courier and postage needs. - Ensure compliance with all Health & Safety and Security policies. - Be responsible for the coordination, negotiation and execution of all local, internal conferences and social events. - Support the Department Heads with sales reporting requirements, recruitment, onboarding and offboarding. - Champion all Internal Health and Wellbeing Initiatives, including the management of our healthy nutritional budget. - Support VP’s overseas Finance Team with localised credit control. - Support VP’s overseas IT Team to monitor VP’s technology assets. - Document the minutes of Senior Management and Regional Team meetings and circulate them within specified, short timescales. - Manage all technicalities relating to video/tele conferencing to facilitate global meetings/webinars. - Role model a commitment to remaining completely up to date with all internal processes and policies. - Ensure all databases are accurate and up to date. Sales & Client Success Support - Support the Sales Team with their travel requirements and any ad hoc administrative support they require. - Support the Sales Team in different aspects like the built of custom presentations, putting together lead lists, etc. - Support the Client Success Team with client-specific support such as the development of marketing and communication materials. - In order to be successful in this aspect of the role, the Operations & Support Associate must ensure to achieve and maintain a good level of knowledge about the Corporate Health & Wellbeing industry. Marketing - Support the International Marketing Team to increase brand visibility and maintain a strong pipeline of sales opportunities through local marketing activity: - Conference and exhibitions - Networking events - PR coverage - CRM usage - Social media campaigns - Maintain a solid understanding of Virgin Pulse branding guidelines to ensure that all locally produced collateral complies.
Category
Sales
ID
2021-1609
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are We’re seeking a promising quantitative or mixed-methods UX Researcher to work closely with cross-functional product teams. The research focuses on understanding users and potential users of an employee health and wellbeing product. We are particularly interested in behavior change related to improving health outcomes.  You’ll be joining a small but mighty team of five: three UX researchers and two data scientists.     You have experience with quantitative research methods, especially survey science. Familiarity with behavior change and human psychology, or previous experience in health and wellbeing research is an asset. Additional experience with qualitative research methods is also a plus. Your research will focus on actionable insights that directly impact the work of product managers, designers, writers, and engineers throughout our global organization.   In this role you will wear many hats but your skills will be especially essential in the following:   - Designing and running surveys of users and company representatives, from questionnaire design through analysis, - Proactively and independently identifying high-impact research questions from a product or business perspective, - Answering those questions with quantitative methods, including surveys, data analysis, and causal inference. Qualitative methods experience is an asset but not required, - Planning and leading research end-to-end, including foundational quantitative research, - Collaborating with other researchers to infuse products with behavioral insights, - Clearly communicating your research insights for teams to translate research findings to product and business impact, - Representing the user’s perspective through the whole product development process, working closely with product managers, designers, engineers, data scientists, marketing, and leadership, - Understanding the needs of diverse user groups and balance them with the goals of a fast-paced, growing business, - Communicating results clearly and persuasively with a high degree of quantitative rigor, - Assisting with research operations, including exploring and setting up new research tools.
Category
Product Management
ID
2021-1608
Job Locations US-MN-Minneapolis | US-RI-Providence | US-Remote
Who you are In the role of Marketing Communications Manager, you will develop and oversee the implementation of communication strategies to successfully drive member engagement in Virgin Pulse programs and services. In support of these strategies, you will create, manage, proofread and deliver communications to members that are aligned to Virgin Pulse business objectives and brand. You will develop an in-depth understanding of Virgin Pulse clients, how they value health and wellness and apply those learnings, along with industry standards and best practices, to meet the individual needs of each client.   In this role you will wear many hats but your skills will be especially essential in the following:   - Working closely with 6-8 clients, you will design and implement marketing communications strategies to drive member engagement. In addition to core client assignments, you will also develop and execute communications for clients across the Virgin Pulse book of business. - Learning and gaining an in-depth understanding of member segments, their needs and key drivers for engagement and achievement. - Writing, designing, developing and proofing member engagement campaigns and content using the Virgin Pulse brand personality with conversational tone that also inspires members to live better every day and promotes long term behavior change. - Providing detailed Quality Assurance of member communications, including proofreading and audience validation to ensure flawless delivery of communications. - Keeping current with new developments in program design, competitive approaches and behavioral change techniques. - Working closely with Client Success teams to ensure that client commitments and expectations are met.
Category
Marketing
ID
2021-1607
Job Locations US-RI-Providence
Who you are The HR Business Partner will be responsible for aligning business objectives with employees and managers for designated business areas.  The HRBP will serve as a consultant to management regarding People related issues.  This role will be tasked with delivery of the People Strategy for assigned business groups including talent development and retention. This role will partner cross functionally within the organization and deliver value added service aligning with business objectives. The individual must be hands on with the ability to manage priorities while making an impact and driving business.   In this role you will wear many hats but your skills will be especially essential in the following:   - Provide strategic business partnership and coaching to people managers to positively impact the motivation, development, satisfaction and retention of talent. - Provide timely and accurate HR advice and guidance to employees and managers, flagging risks and issues to the business leaders. - Conduct regular meetings with respective business unit leaders to stay abreast of business trends and communication status of People initiatives. - Identify and communicate changes in business direction that impact Talent Acquisition, candidate flow or headcount planning. - Partner with People team to accelerate adoption of talent solutions to drive transformational change, build leadership capability and drive engagement. - Partner with senior business leaders and Learning & Development, to conduct learning needs assessments, establish development priorities and promote development resources to employees. - Responsible for building effective, credible and professional relationships with senior leaders and teams. - Analyze trends and metrics in partnership with the People Team to develop solutions and influence programs and policies. - Manage and resolve complex employee relations and support the resolution of issues, conduct effective, thorough and objective investigations. - Conduct exit and ad hoc employee interviews in the assigned business areas and develop actions to reduce attrition.
Category
Human Resources
ID
2021-1606
Job Locations US-Remote | US-MN-Minneapolis | US-RI-Providence
Who you are You offer strength in production-ready code in Java or Kotlin using strong analytical skills. We value the desire and ability to learn quickly but familiarity with Angular and the AWS ecosystem would be a plus. Excellent problem-solving abilities, strong communication skills, and the desire and ability to self-start and time-manage in a fast-paced environment will set you up for success in our team.   In this role you will wear many hats but your skills will be especially essential in the following:   - Delivering production ready code in Java and Kotlin - Design, develop and deploy backend services with focus on high availability, low latency and scalability - Monitor, test, and continuously optimize your designs - Provide technical leadership and coaching to the more junior team members to enable them to build better software - Master our development process, culture and code base, then think of ways to improve it and implement within our team - Take operational responsibility for the services that are owned by your team, potentially including taking part in off hour calls with systems support team
Category
Engineering
ID
2021-1604
Job Locations US-Remote | US-RI-Providence
Who you are   This role involves leading UX strategy for innovation-oriented Health product streams made up of multiple teams, managing multiple UX Designers while also being hands-on to assist with early-stage concept exploration and ideation and collaborating with other product and engineering stream leads on stream/product strategy and vision.   In this role you will wear many hats but your skills will be especially essential in the following:   - You are a holistic thinker, problem-framer, and user advocate, able to lead design sprints, understand complex technical and user challenges and journeys, and help create clarity and momentum about key features and approaches - As a manager, you enjoy mentoring and coaching designers, identifying growth opportunities, and tailoring individual growth plans - Ability to provide cross-org clarity about key features and approaches - Ability to make informative artifacts and design facilitation workshops to help map out complex problems - Ability to define and influence UX operational processes and mechanisms across the org. - Demonstrated expertise in working with other managers and designers to identify cross-platform opportunities for collaboration. - You’re comfortable deep in the weeds of the design process, as well as in conversing on the platform roadmap with product and company leadership
Category
Product Management
ID
2021-1600
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are. The Talent Acquisition Sourcing Specialist/Coordinator will be responsible for supporting Virgin Pulse’s hiring process by sourcing for, screening and communicating with new applicants as well as working with our TA Operations Specialist in scheduling interviews for hiring managers and teams.  This important function will work with and support our Talent Acquisition Specialists (recruiters) to ensure hiring needs are understood and applicant expectations are met. Applications will be sourced, organized, reviewed, screened and moved through the pre-employment steps as appropriate.   Are you interested in a career in recruiting? Want to develop your skills in best practice corporate recruitment? The Sourcer-Screener/Coordinator role is a hands on entry-level position that will prepare you for a future in the recruiting/talent acquisition function.    Job Functions: - Use Job boards and LinkedIn to Source new candidates for key job openings - Track and screen job applicants (by resume) as assigned by requisition - Decline applicants that do not meet the minimum qualifications for the position - Schedule “prescreen” interviews for qualified applicants with appropriate TA Specialist (may assist in screens as needed) - Schedule hiring manager/hiring team interviews using our ATS and Outlook calendars - Provide qualified prescreened applicants to Recruiters - Answer general employment questions from potential applicants - Respond to inquiries about applicant status and application flow - Direct applicants to open positions as needed - Develop relationships with candidates, ensuring each candidate has a positive recruiting experience with our organization - Assess active and passive pipelined candidates from internet databases, social media, contact lists, internal databases, job boards, and employee referrals. - Provide pre-qualified candidates who are the best match for the assigned positions - Work closely with recruiters to facilitate interview discussions - Update information in the Applicant Tracking System to ensure reporting is accurate Additional responsbilities: - Check rehireability of former VP employees who apply - Provide ongoing updates and metrics to Talent Acquisition team members - For a set number of hours per day, will support our TA Process Owner with the scheduling of candidate interviews for hiring managers/teams as needed.
Category
Human Resources
ID
2021-1599
Job Locations US-RI-Providence | US-MN-Minneapolis | US-Remote
Who you are Virgin Pulse is looking for a passionate and super smart Product Marketing Manager to join our growing team. The optimal candidate will demonstrate a broad working knowledge of and demonstrated expertise in software technology product marketing. The candidate will be responsible for driving our go to market programs for the Virgin Pulse - products and services.   We are looking for a data-driven and creative Product Marketing professional to join our exciting and expanding Product Marketing group. You will be part of the team driving go to market (GTM) success initiatives and enabling the organization to scale. In this role, you will work with senior leadership teams from marketing, sales, and product to strategize, conceive, frame, and articulate compelling value propositions and to develop content in support of buyer journeys and product capabilities. This role requires the ability to think strategically and translate market and industry trends, into practical product positioning, collateral, and effective marketing execution. This position is the dream job for an ambitious product marketing professional looking to have a big impact! As we expand coverage in conditions management, the ideal candidate will have a balance of strategic and execution muscle with a strong bias towards strategic thinking and structured communications in order to articulate the total health and wellbeing narrative through the global sales organizations and to our clients and prospects.   In this role you will wear many hats but your skills will be especially essential in the following:   - Product marketing coverage of Virgin Pulse portfolio spanning digital health and wellbeing platform - Direct responsibility for the overall positioning, messaging and GTM strategy - Partner with product team to identify value proposition, create a compelling story and help to bring product to market. - Create compelling proof points and significant competitive differentiators - Deeply understand global wellbeing and health industry landscape, including key trends and industry shifts - Create buyer personas. Define and analyze buyer journeys including pain points - Partner with sales enablement team to drive the development of training and education materials for prospect-facing teams
Category
Marketing
ID
2021-1595