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Job Locations US-Remote
Who are you?   As a Senior Benefit Plan Builder you will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!   In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes - Audit plan build work of other teammates - Build out groups and upload benefit summary to website for members and faxback system for providers - Ensure compliance with applicable government regulations - Process Group terminations - Correspond with account managers, account coordinators, claims department, and other technical areas - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Other
ID
2024-3111
Job Locations US-Remote
Who are you?   You are a time-tested Payroll processing professional with solid, current experience managing and processing payroll, for companies of 500-1000 or more, utilizing ADP Workforce Now.  You are knowledgeable in the coordination of all aspects of a company’s bi-weekly payroll and know how to administer all of the company’s benefit offerings within the payroll.   As our Payroll Administrator you attend to the day-to-day operations of our payroll department (specifically within Workforce Now, Essential Time and Enterprise Enhanced Time) to ensure timely and accurate payroll process deadlines are met and that internal guidelines are followed while managing all phases of benefits administration and maintenance of employee programs.  You take care in the interaction with employees to address, assist, and resolve all employee payroll related issues.    In addition to the above, you are knowledgeable in payment of sales commissions on a monthly basis and skillfully able to assist with management of the Company’s bonus program, while assisting with other HR compliance initiatives, projects and events.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Processes payroll, reconciliations, payroll taxes, year-end procedures and W-2′s for multi-state employees - Prepares reports from ADP WFN for employee benefit and payroll audits - Ensures the accurate processing of all mandatory and voluntary deductions as well as garnishments, liens, direct deposit requests, 401K loans, etc. - Ensures legal compliance in completing all paperwork including all Federal, State and Local laws regarding payroll administration. Sets up and maintains state and local tax filing status with ADP’s tax filing service - Fully comply with all statutory payroll legislation and handle any inquiries from government agencies - Administer information flow and employee data in ADP suite of products including: Workforce Now (preferably 14.0 or higher) as well as Enterprise eTime.  Identifies, troubleshoots and resolves issues as appropriate - Coordinates the time and attendance system for hourly employees; understands time reporting rules and requirements; monitors the system for proper functioning; troubleshoots and resolves issues - Processes all special compensation, incentives / commissions, and bonus checks with the highest standard of accuracy and timeliness and in accordance with SOX requirements - Prepare year-end incentive accrual and reconcile to accrual to actuals as incentives are paid - Analyze current payroll policies and procedures and recommend best practices for efficiency and accuracy. Keeps current in trends and regulations as they relate to the payroll function - Complies with internal audit controls, ACA, FLSA, COBRA, SOX compliance, tax and other payroll and benefits related legislation - Ability to create and analyze reports on an as needed basis. Prepares and maintains standard and ad hoc reports, queries, and conduct appropriate audits to endure data integrity - Responds to inquiries and verifications for unemployment and other payroll-related data - Perform other duties and or special projects as necessary You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
People
ID
2024-3109
Job Locations US-Remote
In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage cases on a short- and long-term basis over the phone - Perform basic questionnaires and assessments to determine a patient’s diagnosis, treatments, barriers to care, and healthcare needs - Works with RN Case Manager to create and implement individualized plans - Educate patients on treatment and services options, navigating their health plan, benefits utilization, coordinating referrals, etc. - Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care - Monitor interventions, evaluate the effectiveness of the treatment plan, report measurable outcomes - Establish working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance, and information - Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs - Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3107
Job Locations US-NY-Albany/Schnectady | US-PA-Pittsburgh
Who are you?   This is a full-time hybrid position supporting a government contractor in the Pittsburgh/West Mifflin, PA or Albany/Schenectady, NY area. The Health & Wellbeing Specialist is a client-dedicated member of the Virgin Pulse account team, focused on building a culture of health, enhancing health and wellbeing engagement, and driving health behavior change through awareness and activation. The Health & Wellbeing Specialist collaborates with Virgin Pulse account leadership and the client’s HR, benefits, and/or stakeholder teams. This individual will provide advocacy for Virgin Pulse products and demonstrate Virgin Pulse’s mission of Changing Lives for Good. This position will include approximately 10% travel for the first year and may increase to up to 25% for subsequent years.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Design, develop, communicate, and execute an annual health and wellbeing programming plan, in alignment with client’s strategic goals and priorities - Monitor, evaluate, and respond to program measurements and participant feedback, including operations and quality, to drive continuous quality improvement initiatives and goals - Serve as an integrated partner and the face of wellbeing to the client population, guiding members to appropriate resources and offerings - Engage and partner with client stakeholders and internal groups (Diversity & Inclusion, Employee Resource Groups, etc…) to build and support a culture of health - Leverage community partnerships to support client goals including initiatives related to social determinants of health, diversity and inclusion, health, and holistic wellbeing (mental, physical, social, community, financial, and safety wellbeing) - Collaborate with the client’s health plan and vendor partners to identify opportunities for health awareness and engagement, and to drive utilization of the client’s suite of health, benefits, and wellbeing offerings - Build, nurture, and drive engagement through a Wellness Champion Network across key client locations - Support Virgin Pulse platform enrollment and ongoing engagement to associated solutions, resources, and partners - Support implementation of health promotion programs including health screenings, flu shots, and open enrollment events - Drive localized health engagement and awareness through educational opportunities and creative programming - Conduct regular data assessment and reporting to internal and external stakeholders, to define opportunities, track impact, and determine next best steps - Collaborate with Virgin Pulse and client support teams including Marketing, Product, Business Operations, and Customer Service - Partner with Virgin Pulse peers to share best practices and opportunities to drive best-in-class services to our clients - Perform other related duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3106
Job Locations US-Remote
Who are you?   As the Payroll Manager at Virgin Pulse, your role will involve overseeing and executing  the payroll processes for an organization with a global footprint. Your responsibilities will include a variety of tasks to ensure accurate and timely compensation for our colleagues across several countries. These day-to-day tasks include:   - Payroll processing in compliance with local tax laws, - Data verification across multiple systems to ensure accurate allocation of funds and reconciliation. - Cross functional collaboration to manage monthly and quarterly processes such as generating W-2, 1099 and other regulatory forms - Identifying opportunities for continuous improvement of global processes to enhance efficiency and reduce payroll operation errors.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage global payroll team and processes according to the established deadlines with internal and partners. - Maintain full calendar of global payroll regulatory and operational deadlines. - Set internal control procedure in accordance with management and internal audit expectations to ensure continuous compliance. - Timely, accurate and complete payrolls with constant focus on process improvement - Manage all payroll and payroll tax accounting processes. - Completion of all global payroll and payroll tax journal entries - Balance sheet account reconciliations & review of both payroll and payroll accounts. Ensure all reconciling items are cleared timely and accurately. - Adjusting and ad hoc journal entries as needed to support fiscal close processes. - Manage the setup of payroll system including earning codes, deduction codes, memo codes and tax configurations. - Maintain regular KPIs of payroll processes internal and external. Utilize KPI metrics and results to drive process improvements across the organization. - Establish and maintain all standards of customer service within the payroll team providing best in class customer service. - Set goals and standards for the payroll process across all countries including US, Canada, Europe and other countries. - Maintain a full partnership with HR Shared Services driving agreed upon timelines and procedures where processes intersect. Continuously implement process improvements - Maintain documentation of all payroll SOPs ensuring consistent & repeatable processes - Provide continuous training to the payroll staff and set expectations of continued technical growth. - Global Payroll Tax - Manage tax requirements for each location - Provide continuous review of all taxes and coordinate with finance & accounting - Complete registrations for all necessary locations - Maintain payment schedules for all taxes not directly processed by ADP - Establish tax configuration standards for the HR Shared Services team, ensuring accurate application of all Federal, State and local tax requirements - Legal Compliance and Internal Controls - Facilitate complete, accurate and timely filing of annual tax returns including W2s, Canadian T4s/Releves, and other global tax statements - Maintain standards for all garnishment processing - Act as the key liaison for internal and external payroll related audits - Implement controls where needed to ensure accuracy of processes and financial statement - Partnership with international payroll team and HR teams setting and maintaining standards. Provide assistance to establishing payroll in each country as necessary - Budget/variance salary analysis upon request. Maintain budget for payroll vendor fees You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
People
ID
2024-3104
Job Locations US-Remote
Who are you? In the role of Regional Sales Director, you will be responsible for generating new direct sales of Virgin Pulse’s SaaS HR Technology solutions to private sector entities with between 1000 - 4999 FTE’s. VP’s Regional Sales Directors are responsible for following up on inbound marketing leads, developing outbound leads, qualifying leads, and pursuing a full cycle sale. To be successful in this role you will nurture relationships, build value, handle objections, create urgency, identify procurement cycles, and collaborate strategically with sales leadership to close new business opportunities. Our best and most successful Regional Sales Directors are able to consistently generate a high degree of trust with their prospects and clients. This is necessary to close a complex and often-personal sale with HR, Benefits and Employee Wellbeing professionals. The expectation will be that the Regional Sales Director’s industry reputation, knowledge of the market and job satisfaction will be heavily reliant on the delight of each new client as they move through the initial discovery process, solution building, contracting, implementation and launch.    In this role you will wear many hats, but your knowledge will be essential in the following:     - Achieve and exceed Annual Recurring Revenue objectives in your assigned territory.  - Forecast monthly, quarterly, and annual revenue targets to sales leadership on a timely basis.  - Develop strategic plans to maximize revenue across multiple verticals within the private sector.  -  Serve in a “hunter” capacity; hunt for new business and further develop opportunities.  - Creative lead generation initiatives through the use of direct mail, email marketing, external networking events, trade-shows, luncheon seminars, cold calling and research.  - Leverage Salesforce.com to build close plans, manage opportunities, and maintainaccurate forecasting and reporting.  - Demonstrate Virgin Pulse products to prospects via in-person or web meetings.  - Proactive outreach to get ahead of procurement cycles through ongoing outreach, sales efforts and support RFP team in managing procurement processes.  - Coordinate with Virgin Pulse Client Services on pre/post-sales implementation activities.  - Learn and maintain in-depth knowledge of Virgin Pulse product portfolio.  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3101
Job Locations BA-Tuzla
Who are you?   Reporting to the Manager, Service Desk, the Systems Analysis will work with the global Service Desk team, supporting 2000 users across 12 countries, and ensuring users are receiving appropriate assistance and service.   Core responsibilities will include ensuring efficient servicing of support tickets from internal users and will focus on Tier 1 support including ownership/stewardship of Office 365, Active Directory, Azure, Intune, and other cloud-based applications.  Additionally, the Systems Analysis is responsible for ensuring meeting rooms, corporate technology, and audio-visual services are operational across all offices.   This is a hands-on role involving servicing tickets while ensuring high levels of customer service quality and availability.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Reports directly to the Manager, Service Desk - Provide first level support to corporate users via phone and email to diagnose and resolve issues; escalating to senior team members proactively where required to ensure efficient closure of tickets. - Respond promptly to support requests and maintain the 4-hour response and 24-hour fix / escalation SLA. - Responsible for office deployments and the maintenance of technologies in that region. - Assist in resolving hardware problems, system upgrades, networking setup and diagnosis, software problems, backup issues and file recovery. - Assist in management of file transfer platform, creating and testing new connections, perform updates and changes to existing connections, review automation rules and workflows to aid in issue resolution. - Triaging tickets effectively - Assisting with SOC/ HITRUST evidence and audit requirements - Ensure tickets are closed with correct resolution to avoid tickets being reopened. - Manage end-user expectations and following up on end-user feedback. - Create and maintain a functioning Service Catalog within the ticketing system. - Ensure secure configuration of all user machines and systems to make sure OS and Anti-Virus patching is up to date. - Assist in maintenance of Active Directory and related accounts and services, including mail and file services through standard tools to ensure settings and accounts created / removed in a timely fashion. - Create process and user documentation relating to laptop / PC setup and review configurations before delivery to user, ensuring issues are fed back and corrected before deployment. - Assist in the procurement of hardware and software and manage configuration and deployment throughout the organization. - Track licensing statistics and manage IT asset list, ensuring all records are kept up to date. Help to maintain software licensing requirements. - Delivery of assigned projects within a timely manner. - Test applications and systems to ensure functionality before production deployment. - Assist with special projects as requested. - Perform other duties as assigned. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Compliance/Security
ID
2024-3098
Job Locations UK-Yorkshire-Leeds
Who are you?   We are searching for an Account Manager to join our dynamic and passionate team. The successful candidate will be a skilled client management/success professional in the health tech space who is dedicated to their craft and capable of working under limited supervision. In this role, their primary responsibility will be working with clients to create a plan for their program while promoting best practice program design and ensuring flawless execution. They will oversee day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support other commercial teams with growth efforts and new logo acquisition as the Account Management SME. As an Account Manager, they’ll demonstrate internally and externally a solid understanding of the success drivers and best practices to maximise client retention, revenue growth, relationships, and reference-ability.   In this role you will wear many hats, but your knowledge will be essential in the following:     - Client Consultation and Management Responsible for the retention and growth of a group of existing clients and successful onboarding of new clients Ensure that all client contractual obligations are being met while communicating any contractual risks appropriately. Overall knowledge of client, client expectations and goals to effectively present information, respond and follow up on questions and inquiries from clients. Establish effective relationships with clients to enable successful implementation, growth, and expansion of Virgin Pulse programs when appropriate to meet client goals. Where geographically feasible (i.e., UK) meet clients F2F a minimum of twice per contracted year. Plan and run on-site activation events for both new and existing clients to boost enrollment. Effectively communicate roadmap and engagement solutions with passion and excitement Prepare and deliver reviews for each client. Perform analytical reviews of client results and develop strategic recommendations and action plans aligned with client’s goals and objectives. Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet requirements and enhance the offerings. Maintain a strong knowledge of the health and wellbeing space, plus competition. Trouble-shoot and resolve issues; work with the Client Delivery Team as appropriate and seek assistance of manager with questions that are more complex.   - Program Management and Service Delivery Maintain internal client management tools for assigned accounts including Gainsight, Salesforce, Confluence, Jira, etc. Create an outreach plan to reach all stakeholders within a client’s organisation Work with the client to understand organisational design, type of work environment, etc. and design a specific plan to maximise member engagement. Work with Client Delivery Team for appropriate collaboration and hand off; items include but not limited to: Eligibility specifications and file transfers: Data integration Accuracy and execution of all client program information In-year utilisation-based services Provide communication plans, in year program activities, challenges and training on how to use best practice materials, work in partnership with Client Delivery Teams for implementation. Serve as Subject Matter Expert for Virgin Pulse Analytics tool and be responsible for training clients to utilise the tool. Monitor engagement and modify arrangements as appropriate. Provide data and reports as it relates to incentive delivery and program completion. Perform special projects as requested.   - Project Management Work closely with Project Management Team for the successful implementation of new clients Establish and manage year-round client program plan(s) Oversee day-to-day account management activities for assigned accounts. Coordinate with appropriate personnel, such as Client Delivery, Client Solutions, Concierge Screening Coordinator, Business Analyst, etc. Ensure the success and quality by working with the client and acting on feedback as appropriate. Ensures timely and successful delivery of all program components. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3097
Job Locations US-LA-Covington
Who are you?   Personify Health is hiring a Senior Account Manager with at least 5 years of client service experience with a focus on health insurance and/or employee benefits to play a critical role within our growing organization. If you are great at building positive relationships, managing expectations, resolving issues, and finding solutions for clients this is the perfect opportunity for you!    In this role you will wear many hats, but your knowledge will be essential in the following:   - Serve as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate   - Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs   - Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies   - Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation   - Maintain a thorough knowledge of HealthComp benefit related products and attend product trainings as requested   - Stay informed of regulatory issues that affect benefit plans and update clients when necessary - Gather product information and pricing to provide clients with comparison with current benefit offerings   - Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making   - Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information   - Meet with clients face-to-face to ensure business objectives are being met   - Monitor commission payments and make outbound calls to carriers who are delinquent on payments   You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3090
Job Locations US-LA-Covington
Who are you? The Account Manager is responsible for maintaining and enhancing client relationships using proven client service skills and focusing on core business functions. This position will be responsible for managing large business accounts and ensuring client satisfaction. Strong collaboration skills are required as Account Managers are often required to coordinate client requests amongst several departments. Account managers are also expected to present at final sales presentations and meet with clients on a regular basis.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Serve as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate - Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs - Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies - Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation - Maintain a thorough knowledge of HealthComp benefit related products and attend product trainings as requested - Stay informed of regulatory issues that affect benefit plans and update clients when necessary - Gather product information and pricing to provide clients with comparison with current benefit offerings - Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making - Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information - Meet with clients face-to-face to ensure business objectives are being met - Monitor commission payments and make outbound calls to carriers who are delinquent on payments You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3089
Job Locations US-LA-Covington
Who are you? The Account Manager is responsible for maintaining and enhancing client relationships using proven client service skills and focusing on core business functions. This position will be responsible for managing large business accounts and ensuring client satisfaction. Strong collaboration skills are required as Account Managers are often required to coordinate client requests amongst several departments. Account managers are also expected to present at final sales presentations and meet with clients on a regular basis.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Serve as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate - Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs - Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies - Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation - Maintain a thorough knowledge of HealthComp benefit related products and attend product trainings as requested - Stay informed of regulatory issues that affect benefit plans and update clients when necessary - Gather product information and pricing to provide clients with comparison with current benefit offerings - Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making - Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information - Meet with clients face-to-face to ensure business objectives are being met - Monitor commission payments and make outbound calls to carriers who are delinquent on payments You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Account Management
ID
2024-3088
Job Locations US-LA-Covington
Who are you? The Account Management Coordinator will support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Be a subject matter expert in all HealthComp products that are offered to clients, including internal processes and regulatory impacts - Work collaboratively across business functions to ensure customer needs are met - Follow through to resolution any outstanding items - Monitors on an ongoing basis internal performance to ensure clients needs are being met - Maintain accurate client records - Research, access and escalate to appropriate internal expert for client issue resolution - Work in collaboration with health Comp’s analytic team to analyze trends in data and make benefit recommendations based on trend analysis - Participate and/or host client meetings as appropriate - Organize and execute open enrollment strategy, health fairs, and employee education meetings as required - Support Account Mangers with contract renewal process - Collaborate with management regarding strategies for renewing accounts - Provide market and competitive information to management to guide strategic decision-making and market positioning - Understand and communicate regulatory changes and impacts to clients You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3087
Job Locations US-LA-Covington
Who are you?   The Account Management Specialist will support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Be a subject matter expert in all HealthComp products that are offered to clients, including internal processes and regulatory impacts - Work collaboratively across business functions to ensure customer needs are met - Follow through to resolution any outstanding items - Monitors on an ongoing basis internal performance to ensure clients needs are being met - Maintain accurate client records - Research, access and escalate to appropriate internal expert for client issue resolution - Work in collaboration with HealthComp’s analytic team to analyze trends in data and make benefit recommendations based on trend analysis - Participate and/or host client meetings as appropriate - Organize and execute open enrollment strategy, health fairs, and employee education meetings as required - Support Account Mangers with contract renewal process - Collaborate with management regarding strategies for renewing accounts - Provide market and competitive information to management to guide strategic decision-making and market positioning - Understand and communicate regulatory changes and impacts to clients You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
HealthComp
ID
2024-3086
Job Locations US-Remote
Who are you? The Benefit Plan Build Specialist will be responsible for the build and maintenance of plan benefits for new and existing groups upon implementation, renewal, and changes. If you have experience in health benefits or claims management with excellent organizational skills and a strong attention to detail, this is the perfect opportunity to grow your career with a progressive leader in healthcare!    In this role you will wear many hats, but your knowledge will be essential in the following:   - Support Implementation and Account Management teams by consolidating information during new client implementation and/or renewal to ensure the accuracy of benefits - Create benefit SMART sheets  - Translate benefits from ICD10, HCPCS, CPT, CDT and other insurance billing codes  - Audit plan build work of other teammates   - Build out groups and upload benefit summary to website for members and faxback system for providers  - Ensure compliance with applicable government regulations  - Process Group terminations  - Correspond with account managers, account coordinators, claims department, and other technical areas  - Troubleshoot claims errors and refer escalated issues to team lead You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Other
ID
2024-3082
Job Locations US-Remote
Who are you? The Client Delivery Project Manager is responsible for ongoing programmatic planning and project management of complex initiatives during a client's lifecycle. This role will be assigned a specific group of clients to work with on an on-going basis.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Be assigned to a specific client(s) for on-going support of their dynamic and complete projects. - Build and maintain project plans to support key strategic initiatives within a client's program, in close partnership with the client and account team. - Lead coordination of internal teams and associated deliverables via a project plan, to ensure client obligations are being met. - Maintain overall project management approach internally and externally. - Drive the coordination between clients, vendors, and internal VP parties. - Manage the operational and tactical activities of supporting any 3rd party integrations. - Ensure that all parties, internal and external, have clearly defined deliverables and risks are outlined if deliverables are not met. - Serve as a subject matter expert on all operational aspects of all Virgin Pulse solutions. - Deliver the highest level of client satisfaction to ensure a successful launch. - Employ Virgin Pulse’s standard project methodology, processes, and procedures. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3081
Job Locations US-Remote | US-RI-Providence
Who are you? This role will report to the Senior Director of Tax and will assist with the review and preparation of U.S. and Non-U.S. direct tax provision, tax compliance and tax reporting obligations.  They will also assist in tax planning and tax risk mitigation projects.  This person should have a deep sense of curiosity and a solution oriented mindset.  They will need to be a person who embraces change and adapts quickly to changes in the business and in priorities.  Proficiency with technology and the ability to identify efficiencies will be key skills needed as the business and tax function scale to accommodate our rapid growth.  We are looking for someone with a great attitude who is excited to work with teams across the organization to solve problems, deliver excellence and celebrate wins.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Data collection and analysis for annual U.S. and Non-U.S. Income Tax Provision and Compliance - Work closely with external advisors to manage the annual tax compliance preparation and filing process for all U.S. and Non-U.S. jurisdictions - Data collection and analysis for quarterly provision and estimated payment calculations - Monitor changes in tax regulations and tax controversy environment for impact and planning considerations - Assist with monthly reconciliation of GL balances in tax accounts for financial close process - Manage annual benchmarking and annual transfer pricing documentation process prepared by external advisors - Analyze benchmarking results against intercompany arrangement to identify any risks or amendments needed to those arrangements - Prepare quarterly transfer pricing calculations for intercompany charges and review of transactions and outstanding balances for application of interest and withholding tax - Review and assist in responding to various tax notices - Assistance in identifying and implementing process and technology improvements - Assistance with integration and analysis related to acquisitions including transaction cost analysis and Section 382 loss limitation calculations - Assist with various tax planning and tax risk mitigation projects You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
G&A (General Administration & Finance)
ID
2024-3071
Job Locations US-GA-Duluth
Who are you?   This is a full-time hybrid position supporting a high-profile Agricultural client, in Duluth, GA.   The Health & Wellbeing Program Manager is a client-dedicated member of the Personify Health account team, focused on designing and delivering a comprehensive strategic wellbeing plan, aimed at building a culture of health, enhancing health and wellbeing engagement, and driving health behavior change through awareness and activation. The Health & Wellbeing Program Manager works side by side with the Personify Health account leadership and the client’s HR, benefits, and/or stakeholder teams. This individual will provide advocacy for Personify Health products while embracing Personify Health’s mission and values. This position will include approximately 20% travel.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Provide direction and subject matter expertise in defining, designing, developing, communicating, and executing a comprehensive health and wellbeing strategy - Utilize project management skills to develop and execute health and wellbeing programs according to timeline and budget - Monitor, evaluate, and respond to program measurements and participant feedback, including operations and quality, to drive continuous quality improvement initiatives and goals - Serve as an integrated partner and the face of wellbeing to the client population, guiding members to appropriate resources and offerings - Engage and partner with client leadership, stakeholders and internal groups (Diversity & Inclusion, Employee Resource Groups, etc…) to build and support a culture of health - Leverage community partnerships to support client goals including initiatives related to social determinants of health, diversity and inclusion, health, and holistic wellbeing (mental, physical, social, community, financial, and safety wellbeing) - Collaborate with the client’s health plan and vendor partners to identify opportunities for health awareness and engagement, and to drive utilization of the client’s suite of health, benefits, and wellbeing offerings - Launch and lead a Wellness Champion Network across key client locations - Support Personify Health platform enrollment and ongoing engagement to associated solutions, resources, and partners - Lead implementation of health promotion programs including health screenings, flu shots, and open enrollment events - Lead regular data assessment and reporting to internal and external stakeholders and leadership, while defining opportunities, tracking impact, and determining next best steps - Collaborate with Personify Health and client support teams including Marketing, Product, Business Operations, and Customer Service - Partner with Personify Health peers to share best practices and opportunities to drive best-in-class services to our clients - Provide support for renewal and expansion planning as appropriate - Perform other related duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Professional Services
ID
2024-3069
Job Locations BA-Tuzla | BA-Sarajevo
Who are you? We’re in search of a RPA Program Manager to be part of our Intelligent Automation Team that is ready to innovate and explore what’s possible in the world of robotic automation, low-code development, and artificial intelligence (AI). In this role, you’ll collaborate with business operations, business analyst, and RPA Developers to make sure all projects are completed on time with a high level of quality.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Manage the portfolio of Automations and Low-Code projects, ensuring timely delivery, budget adherence, and achievement of desired outcomes. Coordinate cross-functional teams and manage stakeholder relationships. - Identify and assess potential automation opportunities across the organization, evaluating their feasibility and potential ROI. - Develop comprehensive project plans, including timelines, resource allocation, and budgeting, to ensure smooth execution. - Maintain and prioritize the project backlog, ensuring that all tasks are clearly defined and aligned with project goals. - Serve as the primary liaison between the RPA team, business units, and external stakeholders, ensuring clear communication and alignment on project objectives. - Identify potential project risks and develop mitigation strategies to ensure project success. - Provide regular updates to stakeholders on project progress, challenges, and outcomes. - Collaborate with RPA Business Analyst and Developers to ensure project scope are established and appropriate expectations are met. - Maintain current knowledge of relevant technologies and business processes. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Client Operations
ID
2024-3068
Job Locations US-Remote
Who are you?   The Proposal Team is a collaborative group of individuals who deliver high-quality written responses to new prospects and renewing client RFIs and RFPs. The team includes proposal writers. We value initiative, accountability, and mutual support. In this role you will wear many hats, but your knowledge will be essential in the following:   - Maintain a solid understanding of current and future product capabilities and pricing approach.  - Coordinate with the Sales lead on all aspects of the proposal delivery process: evaluation, project kick-off, initial response, refinement, proposal submission and follow-up  Essential Functions: - Analyze Request for Proposal (RFP)/ Request for Information (RFI) requirements, determine alignment with HealthComp’s value proposition and differentiation strategy. Prepare milestone schedule, outline, and cross reference matrix to meet proposal requirements. Act as main point of contact and project manager for the assigned proposal. - Organize and coordinate proposal resources and ensure completion of all assignments, review of all work and adherence to internal quality control process. - Ability to expertly support proposal management and technical writing assignments. - Coordinate final proposal document production for submission (in print and/or electronic format) - Facilitate regular progress updates with proposal deal teams while ensuring adherence to the established proposal matrix and schedule. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3067
Job Locations UK-Yorkshire-Leeds
Who are you?   This position is a key member of the Commercial Enablement Team.  Helping to provide strategic and administrative support to the Commercial Team. This role will be responsible for managing training, documentation, communication, and project management, among other deliverables that arise to support the Commercial Team. Deliverables of this role range from providing frequent/relevant updates through meetings and documentation to the Sale team, performing frequent needs assessments to prioritize meaningful projects for the Commercial Team, maintaining a knowledge base and process documentation, serving as a Subject Matter Expert for the team across international products, collaborating with internal departments to serve as the voice for international needs. Examples of additional projects are supporting curriculum development, virtual trainings, and go to market project management.   In this role you will wear many hats, but your knowledge will be essential in the following:   - Become a subject-matter expert in all Virgin Pulse product and service offerings, partnerships, processes, and other support materials for the Sales, with a specific focus on international team. - Develop, deliver, and update thorough training curriculum and documentation targeted towards the needs of the Sales team including but not limited to creative presentations, shared knowledgebase, online L&D modules, process flows, role plays, playbooks and competency tests. - Collaborate and serve as a liaison between Marketing, Product Development, and other internal departments, existing subject matter experts and department stakeholders on current and upcoming product enhancements and innovations to keep material current and effective. - Coordinate with internal resources and/or third parties/vendors for the flawless execution of projects - Provide frequent relevant updates to the Virgin Pulse International Team, which focus on existing and new Product concepts and/or implementing new processes. Done through meetings and documentation. - Working with internal teams to provide an international voice on prospect & client needs and reviewing and updating as needed to ensure it works for our clients/product features. - Perform frequent team needs assessment with internal and external constituents to understand strengths and opportunities when creating and prioritizing projects. - Measure training effectiveness using methods such as focus groups, surveys, and other creative ways to receive feedback. - Assist in maintaining a searchable resource library (tagged with international application) for Sales and partners with internal departments to ensure their materials are accessible and up-to-date. - Keep up to speed on SaaS (Software as a Service) Learning & Development best practices and apply those tactics to projects and presentations. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Category
Sales
ID
2024-3066