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Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are   As a result of our strong business growth, this integral role within the leadership team of Virgin Pulse Engineering is available.  The candidate will be a good fit if they align with our organizational focus on customer centric efficiency, long term thinking, and passion for technology.  This specific role focuses on overseeing and giving direction within our DevOps and Site Reliability Engineering (SRE) teams.  This candidate will have a love for cloud technologies, scaling applications, communicating and establishing best practices, leadership, and wanting to be involved in building a world class engineering organization.    Being a skilled technical professional, you have skills in with experience in the Software as a Service (SaaS) sector, your key responsibilities and outcomes will include: - Overseeing the day-to-day operations, within the VP Platform Engineering group, encompassing the delivery of engineering projects, and the maintenance of platform.  Providing project management/directorship to deliver demanding and technically challenging projects on time. - Delivering on 100% SaaS platform uptime guarantee and acting as the highest-level technical escalation contact for the platform infrastructure and applications.  Implementing strategic risk-mitigation, remediation, and opportunity pursuit as required to deal with challenges and opportunities.  - Working closely with Engineering teams to identify opportunities to lower cost of operation. - Implementing engineering initiatives to improve team performance and workflow.  Examples of engineering initiatives include code quality, unit test coverage, source control practice and enforcing uniformity in areas such as security standards and continuous integration process that improve engineering efficiency. - Ensuring that engineering strategies and processes meet business objectives and operational needs with regard to cost, throughput / velocity, quality and delivery targets and which enable the company to win in the market (including the establishment of engineering quality and reliability standards by studying industry benchmarks and customer / business requirements) - Championing both DevOps and Site Reliability Engineering (SRE) culture amongst Engineering. - Thought leadership and expertise in CI/CD best practices and enablement. - Ownership of various aspects of our Disaster Recovery process. - Developing and mentoring the skills and expertise of engineering resources.  Acquiring talent and supporting high morale of the team - Establishing and aligning department objectives and monitoring of ongoing progress and performance - Providing business line reporting to Senior Management as required(i.e. reporting on engineering activities on a regular basis, ensuring accurate and timely reporting of relevant metrics / KPIs, including velocity, budget vs. actual spend, etc.) - Working with the senior management team regarding which engineering projects are the highest priorities against the business targets and which can be executed with the available resource.  Ensuring the engineering group meets budget and other financial objectives.  - Ensuring effective communication between staff under management and other departments to facilitate exchange of information and implement change and improvements - Establishing and maintaining operational relationships with all functions in Engineering, as well as international counterparts. Acting as the representative of engineering team for communicating with – and supporting – external stakeholders, including GC Sales / marketing, key clients, third party vendors, information security and compliance, and with other VP departments.
Category
Engineering
ID
2021-1819
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are The Engineering Manager is an experienced leader with demonstrable people skills, technical knowledge, and passion for delivering world-class software. As an engineering manager, you’re responsible for growing and inspiring engineering teams to contribute outstanding quality work. You will lead a group of cross-functional engineers to work closely with product owners, designers, and other engineering teams to ensure the overall business vision aligns with the development work. The ideal candidate comes from a background of having been a talented and self-motivated engineer with management experience and a track record of shipping code to production in rapid iterations in a high volume, high availability SaaS company. A passion for employee engagement and wellness industry is a must-have since Virgin Pulse's motto of changing lives for the better is what motivates us every day.   The engineering manager is the strategic and operational leader of an engineering group within Virgin Pulse. They are responsible for creating a high performing group that delivers products with quality, timeliness, and scalability. They will be a good fit if they align with our organizational focus on efficiency, long term thinking, and passion for technology. Specifically, we think good engineering leaders will demonstrate the following traits: - They are hands-on. We expect engineering leaders to improve operational efficiency and develop a vision that leads to long term success of engineering teams. To accomplish that, the engineering leaders will need to acquire in-depth domain knowledge about every aspect of engineering operation. - They are role models and good ambassadors for our core values and can lead by example, setting expectations and context. Integrity is not just fundamental to our business, it is core to our mission. - They are comfortable with owning business goals. They actively manage engineering activities of key components and initiatives owned by the team; they come up with creative solutions to solve execution problems along the way to meet the project timeline. - They deliver on excellent platform up-time guarantees and acts as the higher-level escalation contact for the platform. - They cultivate a high performing engineering team culture to meet and exceed key engineering success metrics, which include a people success metric. They attract talent and improve team morale. They are excited to develop engineer's careers and goals. Engineers love working for them. - They communicate well with the business. They provide product owners with scope estimates and high-level milestones for evaluations of upcoming projects and work closely with the scrum team in an agile environment to ensure work is consistently sequenced, digested, and completed at a reasonable velocity. - They provide architectural vision and technical coaching to tech leads and engineers to deliver high-quality products. They establish, communicate, and enforce engineering best practices such as code quality, unit test coverage, pull requests, and code reviews. - They care about long term quality and productivity improvement by strategizing and implementing a wide range of engineering initiatives such as automation and training to improve delivery capability. They continuously identify and address inefficiencies at a macro level. Our technology.   Our next generation SAAS platform is using an exciting mixture of technologies: Large scale, highly available, public-facing websites built in React/Angular/Angular2 and leveraging tools like Puppet, Pug, Grunt and NPM to make things automated and repeatable. Our Java/Scala/Kotlin-based REST API is built on Spring Boot and Hibernate which serves traffic to both web and mobile consumers. We’re using a combination of Mongo, MySQL, PostgreSQL, Cassandra and Redis.  Redis, specifically, is used extensively in a distributed locking system, responsible for supporting real-time data processing. All of this uses Amazon Web Services extensively for stability and high availability We practice Continuous Integration and Continuous Delivery using TeamCity and Harness; as a result, we have continual smaller releases to our environments (Development, QA, Staging, Production) with integrated unit tests and code coverage analysis while eliminating the risk taken on with only a few large releases/product updates.     Typical day looks like: - Run a team that maintains and extends our very large platform including web and mobile applications, API services, and myriad back-end services such as data ingestion for activity tracking devices. - Work closely with product managers and your team to prioritize stories, get them estimated, scheduled for sprints, and keep them on track for delivery. - Manage developers and QA engineers who report to you directly, meeting with them regularly to ensure they are meeting their goals and happy with their career growth. - Collaborate and coordinate with the engineering management group to brainstorm future strategies and plan resource needs. - Work with developers and QA to get everything tested and merged for a release. Review code and help QA with testing when needed. - Work with other engineering teams to plan upcoming projects, coordinate with operation, support, and infrastructure teams to make sure delivery of new project goes out smoothly. - When you are not managing, you are strategizing, providing strategic direction to the team, removing roadblocks, reviewing metrics and data analysis, or building analytics dashboards. - Attend weekly Engineering Management team stand-ups and sync-up on larger Engineering initiatives. - Own and control your team roster, resources and deliverable's.
Category
Engineering
ID
2021-1817
Job Locations US-MN-Minneapolis | US-Remote
Who you are You are passionate about improving people’s wellbeing. You are humble so you are “team-first” and bring in other’s opinions, but courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and how to engage and inspire others to do their own best work.   The Training Program Manager, Live Services is an experienced leader responsible for overseeing new hire training and ongoing learning and development for the Live Services digital therapeutics (DTx) coaching program. The Training Program Manager has advanced experience in the field of performance development, coaching, instructional design, adult learning, and training outcomes aligned to business goals and objectives. The Training Program Manager is a highly collaborative leader who builds strong partnerships with team members, service-level leaders, and subject matter experts with Live Services as well as other Virgin Pulse departments to provide integrated training opportunities that ultimately improve the health of our members and ensure training compliance with NCQA, NBHWC, and CDC standards.   In this role you will wear many hats but your skills will be especially essential in the following:   - Advanced knowledge and application of customer service, behavior change, coaching skills, adult learning theories, instructional design, and various training delivery methods, processes, standards, and best practices. - Proven ability to manage a service-level new hire training and ongoing job-role training program, partnering with service-level leaders around staffing and projections to meet business needs and provide a high-quality training experience. - Advanced knowledge and experience to design and develop training material in partnership with Subject Matter Experts and reviewers, deliver in-person, virtual, online, and blended training experiences. - Proven experience in multimodal coaching services, including telephonic, group, chat, messaging, and email. - Strength in establishing quality standards, developing tools and resources to support these standards, and ability to conduct quality reviews and review dashboards for quality assurance within area of responsibility and across the other service areas (telephonic coaching, guide services, and operations) - Committed to giving and receiving positive and constructive feedback to motivate growth and continuous improvement in self and others, including dotted-line supervision of others’ work. - Proficiency with various software applications, including but not limited to Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive), Salesforce Health Cloud, Articulate 360, Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Media Encoder), virtual meeting platforms, audio and video editing, and learning management systems. - Outstanding interpersonal skills, with superior presentation and communication skills (verbal, written, and visual) and confidence speaking in front of large audiences. - Ability to coach (with requisite training) member caseload 4-8 hours per week. - Other duties as assigned.
Category
Live Services
ID
2021-1816
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As a Project Manager for Virgin Pulse, you are in an integral role in the organization which directly influences a client’s success. As a PM you will have primary responsibility for managing complex client projects that can include new implementations, platform migrations, professional services, and other efforts requiring strong project management skills. In the role of Project Manager, your job will be to ensure clients are ready to go live by working directly with client contacts and third party partners as well as the assigned Client Success Manager. Every day you will utilize Virgin Pulse’s standard implementation methodology, processes, and tools.   In this role you will wear many hats but your skills will be especially essential in the following:   - Project manage the implementation of new Virgin Pulse customers and serves as an expert on all operational aspects of all Virgin Pulse programs and solutions. - Project manage platform migrations and Professional Services customizations and implementations - Maintain overall project ownership and drives the coordination of activities and deliverables among all internal Virgin Pulse departments - Deliver the highest level of client satisfaction to ensure a successful Pulse implementation. - Manage the operational and tactical activities of supporting any 3rd party integrations - Identify new steps and implement new procedures as part of product updates as necessary - Respond to and resolves client requests and questions during the implementation process - Solicit client feedback and works with Product Development to implement enhancements and fixes.  - Employ Virgin Pulse’s standard project methodology, processes, and procedures - Respond to and resolves client requests and questions during the implementation process - Participate in pre-sales activities to drive new business including RFP completion, prospect sales calls, and in-person finalist meetings - Provide supplemental operational and tactical support to the Services team when bandwidth allows - Perform special projects as requested. 
Category
Professional Services
ID
2021-1814
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As a Cloud Architect at Virgin Pulse, you will be working on a Digital Health SaaS platform that supports millions of engaged, active members in 20 languages across 190 countries, serving over 50 billion+ API calls every year to mobile and web users.  In this particular role, you will be a part of our Architecture team, responsible for supporting an enterprise-wide software portfolio, working across multiple delivery teams aligning on strategic vision, delivery and performance expectations.  This position will have frequent interactions with various delivery teams where you will be working with a passionate and strong team of engineers and product managers.  With your strong background in cloud technologies and software architecture you will have the opportunity to develop, manage and evolve our tech stack.. In this role you will wear many hats but your skills will be especially essential in the following:   - Provide expertise and establish best practices on the development, monitoring, and maintenance of technologies - Propose and develop architecture designs and blueprints while ensuring alignment to the broader architecture design principles and technology strategies - Coordinate engagement with technology partners, vendors and 3rd parties - Provide technical leadership and coaching to the more junior team members to enable them to build better software. - Identifies and proactively designs technical debt out of the solutions - Produce comprehensive technical views of the solution area's components at the software, data, communication and compute layers - Design end-to-end solutions that meet performance, scalability, security, regulatory compliance and resiliency requirements - Mastering our development process, culture and code base
Category
Engineering
ID
2021-1813
Job Locations BA-Tuzla
Who you are You are a talented, motivated Software Development Engineer in Test (SDET) capable of performing automation testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization.    In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:    - Develop new automation tests and contribute to continuous delivery  - Develop and maintain a current and thorough understanding of existing RedBrick Health system design, architecture, and business logic.  - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model.  - Provide project management with software testing effort estimates for project planning and scheduling purposes.  - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements  - Report all defects discovered using defined defect reporting processes.  - Actively participates in requirements and design reviews, release readiness reviews and other inspections.  - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution.  - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring.  - Prioritize and delegate projects and tasks as needed.  - Coordinate with business stakeholders and escalate issues as needed.  - Provide ongoing process improvement and efficiency metrics for the department.  - Be enough to work on whatever is necessary to finish tasks. 
Category
Engineering
ID
2021-1812
Job Locations BA-Tuzla
Who you are As a Software Engineer at Virgin Pulse you will be working on a Digital Health SaaS platform that supports millions of engaged, active members in 20 languages across 190 countries, serving over 50 billion+ API calls every year to mobile and desktop users. You will be working with a passionate and strong team of engineers, product managers and UX Designers. With your strong background in cloud technologies and software architecture you will have the opportunity to develop, manage and optimize our tech stack and production pipelines. This work might include projects like building out new customer facing features, creating the APIs for new capabilities, data integration from our customers or partners, developing new strategies for managing our product stack or optimizing existing code to make it more performant. We are looking for someone with an appetite for growth and we offer the opportunity to learn directly from our highly skilled group of engineers.   You offer strength in production-ready code in Java or Kotlin, and JavaScript using strong analytical skills. We value the desire and ability to learn quickly but familiarity with Angular and the AWS ecosystem would be a plus. Excellent problem-solving abilities, strong communication skills, and the desire and ability to self-start and time-manage in a fast-paced environment will set you up for success in our team.   What your typical day looks like: - Delivering production ready code in Java, Kotlin - Delivering production ready code JavaScript, Angular - Design, develop and deploy backend services with focus on high availability, low latency and scalability - Monitor, test, and continuously optimize your designs - Provide technical leadership and coaching to the more junior team members to enable them to build better software. - Master our development process, culture and code base, then think of ways to improve it and implement within our team. - Take operational responsibility for the services that are owned by your team, potentially including taking part in off hour calls with systems support team
Category
Engineering
ID
2021-1811
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As a Software Engineer at Virgin Pulse you will be working on a Digital Health SaaS platform that supports millions of engaged, active members in 20 languages across 190 countries, serving over 50 billion+ API calls every year to mobile and desktop users. You will be working with a passionate and strong team of engineers, product managers and UX Designers. With your strong background in cloud technologies and software architecture you will have the opportunity to develop, manage and optimize our tech stack and production pipelines. This work might include projects like building out new customer facing features, creating the APIs for new capabilities, data integration from our customers or partners, developing new strategies for managing our product stack or optimizing existing code to make it more performant. We are looking for someone with an appetite for growth and we offer the opportunity to learn directly from our highly skilled group of engineers.   You offer strength in production-ready code in Java or Kotlin, and JavaScript using strong analytical skills. We value the desire and ability to learn quickly but familiarity with Angular and the AWS ecosystem would be a plus. Excellent problem-solving abilities, strong communication skills, and the desire and ability to self-start and time-manage in a fast-paced environment will set you up for success in our team.   What your typical day looks like: - Delivering production ready code in Java, Kotlin - Delivering production ready code JavaScript, Angular - Design, develop and deploy backend services with focus on high availability, low latency and scalability - Monitor, test, and continuously optimize your designs - Provide technical leadership and coaching to the more junior team members to enable them to build better software. - Master our development process, culture and code base, then think of ways to improve it and implement within our team. - Take operational responsibility for the services that are owned by your team, potentially including taking part in off hour calls with systems support team
Category
Engineering
ID
2021-1810
Job Locations US-Remote
Who You Are You are an up and coming, skillful software professional who has the desire to become an Associate Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization.   In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:  - Develop new automation tests and contribute to continuous delivery - Develop and maintain a current and thorough understanding of existing RedBrick Health system design, architecture, and business logic. - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model. - Provide project management with software testing effort estimates for project planning and scheduling purposes. - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements. - Report all defects discovered using defined defect reporting processes. - Actively participates in requirements and design reviews, release readiness reviews and other inspections. - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution. - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring. - Prioritize and delegate projects and tasks as needed. - Coordinate with business stakeholders and escalate issues as needed. - Provide ongoing process improvement and efficiency metrics for the department. - Be adaptable enough to work on whatever is necessary to finish tasks
Category
Engineering
ID
2021-1808
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are - You are an experienced Senior Engineer that is looking for an opportunity to join a fast-growing company that will challenge you. - You are an experienced Software Engineer that is looking to take the next step in your career. - You are looking to work on an engineering team that takes ownership and supports what they develop. - You are technical, versatile, and data driven. - You are not afraid to embrace new technologies. - You want to work on a team that shares and celebrates victories, learns from losses, operates with a high degree of autonomy, and consistently delivers on what it promises. - You are comfortable with the idea of CI/CD, “Build it, Deploy it, Run It”, and Agile software development. - You are an excellent communicator, not only within your team but within Engineering as a whole. - You want to work for a company that provides ample opportunities for personal and professional growth. - You embrace our company values of being Hungry, Humble, and Smart. What your typical day looks like: - Design, code, and test new platform components, features, and enhancements for our platform - Working with your team, establish best practices on the development, monitoring, and maintenance of technologies. - Collaborate with agile cross-functional teams to define, design, and ship new features - Triage, analyze and improve app performance in production - Participate in sprint ceremonies to design solutions, estimate effort, and collaborate with the team to effectively plan work - Unit-test code for robustness, including edge cases, usability, and general reliability - Document procedures for troubleshooting
Category
Engineering
ID
2021-1806
Job Locations BA-Tuzla
Who you are You are an Accounts Receiveable Accountant who has skills ranging in a number of related actions not limited to invoicing clients, receiving and applying payments and handling all internal and external accounts receivable inquiries. You are a motivated, self-starter who is excited to work for a dynamic company in the health and wellness space!   In this role you will wear many hats but your skills will be especially essential in the following:   - Cash application- review and process payments received against outstanding invoices on customers account based on remittance information from customer. - Prepare monthly invoices and transmit invoices to customers. - Manage invoicing mailbox and respond to all customer and internal inquiries related to accounts receivable. - Update billing contact information in general ledger system. - Collections - Contact customers to follow up on past due invoices and track progress of payments. - Work to reduce DSO. - Review that contract data is consistent with invoices. - Generate adjustment or credit memos as needed. - Assist with month end close. - Ad hoc projects. Perform other job duties as required. - Work under supervision of other accountants.
Category
G&A - (Legal/Finance)
ID
2021-1804
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are As we work on continuing the growth of our next-generation SaaS application and are looking for a new Senior Software Engineer to join our team as a technical lead. Each day you will be guiding and collaborating with a team of other talented engineers, Product Managers, and UX Designers to deliver great solutions on an exponentially growing application.  As a Senior Software Engineer - Tech Lead at Virgin Pulse you will be the development point person and a technical leader on your scrum team.    You have a proven track record of excellence in your areas of expertise and will act as a “Development Expert” to the engineering department as a whole.  This role is instrumental in helping make architecture decisions to evolve our platform, mentoring other engineers, and implementing new development tools and standards.    In this role you will: - Spearhead the design, development, and testing of new platform components, features, and enhancements. - Triage, investigate, and resolve issues across our platform. - Actively lead and represent Engineering in sprint ceremonies to help the team design solutions, estimate effort, and effectively plan work. - Act as a development subject-matter expert for engineering as a whole - Mentor developers of all skill levels on software development best practices
Category
Engineering
ID
2021-1803
Job Locations US-RI-Providence | US-MN-Minneapolis
Who you are You are a skilled client services/success professional who is dedicated to your craft and capable of working under limited supervision.  In this role you will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business. They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts and to be involved with the operational activities that impact our largest, most complex customers. In the role of Senior Client Success Manager for VP you will wear many hats and your skills will be crucial in the following:  - Deliver the highest level of client satisfaction for a complex and demanding client base while ensuring annual contract renewal and growth.  - Demonstrate a passion to embrace and immerse yourself in our clients’ business models and employee engagement initiatives.  Participate and lead internal and external networking and educational events, trade-shows and seminars. - Develop and maintain relationships with senior level client contacts and decision makers. - Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management. - Broaden horizontal reach within our client partnerships to drive product growth beyond traditional wellness. - Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars. - Deliver quarterly reviews for each assigned account. - Develop strategic recommendations and action plans aligned with client’s goals and objectives. - Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering. - Represent Client Success team during final stages of sales efforts.  - Provide oversight of the implementation process for assigned accounts and serve as an expert on all Virgin Pulse programs and solutions. - Possess and demonstrate a sincere appreciation for the value of partnerships with internal stakeholders and partners. - Share your in-depth knowledge of the Virgin Pulse product portfolio. Maintain a strong knowledge of the employee wellness/engagement space and competition. - As needed, represent the Client Success Team in internal cross functional activities - Act as a mentor for other Client Success Managers.
Category
Client Success
ID
2021-1802
Job Locations US-Remote
Who you are As a Software Engineer at Virgin Pulse you will be working on a Digital Health SaaS platform that supports millions of engaged, active members in 20 languages across 190 countries, serving over 50 billion+ API calls every year to mobile and desktop users. You will be working with a passionate and strong team of engineers, product managers and UX Designers. With your strong background in cloud technologies and software architecture you will have the opportunity to develop, manage and optimize our tech stack and production pipelines. This work might include projects like building out new customer facing features, creating the APIs for new capabilities, data integration from our customers or partners, developing new strategies for managing our product stack or optimizing existing code to make it more performant. We are looking for someone with an appetite for growth and we offer the opportunity to learn directly from our highly skilled group of engineers.   You offer strength in production-ready code in Java or Kotlin, and JavaScript using strong analytical skills. We value the desire and ability to learn quickly but familiarity with Angular and the AWS ecosystem would be a plus. Excellent problem-solving abilities, strong communication skills, and the desire and ability to self-start and time-manage in a fast-paced environment will set you up for success in our team.   What your typical day looks like: - Delivering production ready code in Java, Kotlin - Delivering production ready code JavaScript, Angular - Design, develop and deploy backend services with focus on high availability, low latency and scalability - Monitor, test, and continuously optimize your designs - Provide technical leadership and coaching to the more junior team members to enable them to build better software. - Master our development process, culture and code base, then think of ways to improve it and implement within our team. - Take operational responsibility for the services that are owned by your team, potentially including taking part in off hour calls with systems support team
Category
Engineering
ID
2021-1798
Job Locations US-RI-Providence | US-Remote
Who you are You’re a capable leader of people and processes.  Able to teach and train data engineers and data quality engineers into better practices and methods.  You are comfortable and experienced at quality improvement for both data and reporting.     In the role of Manager, Data and Reporting Quality you will wear many hats though your talents will be crucial in the following areas: - Establishing and enhancing best practices to ensure extremely high quality in data and reporting capabilities - Collaborate with internal teams to improve communication and establish new quality processes around business intelligence and data file quality - Identification of technical gaps in processes and tools that surface themselves in inaccuracies as well as clear communication and problem-solving skills - Direct management and leadership of data quality engineers - Working closely with managers of BI, Data Warehouse, and Reporting teams to guide and establish QA processes - Establishing key metrics to highlight quality improvement areas
Category
Technical Operations
ID
2021-1792
Job Locations US-NC-Durham
Who you are   You are a dedicated, passionate Health Coach who has the ability and fortitude to help support our client’s effort to promote and facilitate a healthier employee culture. You will offer coaching sessions designed to create a supportive environment for employees engaging in other lifestyle related health improvement areas.  This person will provide education on health matters, accountability to established goals, and direct the employees to the appropriate resources for health concerns outside of their scope of knowledge.     In the role of Onsite Health Coach you will, with the support of Virgin Pulse and client input, create, organize, market and implement onsite educational opportunities to address the health needs of the employee population. You will also promote and motivate consumers to enroll in online and telephonic programs, customer-specific programs and other activities as identified. Additionally, you should be qualified and have the resources to answer all the questions about Virgin Pulse, our products, and the client-specific incentive design.    In this role you will wear many hats but your skills will be especially essential in the following:   - Conducting individual and group coaching sessions that create a comfortable and confidential environment for consumers - Possessing a coaching style that supports consumer-driven goal setting and change - Being preventative-care minded and empathetic - Motivated with a demonstrated results orientation and ability to execute on goals - Possessing high energy and Enjoys a challenge - Willing to hold people accountable - Excellent communication skills and interpersonal relationship management skills (both verbal and written) - Personally demonstrate healthy behaviors in your life - Having strong presentation skills and comfortable presenting to small, medium, and large groups - Having knowledge of a wide variety of health concerns and approaches to drive towards change and positive outcomes - You are comfortable working with a diverse consumer population - Have strong organizational skills with a high level of attention to detail - You are Continuous Quality Improvement driven and works to streamline processes, procedures and programs. - Ability to multi-task with a high level of organization - Respectful of and use of an evidence-based approach while customizing the plan to the needs of the individual consumer
Category
Client Success
ID
2021-1790
Job Locations US-Remote | US-RI-Providence | US-MN-Minneapolis
Who you are You are a talented, motivated Software Development Engineer in Test who is capable of performing testing and quality assurance for our growing engineering team.  You will be responsible for creating and implementing automation tests to ensure quality and expected functionality. You seek to work with others to best understand business requirements in order to develop corresponding test plans, test cases and test data, as well as execute manual testing scenarios when appropriate. Focus, enthusiasm, a dedication to excellence and constant desire to learn are all personal characteristics you possess which are highly valued in the VP organization.    In order to represent the best of what we have to offer you come to us with a multitude of abilities in order to successfully contribute to the team. You are able to skillfully:     - Develop new automation tests and contribute to continuous delivery  - Develop and maintain a current and thorough understanding of existing system design, architecture, and business logic.  - Work with affected Business and user areas to develop and document detailed test suites using our behavior driven development model.  - Provide project management with software testing effort estimates for project planning and scheduling purposes.  - Thoroughly analyze test execution results to ensure that the work products comply with approved design and documented requirements.  - Report all defects discovered using defined defect reporting processes.  - Actively participates in requirements and design reviews, release readiness reviews and other inspections.  - Participate in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution.  - Assist in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring.  - Prioritize and delegate projects and tasks as needed.  - Coordinate with business stakeholders and escalate issues as needed.  - Provide ongoing process improvement and efficiency metrics for the department.  - Be adaptable enough to work on whatever is necessary to finish tasks. 
Category
Engineering
ID
2021-1789
Job Locations US-NC-Greensboro
Who you are You are a dedicated, passionate Health Coach who has the ability and fortitude to help support our client’s effort to promote and facilitate a healthier employee culture. You will offer coaching sessions designed to create a supportive environment for employees engaging in other lifestyle related health improvement areas.  This person will provide education on health matters, accountability to established goals, and direct the employees to the appropriate resources for health concerns outside of their scope of knowledge.     In the role of an Onsite and Telephonic Health Coach you will, with the support of Virgin Pulse and client input, create, organize, market and implement onsite educational opportunities to address the health needs of the employee population. You will also promote and motivate consumers to enroll in online and telephonic programs, customer-specific programs and other activities as identified. Additionally, you should be qualified and have the resources to answer all the questions about Virgin Pulse, our products, and the client-specific incentive design.    In the role of Onsite Health Coach you will wear many hats and your focus will be crucial in the following:  - Conducting individual and group coaching sessions that create a comfortable and confidential environment for consumers  - Possessing a coaching style that supports consumer-driven goal setting and change  - Being preventative-care minded and empathetic  - Motivated with a demonstrated results orientation and ability to execute on goals  - Possessing high energy and Enjoys a challenge  - Willing to hold people accountable  - Excellent communication skills and interpersonal relationship management skills (both verbal and written)  - Personally demonstrate healthy behaviors in your life  - Having strong presentation skills and comfortable presenting to small, medium, and large groups  - Having knowledge of a wide variety of health concerns and approaches to drive towards change and positive outcomes  - You are comfortable working with a diverse consumer population  - Have strong organizational skills with a high level of attention to detail  - You are Continuous Quality Improvement driven and works to streamline processes, procedures and programs.  - Ability to multi-task with a high level of organization  - Respectful of and use of an evidence-based approach while customizing the plan to the needs of the individual consumer  In the role of Telephonic Health Coach you will wear many hats and your focus will be crucial in the following:  - Open to feedback and improving coaching skills on-going and ability to use metrics to assist in driving individual improvement. - Proficient in electronic documentation to record and track coaching experience and quick learner of new technology or systems. - Ability to work effectively in a fast paced, high energy, team-oriented environment.
Category
Client Success
ID
2021-1788
Job Locations US-RI-Providence
Who you are You are a skilled client services/success professional who is dedicated to your craft and capable of working under limited supervision.  In this role you will have primary responsibility for the construction and execution of client specific strategic plans for their assigned book of business. They will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. It will be necessary to support the Sales/Business Development teams with pre-sales and upsell efforts.   In the role of Client Success Manager for VP you will wear many hats and your skills will be crucial in the following:  - Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and growth. - Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse management. - Effectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions and webinars. - Work with marketing to develop promotions and competitions for each assigned account to positively influence program participation and engagement. - Prepare and deliver reviews for each account. Perform analytical reviews of client results and develop strategic recommendations and action plans aligned with client’s goals and objectives. · Serve as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offering. - Provide oversight of the implementation process for assigned accounts and serve as an expert on all operational aspects of all Virgin Pulse programs and solutions. - Project manages day-to-day operational and tactical account management activities for assigned accounts. - Plan and implement challenges and promotions for each assigned account to influence program participation in partnership with Operational Teams in accordance with contract. - Serves as Subject Matter Expert for Virgin Pulse Analytics tool and is responsible for training assigned clients on best practices for utilizing the tool as well as any enhancements. - Maintain internal client management tools for assigned accounts including Confluence, Salesforce and Jira. · Responds to and resolves routine client requests and questions. Utilizes Client Success Specialist operational teams as appropriate and seeks assistance of manager with questions that are more complex - Maintain a strong working knowledge of all aspects of all Virgin Pulse programs. - Perform special projects as requested.
Category
Client Success
ID
2021-1787
Job Locations US-Remote | US-RI-Providence
Who you are As a Product Manager for Virgin Pulse, you will manage the entire product lifecycle for your feature lane. You possess a unique blend of business and technical savvy, strong agile and process skills, and the drive to make your product vision a reality. You act as the CEO for your lane and demonstrate leadership through ability to partner with and influence multiple internal resource groups. To better understand requirements and dependencies you work with stakeholders across the business (including, but not limited to engineering, user experience & design, product marketing, client success, and legal). You drive product strategy through a deep understanding of business needs, maintaining a prioritized backlog with near-term deliverables and longer-term vision.   Possessing an insatiable curiosity and desire to solve user problems, you advocate for your feature roadmap with an eye towards user empathy. You serve as the evangelist for your feature lane, communicating the roadmap vision to stakeholders. You also share this vision with your scrum team, rallying engineers to develop with business needs in mind.
Category
Product Management
ID
2021-1779